GotSales™ Product and Solution Understanding
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GotSales™ Product and Solution Understanding

Product and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. It also includes understanding how customers use your solutions within a variety of applications.

Type:eLearning - LearningBytes® ID:1971 
Course Level:Foundational
Learning Paths:Personal Performance
Main Topic:Sales
Other Topics:Sales & Service, Customer Service
Competencies:Develop High-Performing Work Habits, Sales Performance, Sales Training
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail
Subject:Understanding the Products You Sell
Source Program:Stand Alone
Languages:English
Trainer Comments:To have a solid product and solution understanding, you must understand typical product and service problems. For example, if you are selling preventive maintenance for equipment your organization manufacturers, what problems may occur if maintenance is either not performed or deferred?
Seat Time:20 Minutes
Interactivity:Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration.

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