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Understanding Difficult Peoplehttps://trainingassetsgateway.com/assets/view/understanding-difficult-people-1481
This is a great exercise to introduce the concept of the different types (in the 'difficult' range) of people we'll most often interact with in the workplace.
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| Type: | Activities ID:1481 |
|---|---|
| Learning Paths: | Personal Performance |
| Main Topic: | Interpersonal Skills |
| Other Topics: | Communication, Professionalism, Discussion Trigger, Teamwork, Collaboration |
| Competencies: | Exhibit Interpersonal Effectiveness, Creating a Collaborative Environment |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
| Subject: | Workplace Personalities & Attitudes |
| Source Program: | Bad Apples: How to Deal with Difficult Attitudes™ |
| Languages: | English |
| Trainer Comments: | A quick training exercise on how to interact with differing attitudes in the workplace. This activity can be completed in 10-15 minutes. |
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 | TrainingBriefs™ Understanding Exclusive Behavior | Inclusion | eLearning - TrainingBriefs™ |
 | Let's T.A.L.K.™: Handling the Difficult Performance Appraisal | Assessing Performance | eLearning - Classic |
 | Discussion Card: Difficult Conversations | Communication | Discussion Cards |
 | ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning) | Collaboration | eLearning - Classic |
 | TrainingBriefs™ There’s No “I” in Team | Leading | eLearning - TrainingBriefs™ |
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