Training Briefs™ Serving the Customer
New eLearning Course

Training Briefs™ Serving the Customer

New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

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Type:eLearning - TrainingBriefs™ ID:2254 
Course Level:Intermediate
Learning Paths:Personal Performance
Main Topic:Customer Service
Other Topics:Communication, Interpersonal Skills
Competencies:Create Customer Loyalty
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available Formats:Interactive eLearning
Subject:Getting Customers to Come Back
Source Program:Customer Service Is...™
Languages:English
Trainer Comments:Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.
Seat Time:5 Minutes
Interactivity:Integrated video, audible narration, interactions, mobile design, post-test.

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