Redirecting focus when mistakes are made is a key strategy to building positive relationships

Type:Video Vignettes ID:383 
Learning Paths:Leadership
Main Topic:Leadership
Other Topics:Communication, Interpersonal Skills, Sales & Service, Professionalism
Competencies:Developing Core Leadership Skills
Suggested Industry Usage:Office & General
Subject:Coaching & Mentoring
Source Program:Whale Done!: The Power of Positive Relationships™
Languages:English Spanish (NA) Portuguese (Brazilian) French
Trainer Comments:Generate discussion on coaching and get behavior back on track; brings to light the need for hands-on and just-in-time feedback.
Diversity Profile:3 Caucasian males,1 Caucasian female

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