TrainingBriefs™ Creating a Positive Customer Experience
New Course

TrainingBriefs™ Creating a Positive Customer Experience

Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.

33 views

Type:eLearning - TrainingBriefs™ ID:2107 
Course Level:Foundational
Learning Paths:Personal Performance
Main Topic:Customer Service
Other Topics:Learning Reinforcement
Competencies:Create Customer Loyalty
Suggested Industry Usage:Industrial & Manufacturing, Office & General, Retail & Hospitality
Available Formats:Interactive eLearning
Subject:Customer Service
Source Program:Glad I Could Help: Real Customer Service Situations for Discussion™
Languages:English
Trainer Comments:Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves.
Seat Time:5 Minutes
Interactivity:Integrated video, audible narration, interactions, mobile design, post-test.
Licenses:Full, Professional TAG License, ASP Full

Filter:
Title Type Time/Pages Language  

Press CTRL and click or right click and select "Open in New Tab" to play a component in a separate tab.


Related Assets (5 assets) Show More Assets ▼


Share on Social Networks: