Complete Video Library
Hypothermia and Frostbite
This informative video thoroughly covers everything employees need to know about the dangers of hypothermia and frostbite—and how to avoid them.
Lab Compliance: Laboratory Conditions™ (Using Chemicals Safely)
Work in a laboratory, or even cleaning or fixing equipment there, usually involves handling, moving, pouring, or measuring many different substances. Not all of them are hazardous, but some are. And you have to know how to protect yourself from the substances that can harm you, your coworkers, or the environment."
Labels and Other Forms of Warning
This program explains the basic hazard warning information that will be found on labels and how that information is tied to the MSDS.
Lift Truck Characteristics, Balance & Stability™
This program teaches viewers what they need to know to become professional lift truck operators. It covers the following other important aspects of forklifts: classifications; the functions of the various parts of a forklift; maximum load weights; load center; and lift weight.
Lift Truck Inspections: Battery-Powered Engines™
This video provides a step-by-step checklist for conducting both a physical/exterior and Operational inspection, including all parts and systems.
Lift Truck Inspections: Internal Combustion Engines™
Current Regulations require that lift trucks be inspected at least once a day. This video will teach viewers how to conduct pre-operation inspection of a lift truck powered by an internal combustion engine, as well as the proper techniques for starting and refueling.
Listen Up! Preventing Noise Induced Hearing Loss
This program describes the effect of noise on hearing and provides information concerning the different types of personal hearing protection and their proper use. The different aspects of the company’s hearing conservation program are detailed including noise monitoring procedures, controlling noise exposure, audiometric testing, training and record-keeping.
Main Street™
OSHA has expanded the Hazard Communication or Right-To-Know Standard beyond the manufacturing and chemical industries to cover employees who work with chemicals at non-manufacturing organizations. This program is designed to instruct workers about the chemicals they work with, what precautions to take to avoid injury and what to do if accidents occur.
Material Safety Data Sheet - Information You Can Use™
The program explains how the Material Safety Data Sheet (MSDS) information provides the answers to critical questions in an emergency.
Most Common Violations of the Electrical Standard
This program teaches your employees about the most common violations which OSHA cites—and how to avoid them.
No Injury, No Accident?™
The original version of this best-seller, now in five languages. This program is based on the work of W.H. Heinrich and his famous "Heinrich Triangle." It demonstrates that a serious or fatal accident can emerge randomly from seemingly routine unsafe situations and unsafe acts.
Office Ergonomics: If Only Your Computer Could Talk
This is an engaging video with an emphasis on computer monitors. An amusing "screen saver" named Bill takes control of the situation and teaches everyone all he knows about proper monitor set-up and other office issues such as material handling.
Operator In Control - Driving a Forklift Safely™
This program focuses on the personal responsibility of the operator and stresses the joint efforts of both employer and employee to ensure safe operation of the forklift truck.
Personal Protective Equipment
Every year, hundreds of thousands of employees are injured because they fail to wear the necessary personal protective equipment (PPE), or the equipment they did wear didn’t fully protect them. This program focuses on the types of PPE used to protect the eyes, face, head, hands and feet.
Personal Protective Equipment Training™
This program teaches employees that their safety depends on understanding the hazards in the workplace and equipping themselves to avoid them.
Personal Protective Equipment: Head to Toe
The main message of this program is that personal protective equipment must be worn whenever hazards exist in the workplace. It focuses on head, face, eye, hand, and foot protection.
Powerlifters Part 1: The Basics of Forklifts
The program uses a combination of warehouse footage and informative graphics to explain the basic types and principles of counterbalanced forklift trucks.
Powerlifters Part 2: Safety Practices for the Forklift Operator
Issues concerning the stability triangle and load balance are addressed using 3D graphics and animation. Safety Issues concerning battery and LPG power sources are addressed and a variety of inspection and operational procedures are explained including: pre-start safety checks, recharging and refueling hazards, dock safety, safe driving techniques, and working around other employees.
Process Safety Management - An Introduction
This program provides information about the specific requirements of the PSM Standard for personnel who will be taking part in gathering process safety information or participating in process safety analysis.
