Complete Video Library

The Little People

The Little People

When a leader uses demeaning language

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

The Locker Room

The Locker Room

Dealing with questions during a coworker's gender reassignment process

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness

The Lurker

The Lurker

When does behavior become harassing?

Case Studies Ethics & Compliance Harassment Prevention, Diversity Dynamics, Interpersonal Skills, Management, Professionalism

The Social Network

The Social Network

Dealing with employees accessing social media sites from work during "off-hours".

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism

The Three-Dimensional Interview Handbook (10 pack)

The Three-Dimensional Interview Handbook (10 pack)

Bad hiring decisions cost time and money ...and a ton of frustration! That's why it's imperative that you select the best people for your job openings individuals who have the skills and talent to do each job ... AND A WHOLE LOT MORE! This book provides a proven,easy-to-follow process for evaluating candidates in terms of the three critical factors necessary for successful employment: capability, commitment and chemistry.

How-To Books Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management

The Wedding

The Wedding

An openly gay coworker sharing his/her wedding plans at the office

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness

Trouble at Home

Trouble at Home

Workplace privacy and performance

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Management, Professionalism

Twitter Jitters

Twitter Jitters

Dealing with employees who disclose confidential information through social media

Case Studies Leadership Effective Leadership, Communication, Professionalism

Union Fliers

Union Fliers

How to handle the possibility of union organization

Case Studies Leadership, Personal Performance Problem Resolution, Communication, Interpersonal Skills, Professionalism

Weighty Issues

Weighty Issues

Physical appearances and job requirements

Case Studies Personal Performance Professionalism, Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Respect / Respectfulness

What's Best for the Company

What's Best for the Company

Dealing with sensitive and confidential issues while in the interviewing/hiring process.

Case Studies Personal Performance Professionalism, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness

What's the Harm?

What's the Harm?

Dealing with confidential information

Case Studies Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills

Work-Life Imbalance

Work-Life Imbalance

Competing priorities and lack of time

Case Studies Leadership, Personal Performance Professionalism, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness

Would You Like Any Dessert?

Would You Like Any Dessert?

Reinforcing a policy with an employee who believes you are friends.

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism

Article: Breaking the Cycle

Article: Breaking the Cycle

What problems are we trying to solve with the same old ineffective circular approach? We can usually figure this out. When a problem repeatedly rears its ugly head, our approach is likely a circular one.

Trainer Resource Personal Performance Change, Discussion Trigger, Effective Leadership, Management

Article: Everyone Needs a Coach

Article: Everyone Needs a Coach

Your time is precious. You need customized, just-in-time solutions. This is one of the reasons corporate leaders are now working with executive coaches. The one-on-one personalized approach gives you what you need when you need it. Coaching can accommodate your busy schedule. And quite often people will tell an outsider what they won’t tell you.

Trainer Resource Personal Performance Effective Leadership, Communication, Management

Article: Finding Balance

Article: Finding Balance

Everyone I know struggles to balance their work and home lives. No, wait a minute. That’s not true. My retired friends seem to have it down pat. The rest of us juggle, patch, negotiate, apply a temporary fix here and there. This isn’t very satisfying. In short, we feel as if we’re not doing justice to our careers or to our families and friends.

Trainer Resource Personal Performance Employee Wellness, Discussion Trigger, Reducing Stress (Work & Life)

Article: Full Plate

Article: Full Plate

The constant pressure to do more with less can lead to worker burnout. Burnout happens when requests for our time and energy exceed our capacity to comply.

Trainer Resource Leadership Management, Interpersonal Skills, Professionalism

Article: Generations Apart

Article: Generations Apart

A fun and interesting article about younger employees - from the perspective of a Baby Boomer. Honest thoughts and interesting stereotypes are discussed. Will some generation-based attributes still annoy us? Sure they will. Can we work through those problems? We can if we choose to do so.

Trainer Resource Diversity, Equity, Inclusion & Belonging Generational Challenges, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness

Article: Getting Creative

Article: Getting Creative

What inspires you to create? When I ask my clients and workshop attendees this question, I’m usually met with a pause, possibly accompanied by a blank stare and a tendency to search for something shiny to focus on. Most of us aren’t used to thinking about this question, and it makes us uncomfortable. We aren’t sure we really are creative.

Trainer Resource Personal Performance Motivation, Communication, Discussion Trigger