Got Sales?™ Outbound Telephone Selling Techniques

Got Sales?™ Outbound Telephone Selling Techniques

Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.

Type:eLearning - Classic ID:1972 
Course Level:Foundational
Learning Paths:Personal Performance
Main Topic:Sales & Service
Other Topics:Sales, Customer Service
Competencies:Sales Performance, Sales Training
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail
Subject:Mastering Telephone Sales
Source Program:Stand Alone
Languages:English
Trainer Comments:A key requirement for successful outbound telephone selling is the ability to generate interest. Chances are, when you call a customer, you’re interrupting their day. What you have to offer must be compelling enough for the customer to put aside what they were doing and have a conversation with you.
Seat Time:22 Minutes
Interactivity:Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration.

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