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Got Sales?™ Cross-Selling and Up-Sellinghttps://trainingassetsgateway.com/assets/view/got-sales-cross-selling-and-up-selling-1663
Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques.
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| Type: | eLearning - LearningBytes® ID:1663 |
|---|---|
| Course Level: | Foundational |
| Learning Paths: | Personal Performance |
| Main Topic: | Sales & Service |
| Other Topics: | Sales, Customer Service |
| Competencies: | Sales Performance, Sales Training |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
| Subject: | Successful Cross-Selling and Up-Selling |
| Source Program: | Stand Alone |
| Languages: | English |
| Trainer Comments: | Cross-selling and up-selling are important to maintaining customer satisfaction and building customer loyalty. They can also boost your dealer’s revenue, helping the business prosper. |
| Seat Time: | 25 Minutes |
| Interactivity: | Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration. |
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