Where Are the Drop Cloths?

Where Are the Drop Cloths?

Handling interruptions effectively; putting your focus on the customer even when you're busy

Type:Video Vignettes ID:115 
Learning Paths:Personal Performance
Main Topic:Sales & Service
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Retail
Subject:Putting Your Focus on the Customer
Source Program:Glad I Could Help: Real Customer Service Situations for Discussion™
Trainer Comments:Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.
Diversity Profile:1 African American male,1 Hispanic female,1 Caucasian female

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