Process Safety Management - Operator Responsibilities
This program takes the operator through the initial start-up process, normal operations, temporary operations, emergency shut down, post-tear down and inspection start-up. Special emphasis is placed on communication during the information gathering and hazard analysis processes.
Process Safety Management - Process Hazard Analysis
Viewers will learn how a process hazard analysis is conducted to identify what accidents might happen and what the consequences might be.
Process Safety Management - Process Safety Information
Learn the importance of gathering information that will tell employees what will happen to chemicals , processes, equipment and containment systems in various situations, and how this information can help them answer “what if” scenarios and react to accidental releases of hazardous chemicals.
Respiratory Hazards in the Workplace (Complete Program)
This video gives an overview of the nature, extent, and effects of typical respiratory hazards. These hazards include three types: oxygen deficiency, particulate contaminants, and gas and vapor contaminants.
Rules of Danger - Basic Principles of Electricity™
Electricity causes thousands of injuries and deaths and millions of dollars in property damage each year. Yet electricity acts in predictable ways—there is nothing mysterious about it. Knowing the basic Rules of Danger about electricity can significantly reduce the risk of property damage, injury, or death.
Safe Lift Truck Operation
This video shows operators how to avoid a lift truck accident. It covers step-by-step procedures for safely picking up a load, driving with a load, setting a load down, and parking.
Safe Use of Powered Pallet Movers
This program uses a combination of warehouse footage and informative graphics to explain the basic types and principles of powered pallet movers. Powered industrial vehicle training requirements are outlined including new hire and refresher training requirements. Issues concerning the stability triangle and load balance are addressed using 3D graphics and animation.
Safety Orientation For Employees - Heavy Industry™
Designed to teach your new employees how to recognize and work safely around hazards in the workplace, this video introduces the principles of hazard communication, energy isolation and control, permits and confined space safety—as well as the types of tasks which are prohibited in the workplace.
Safety Orientation for Employees - Light Industry
This program introduces the principles of hazard communication, energy isolation and control, permits and confined space safety.
Safety Orientation: Working Together for Safety™
Getting to the brass tacks of the importance of safety on the job, this program hits hard at what safety is and the importance of keeping safety top-of-mind each and every day. The program addresses the relationship of unsafe actions to accidents, the safety responsibilities of management and employees and the safety system that has been established.
Signs, Tags, Labels & Placards™
Injuries and accidents can be prevented and lives can be saved when signs, tags, labels and placards are used properly.
Sounding the Alarm
This program is directed to training workers who might discover a hazardous chemical spill or release how to gather the information necessary to sound the alarm without placing themselves in jeopardy.
The Rules of Danger - Working Safely With Electricity™
Part 1 of a two-part series, this program covers how electricity works and what hazards it presents.
Think Forklift: Methods and Hazards of Operation™
This program outlines and explains the hazards of forklift operation. It details the reasons why forklifts can become unstable and tip over. It examines ramp and loading dock accidents as well as hazards that pose a threat to the safety of pedestrians.
Understanding the Hazard Classes
This program is for all line employees and supervisors who handle potentially hazardous materials on the job. Live action sequences show different response tactics that should be considered before attempting to mitigate a hazardous materials incident.
Uniform for Safety: Wearing Personal Protective Equipment
This program examines the components that make up the protective equipment that keeps workers safe on the job. It outlines how an employer assesses the need for PPE based on the potential hazards in a facility.
Unstable Machine: The Nature of a Forklift™
Forklift accidents account for thousands of injuries each year — many of them serious and too many of them fatal. The big cause of these injuries is lack of stability — more specifically, tip-over.
Using Air Purifying Respirators
The importance of recognizing the different types of respiratory hazards that may be encountered, and specific type and style of respirator to be used are detailed as well as the proper procedures for putting-on and taking-off, cleaning, and storing respirators. The different aspects of the company’s respiratory protection plan, air monitoring, fit testing, record-keeping and medical examination requirements are also covered.
