Bad Apples - Program Conclusion/Review Five Steps

Bad Apples - Program Conclusion/Review Five Steps

Review a five-step strategy for dealing with bad attitudes.

Type:Video Summary ID:47 
Learning Paths:Personal Performance
Main Topic:Interpersonal Skills
Other Topics:Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
Competencies:Creating a Collaborative Environment
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail
Source Program:Bad Apples: How to Deal with Difficult Attitudes™
Trainer Comments:Use as a refresher or to bring conclusion to the five-step approach of dealing with bad attitudes; great to review before conducting appraisals or providing feedback.
Diversity Profile:1 Caucasian female

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