Johnny the Bagger® - Short Version

Johnny the Bagger® - Short Version

This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Type:Complete Programs ID:923 
Learning Paths:Personal Performance
Main Topic:Customer Service
Other Topics:Change, Communication, Motivation, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Office & General, Retail
Subject:Customer Loyalty
Source Program:Johnny the Bagger®: A True Story of Customer Service™
Languages:English
Trainer Comments:Based on the work of noted author and speaker, Barbara Glanz, Johnny the Bagger® will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.
Diversity Profile:Teen Caucasian male with Down syndrome; Diverse video cast; Various ages

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