Complete Video Library (6843 resources to help you Train Fearlessly™)

  • A complete diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the F.A.I.R. approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

    #101 ID:146
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Cultural Competency & Sensitivity, Inclusion & Equity, Interpersonal Skills, Leadership, Management, Onboarding, Professionalism, Respect Closed Captioned
  • With workers from multiple (up to 5) generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively working in and managing a multi-age workforce.

    #102 ID:102
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Micro-Inequities/Micro-Aggressions, Onboarding, Professionalism, Unconscious / Hidden Bias Closed Captioned
  • Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.

    #103 ID:421
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Inclusion & Equity, Interpersonal Skills, Leadership, Professionalism, Respect Closed Captioned
  • A very powerful and direct definition of diversity is in this best-selling video vignette/scenario.

    #104 ID:142
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Cultural Competency & Sensitivity, Inclusion & Equity, Interpersonal Skills, Leadership, Professionalism, Respect Closed Captioned
  • Creating and maintaining a respectful work environment begins with managers. Success depends on their ability to recognize, respond to and resolve issues between employees. The focus is on the legal and organizational responsibilities managers have in establishing a respectful and inclusive working environment.

    #105 ID:379
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Cultural Competency & Sensitivity, Inclusion & Equity, Interpersonal Skills, Management, Professionalism, Respect Closed Captioned
  • Showing respect for your lesbian coworker. Ideally, organizational policies will give you some guidance on how to address sexual orientation questions and issues - from a compliance standpoint. But beyond that, there are team morale and productivity issues that need to be addressed when and if this type of situation arises.

    #106 ID:377
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Leadership, Management, Professionalism, Respect Closed Captioned
  • This video vignette clearly demonstrates the impact of offensive figures of speech on workplace relationships.

    #107 ID:230
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Inclusion & Equity, Professionalism, Respect Closed Captioned
  • It's sometimes tough bringing a group of diverse and free-thinking individuals together on a team - and expect them to immediately gel. This video demonstrates the work needed to get the best from a multi-generational team. Includes varying views of appropriate business etiquette.

    #108 ID:104
    Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Generational Challenges, Inclusion & Equity, Interpersonal Skills, Leadership, Management, Professionalism, Respect Closed Captioned
  • Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

    #109 ID:140
    Topic: Customer Service Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Motivation Closed Captioned
  • Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

    #110 ID:1830
    Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    #111 ID:1460
    Topic: Conflict Resolution Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Unlawful retaliation can lead to time-consuming litigation and costly judgments. The courts continue to make it easier for employees to prevail in retaliation claims, and that means the risks—and your managers' responsibilities—will continue to grow. Reduce the risk of costly claims by preventing workplace retaliation.

    #112 ID:251
    Topic: Retaliation / Reprisal Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct, Communication, Compliance, Harassment Prevention, Management Closed Captioned
  • The first thirty seconds after discovering a fire is critical. Within those few moments a decision to fight a fire must be made and knowing when to fight and when to flee can mean the difference between life and death. The program describes how to best use an extinguisher and when not to use it.

    #113 ID:909
    Topic: Fire Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • How building rapport, sharing credit and keeping a manager informed creates cooperative and respectful behavior.

    #114 ID:400
    Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Leadership Closed Captioned
  • This short animated video is a fun way to understand the newest generation in the workplace - Generation Y (also known as the Millennials).

    #115 ID:1031
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Generational Challenges, Interpersonal Skills, Management, Onboarding, Professionalism, Respect
  • This vignette presents the concept of feedback within a diversity context. Also covered is the necessity to recognize hidden/unconscious bias.

    #116 ID:91
    Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Leadership, Management, Respect Closed Captioned
  • A focus on the concept of assistance within a diversity context and the importance of avoiding stereotypes (and bias - conscious or unconscious) in the workplace.

    #117 ID:90
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Compliance, Inclusion & Equity, Interpersonal Skills, Management, Professionalism, Respect, Unconscious / Hidden Bias Closed Captioned
  • Generational preferences regarding communication and management; the communication gap between a young manager and an older subordinate.

    #118 ID:105
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Generational Challenges, Inclusion & Equity, Interpersonal Skills, Leadership, Management, Professionalism, Respect Closed Captioned
  • This is a terrific and poignant scenario showing the technology gap between generations.

    #119 ID:99
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Generational Challenges, Inclusion & Equity, Interpersonal Skills, Management, Professionalism, Respect Closed Captioned
  • When personal goals negatively impact team members; how generational differences impact views of work/life balance.

    #120 ID:100
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General, Government Other Topics: Communication, Compliance, Inclusion & Equity, Interpersonal Skills, Leadership, Management, Professionalism, Respect Closed Captioned