Waste Watchers™
This program enables your organization to provide the essential training for increasing employee awareness for correct handling of hazardous waste.
Winter Driving™ - Become a Good Winter Driver
Winter driving is at best frustrating, and at worst, dangerous. In difficult weather it can take all your driving ability just to keep your vehicle on the road. In order to safely handle your vehicle in winter weather, you must be able to: assess road conditions, predict how your vehicle will react and know what action to take to keep it under control.
Winter Walking™
This program will help your employees identify potential hazards and use techniques to avoid injury when entering or exiting a vehicle and while traversing steps, sidewalks and turns.
A Masterpiece
Dealing with inappropriate art and pictures in the workplace.
A Real Team Player. Not!
When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.
A Real Team Player. Not! (Healthcare)
Teams are great. Unless... you have somebody on the team who just doesn't get it. Or worse - they get it, they just don't care.
Accentuate the Positive
How encouraging and reinforcing positive behavior will improve performance and build positive relationships.
All for One and One for All
Conflict at work? Really? Here's an example of work team conflict: two teams working through differences to make progress toward a common goal.
All That Cash
An action that violates a person’s moral code may not cause someone to be fired, fined or jailed, but such actions are nevertheless wrong. Doing the wrong thing can erode trust, damage relationships and harm others.
Allowing the Victim to Dictate Actions (from Legal Briefs™)
When it comes to harassment and discrimination cases, there are clear steps in how to address and investigate. Those rules should be defined in the organization's harassment prevention policies.
Analyze Needs (Sales Process)
Reviews how to best analyze the needs of a client during the sales process.
And, You Are?
This vignette covers a union organizer on premises (on site visit). There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).
Ask Fact and Feeling Questions
Asking questions to understand a problem
Bad Day at Work (from Good People, Bad Choices™)
This vignette discusses the inadvertent compromising of confidential information (impending lay-offs, new product development, etc.).
Being Accountable and Flexible
How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.
Being Positive and Proactive
How initiative, decisiveness and seeking ways to improve performance can help promote positive and proactive behavior.
Better Than Budget (from Good People, Bad Choices™)
This vignette looks at the scenario of budgets. With tight budgets, what do you do if you are under budget for the year? Spend the surplus? Get creative with spending?
Brainstorming (from Fearless Facilitation! How to Lead Effective Meetings™)
Managing the brainstorming process during a meeting.
Build Trust
Building positive relationships by building trust.
Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)
Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.
Cell Phones, Tablets, Etc. (from Fearless Facilitation! How to Lead Effective Training™)
Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.
Challenging a Learning Point (from Fearless Facilitation! How to Lead Effective Training™)
Handling an objection to a key content point during a training session.
Change Is Not in My Vocabulary (Healthcare)
When you're dealing with someone who has the flexibility of a fence post, we're talking about deep-rooted feelings. And sometimes, the most we can do is offer a new perspective. You know, give them something to think about and then hope for the best.
Change Is Not in My Vocabulary...
Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.
Clarify Actions and Outcomes (Interviewing Tips)
Explanation of the probing strategy of clarifying actions and outcomes.
Clarify Change (Resolution)
Using clarification techniques to feel comfortable with a change in process. A good example for personal evaluation.
Clarify Change (Situation Set-up)
Using clarification techniques to feel comfortable with a change in process.
Clarify Goals and Identify Concerns
The importance of knowing what you want to achieve in order to solve problems.
Coaching Is Being Specific
Coaching an employee with the right answers but the wrong attitude - especially when it comes to internal customers.
Coaching Moment 1 (Sales Coaching)
Coaching to keep a strength from becoming a liability. This video specifically covers recognizing buying signals and building trust without losing credibility.
Coaching Moment 2 (Sales Coaching)
Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.
Commit to Change (Dramatic)
Dealing with the changes related to relocation; the importance of making a commitment to change.
Commit to Change (Situation Set-up)
This situation discusses the importance of gaining commitment for a change.
Common ADA Question About Determining Qualifications
Answers the question,"Do you have to put a disabled candidate at the top of the hiring list even if they are not qualified for the job?"
