1 00:00:40,823 --> 00:00:45,097 Bias impacts how we see candidates and often limits our ability 2 00:00:45,122 --> 00:00:47,056 to find and hire the best talent. 3 00:00:47,081 --> 00:00:48,242 Why? 4 00:00:48,267 --> 00:00:51,118 Because we often make assumptions about the candidates. 5 00:00:51,370 --> 00:00:53,529 Everyone makes assumptions about others... 6 00:00:53,530 --> 00:00:56,999 it's a natural part of how we interact with each other. 7 00:00:57,000 --> 00:00:59,702 Probably more times than we'd like to admit, 8 00:00:59,727 --> 00:01:03,628 we let appearances impact the way we think and treat others. 9 00:01:03,653 --> 00:01:07,969 However, in many cases those assumptions are hidden or unconscious - 10 00:01:07,970 --> 00:01:10,539 we might not even know they're there. 11 00:01:10,540 --> 00:01:14,498 The challenge is that assumptions can keep us from seeing the real skills 12 00:01:14,523 --> 00:01:16,919 and talents of potential candidates. 13 00:01:17,297 --> 00:01:20,764 Here are a few examples of how bias can impact hiring: 14 00:01:20,876 --> 00:01:24,555 Studies show that White/Caucasian sounding names on resumes 15 00:01:24,580 --> 00:01:28,955 get higher call back rates than Black/African-American sounding names. 16 00:01:29,383 --> 00:01:33,577 A generational bias for or against younger or older workers 17 00:01:33,602 --> 00:01:37,151 means you can miss out on new ideas or great experience. 18 00:01:37,707 --> 00:01:41,169 Dismissing a candidate because they are not a good "cultural fit” 19 00:01:41,170 --> 00:01:45,651 without exploring what that really means is often unconscious bias 20 00:01:45,676 --> 00:01:48,529 against someone who isn’t similar to ourselves. 21 00:01:48,530 --> 00:01:52,755 So, what can we do to minimize our bias in the hiring process? 22 00:01:52,780 --> 00:01:55,378 Here are a few simple things we can do right away: 23 00:01:55,583 --> 00:01:59,484 First, have a process, or use software to remove names 24 00:01:59,509 --> 00:02:02,614 and addresses from resumes before you review them. 25 00:02:03,000 --> 00:02:06,879 Second, create a check list to ensure you ask each candidate 26 00:02:06,880 --> 00:02:10,708 the same questions and be sure to be open to their responses. 27 00:02:10,709 --> 00:02:14,159 Lastly, adjust what your mind is saying and the assumptions 28 00:02:14,160 --> 00:02:17,152 you are making about each candidate as you interview them. 29 00:02:17,503 --> 00:02:19,859 If you put these simple tips into practice, 30 00:02:19,860 --> 00:02:24,383 you'll start addressing bias and increase your chances of finding and hiring... 31 00:02:24,408 --> 00:02:25,980 The best talent.