Communicate and Listen

Communicate and Listen

How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.

Type:Video Vignettes ID:401 
Learning Paths:Personal Performance
Main Topic:Professionalism
Other Topics:Communication, Interpersonal Skills, Leadership, Collaboration
Competencies:Developing Critical Work Skills
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail
Subject:Effective Communication
Source Program:WorkSmarts: How to Get Along, Get Noticed and Get Ahead™
Languages:English Spanish (NA)
Trainer Comments:Use to help new employees evaluate and understand professional behavior; great for quick discussion.
Diversity Profile:Caucasian Females, African American Male, Asian Female

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