Let Me Make Myself Perfectly Clear

Let Me Make Myself Perfectly Clear

Meeting a customer's needs without going against company policy.

Type:Video Vignettes ID:116 
Learning Paths:Personal Performance
Main Topic:Sales & Service
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General
Subject:Understaning & Helping the Angry Customer
Source Program:Glad I Could Help: Real Customer Service Situations for Discussion™
Languages:English
Trainer Comments:Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.
Diversity Profile:Asian Female, Caucasian Females, Caucasian Male

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