Conflict 101™
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Conflict 101™

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

Type:Complete Programs ID:1830 
Learning Paths:Leadership, Personal Performance
Main Topic:Conflict Resolution
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Creating a Collaborative Environment, Developing Core Leadership Skills, Developing Critical Work Skills
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail
Subject:Properly Resolving Conflict
Source Program:Stand Alone
Languages:English
Trainer Comments:Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the fight, flight or freeze conflict model.
Diversity Profile:Latino female, Asian American male, African American male, African American female, Caucasian female(s), Caucasian male(s), Native American male.

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