Got Performance?™ Dealing With Peer-to-Peer Conflict

Got Performance?™ Dealing With Peer-to-Peer Conflict

When we have a conflict at work, a natural reaction is to ignore the problem or wait for it to go away. This approach to conflict creates a “lose-lose” situation for you, your coworker, and your employer. After completing this module, you will be better equipped to see past the conflict and work to address the real issues. You will also learn a step-by-step approach to resolving conflict.

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Type:eLearning - LearningBytes® ID:1430 
Course Level:Foundational
Learning Paths:Personal Performance
Main Topic:Conflict Resolution
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Creating a Collaborative Environment, Developing Critical Work Skills
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Subject:Resolving Conflict with Coworkers
Source Program:Stand Alone
Languages:English
Trainer Comments:Conflict in the workplace happens but you don’t have to just live with it. This course will help you minimize misunderstandings through good communication, build relationships, and promote a culture of tolerance and inclusion. When conflict does occur, you can work with your coworkers to see past problems and address the underlying issues.
Seat Time:12 Minutes
Interactivity:Branching, integrated video, audible narration, interactive, post-test.
Licenses:Full, Professional TAG License, Standard TAG License, ASP Lite, ASP Full

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