Common ADA Question About Performance Issues
Answers the question,"How can a manager deal with performance issues when it comes to someone who is covered by the ADA?"
Common ADA Question About Reasonable Accommodation
Answers the question,"What constitutes a 'reasonable accommodation' for someone who is covered under the ADA?"
Common ADA Questions (Hiring)
Answers the question,"Do you have to hire someone just because he or she has a covered disability, even if they cannot perform an essential function of the job?"
Common ADA Questions About Hiring
Help managers learn how to effectively handle and respond to tough ADA issues and guide them through the recruitment process.
Communicate About Change (Resolution)
The importance of effective communication when dealing with change. This video shows the resolution of the situation.
Communicate About Change (Situation Set-Up)
The importance of effective communication when dealing with change.
Communicate and Listen
How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.
Communication - Outline Intent
How to best prepare to communicate effectively with others.
Conducting The Three-Dimensional Interview
Explanation of how to conduct an effective three-dimensional interview.
Conflict 101™ - The Fight Response
It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down.
Conflict 101™ - The Flight Response
When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.
Conflict 101™ - The Freeze Response
It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.
Consensus Building (from Fearless Facilitation! How to Lead Effective Meetings™)
Rarely does an entire team agree on everything - especially during a time of stress. The video demonstrates the power of consensus building and making decisions that net the largest benefit to the team and organization.
Courage 2 Coach™ - Coaching is Positive
We've all done our share of avoiding and hoping employees would just work things out on their own. Yeah, right! The only thing that works is having the courage to coach. This scenario helps a coach keep things positive.
Courage 2 Coach™ - Coaching to Empower
One of the things it seems like we have to do more often these days is to ask people who are already doing a good job to - well - crank it up a notch. We just need a little more. This short video gives an example of empowering others to do more.
Courage 2 Coach™ - Coaching to Motivate
When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.
Courage 2 Coach™ - Coaching to Specific Issues
Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.
Create a Probe from a Job Task (Interviewing Tip)
Interviewee is asked to describe a time when they were able to get another person committed to an important work goal. This video shows an example of an interview question and candidate response to prompt probing question.
Dealing With a Difference of Opinion (from Fearless Facilitation! How to Lead Effective Meetings™)
Differences of opinion, if not managed effectively, sometimes cause participants to behave in less than desirable ways. Whatever the causes of disruptive behaviors, they need to be managed or your meeting will spin out of control.
Dealing with Sensitive Comments (from Fearless Facilitation! How to Lead Effective Training™)
Responding to disparaging remarks during a training session
Dealing with Workplace Dating (from Legal Briefs™)
Workplace dating can be a tough topic to tackle... especially if it happens between managers and direct reports. Get in front of the situation by understanding the issues and how your harassment and discrimination policy guides your steps.
Did You Hear About...?
How many times have you found out something about somebody you work with and - you don't mean to – but you start treating the person differently. Believe it or not, that could end up being a bad thing. Gossip in the workplace usually ends up bad...for everyone.
Did You Read That Story in the Paper?
Reacting to a disturbing performance review with veiled threats
Discipline & Termination: Avoiding Discipline
This video clip covers possible legal implications if a manager avoids taking appropriate disciplinary action with an employee.
Discipline & Termination: Avoiding Termination
This video clip discusses the legal implications of a manager avoiding termination action as well as how avoiding termination action may lead to unlawful retaliation or a negligent retention lawsuit.
Discipline & Termination: Documenting Correctly
This video clip covers the legal implications of under-documenting and over-documenting performance issues as well as the importance of documenting correctly.
Discipline & Termination: Inconsistent Discipline
This video clip discusses the possible legal implications if a manager does not use consistent disciplinary action with all employees.
Discipline & Termination: Preparing to Terminate
This video clip tackles the issue of not being prepared for a termination meeting and how it can cause managers to say or do something inappropriate and/or illegal.
Do I Have to Spell It Out?
When generational communication differences cause misunderstandings about work requirements and work/life balance