Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™

Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™

Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.

Type:Complete Programs ID:1459 
Learning Paths:Personal Performance
Main Topic:Conflict Resolution
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Develop High-Performing Work Habits, Creating a Collaborative Environment
Suggested Industry Usage:Industrial & Manufacturing, Office & General
Subject:Resolving Workplace Conflict
Source Program:Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
Languages:English
Trainer Comments:Conflict Clock is a representation of the circular pattern that often emerges when there is a conflict. The conflict first presents at 12:00. Our initial response to this stressor or conflict happens at 3:00. The other person responds at 6:00, and we respond again at 9:00. When we respond poorly at 3:00, this prompts the other person to respond poorly at 6:00, and so on. We experience a circular problem…one where despite our poor results, we use the same failed response pattern again and again.
Diversity Profile:Latino female, Asian American, African American male, African American female, Caucasian female(s), Caucasian male(s), Native American male, Various

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