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Got Sales?™ Customer Business Understandinghttps://trainingassetsgateway.com/assets/view/customer-business-understanding-1644
Customer business understanding is the preparation, study, and questioning required to determine and document the unique business issues for a specific customer. This includes developing solutions tailored to the customer’s individual business requirements. understanding the nuances of the customers you serve can be challenging. The techniques in this course are designed to help you with this task.
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| Type: | eLearning - LearningBytes® ID:1644 |
|---|---|
| Course Level: | Foundational |
| Learning Paths: | Personal Performance |
| Main Topic: | Customer Service |
| Other Topics: | Sales, Sales & Service |
| Competencies: | Developing High-Performing Work Habits, Sales Performance, Sales Training |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
| Available Formats: | Interactive eLearning |
| Subject: | Understanding Customer Needs |
| Source Program: | Stand Alone |
| Languages: | English |
| Trainer Comments: | Foster customer relationships and to recommend solutions to meet each customer’s unique business needs. In order to do so, you must truly understand the customer’s business – what makes them tick, and how they use your solutions to meet their needs and achieve their goals. |
| Seat Time: | 25 Minutes |
| Interactivity: | Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration. |
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