I Don't Understand

I Don't Understand

An employee has difficulty helping a patient due to a language barrier.

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Type:Video Vignettes ID:418 
Learning Paths:Diversity, Inclusion & Respect
Main Topic:Diversity
Other Topics:Communication, Interpersonal Skills, Professionalism, Respect
Competencies:Fostering Diversity, Inclusion and Respect
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available Formats:Streaming Video & Vignettes
Subject:Difficulty Working With Customer Based on Language
Source Program:Another Look: Defining Respect in Healthcare™
Languages:English
Trainer Comments:Use as a stand alone module to evaluate personal bias and review organizational practices.

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