Search Video Library for: Activities
Training Activities Package
SOLLAH EXCLUSIVE!
A package of over twenty activities designed to encourage longevity of skills. Use this activity bundle to support skill development and to help turn appropriate actions into habits for maximum long-term impact.
Seek Transformation - A Quick Conversation
For weeks after birth, a caterpillar eats continuously; growing nearly 100 times its initial size before it spins itself into a chrysalis. Within the chrysalis, the caterpillar’s robust body completely breaks down into a DNA soup, where it takes several more weeks to reform into a beautiful, adult butterfly. Like the foraging caterpillar, a team spends time nourishing their group culture in order to prosper. However, in order to evolve even further, there comes a time when even the strongest teams need to break down and transform their fundamental team roles, structure, processes, goals, and vision in order to grow.
Accurate Communication - A Quick Conversation
In New York, taxi means a “black and yellow,” in India a “rickshaw,” in Thailand a “tuk tuk,” and in Haiti a “tap tap.” Travelers in foreign countries can be very surprised by another culture’s definition of taxi. Therefore, even with the most common of words, understanding the context in which that word is used is critical to understanding the significance behind what is being said, whether communicating across the world or across the hall.
Acknowledge Vulnerabilities - A Quick Conversation
Hermit Crabs live in empty seashells. As they grow they have to find larger shells to move into. In the search for a new shell, the crab is particularly vulnerable to predators. When organizations undergo growth and change, such as becoming more diverse, it often challenges employees to grow in new ways. Just as the crab feels vulnerable when it changes shells, employees in this time of transition may feel particularly susceptible.
Adapt to Encourage Growth - A Quick Conversation
Whales possess the ability to adapt what they hear and then make it their own. Adaptive communication is a skill that is also critical to organizational growth. Keeping something the same just “because this is the way we have always done it” hinders an organization from innovating and progressing.
Adversity Creates Inspiration - A Quick Conversation
When diverse teams come together, there can be conflict if there is a lack of understanding and trust among team members. When there is a lack of trust, the team is fighting its differences instead of embracing them. When teams embrace the challenges that come with differences, the differences can be leveraged for inspiration and growth.
Build a Foundation for Growth - A Quick Conversation
Navel oranges are neither native to Florida nor a natural tree. Navels are a graft of two citrus trees, the root stock and the bud wood. Both these parts contribute different, but essential resources that are necessary in order to produce sweet oranges. Oftentimes, behind the scenes tasks are overlooked as being nonessential; however, they are a vital component to the health and productivity of the team.
Build an Army of Many - A Quick Conversation
When teams are working together, there are many roles that are vital to the success of the team, and yet, they are not visible to most people. When building effective, inclusive teams, create the opportunities to utilize the contributions of all team members in accomplishing team goals. Take time to stop and acknowledge the work done behind the scenes to accomplish team goals.
Build On The Collective Effort - A Quick Conversation
The survival of a hive of honeybees is dependent upon the collaborative and collective efforts of every bee. The work of the hive is divided into specific tasks, each with designated worker bees. Only when every bee is doing its work can the hive stockpile the honey needed to survive the cold winter. A company is like a beehive that depends upon the collective effort of all of its employees. It is critical that each employee understands their role and how it contributes to the success and of the company.
Challenge What Needs To Be Changed - A Quick Conversation
There are times when faced with the choice of following the rules or fighting for a principal such as equality, that a fight against the rules is the right action to take. When working in a diverse environment, pay attention for opportunities to fight for the principal of inclusion instead of following the unspoken rule of “that is the way it has always been done.”
Craft Your Message With Purpose - A Quick Conversation
An enduring whimsical tradition that many people are familiar with is the act of placing a written message in a bottle and tossing it into the sea. The composer of the message has no idea who is going to receive the message or when they might get it -or if anyone will at all. Not knowing the end recipient of the message limits the ability to communicate with intention. Communication across differences is often done in a similar fashion.
Create A Blueprint - A Quick Conversation
When constructing a skyscraper, it is of the utmost importance to have properly designed and vetted blueprints. These blueprints serve as the authoritative guide to the thousands of decisions that must be made in order to construct a working, unified building. Much like the construction of a skyscraper, the task of starting a new diversity initiative requires a carefully drawn up blueprint, or diversity strategy, that provides the ultimate vision for the company.
Create Structure to Help Bridge Barriers - A Quick Conversation
Foosball is a tabletop soccer game featuring players that are fixed in position, meaning that each player can only cover a predetermined area. Flexibility, adapting, or helping out are all out of the question. This lack of flexibility is similar in some ways to teams that are spread out over multiple locations or across borders, as their interactions are also limited in a predetermined way. The lack of face-to-face interaction can reduce the team’s ability to adjust and adapt as quickly as a team that is located all at one site.
Create Your Own Opportunities - A Quick Conversation
When working on diverse teams, sometimes you have to create your own opportunities by putting forth new ideas, proposing collaborations, and building networks that will help accomplish your goals.
Cultural Quick Tips - A Quick Conversation
Work forces around the world are diversifying daily. Understanding the implications of a diversified workplace or marketplace is critical for any organization. A company that lacks the ability to attract and retain diverse employees risks dulling its competitive edge. Being proactive about assessing and understanding demographic trends allows an employer to prepare for change rather than react to a trend after the fact.
Differences Create Insights - A Quick Conversation
When working on teams, having a different point of view can provide powerful insight, if people feel respected enough to share that idea. If the team lacks respect for individuals then great ideas won’t be shared. Being respectful of others’ points of view is the first step to developing powerful teams.
Encourage Greatness - A Quick Conversation
Ziauddin Yousafzai is a Pakistani educator who broke tradition when his daughter was born, by adding his daughter’s name to the family tree – the first girl in 300 years. The impact of Ziauddin’s choice to break tradition and educate girls had a global impact many years later when his daughter became the youngest winner of the Nobel Peace Prize. Like the rearing of a world famous daughter, creating powerful teams with high impact does not happen in a single day.
Explore Unchartered Territories - A Quick Conversation
America’s best-known Colorado River explorer was John Powell, who lost his right arm in the Civil War at the Battle of Shiloh. In 1869, he started with 10 men to explore the length of the Colorado River. Three months later, six would complete their journey after some harrowing experiences. Powell returned in 1871, to map the river and to conduct geological studies. Powell inspired courage and belief in the men that he led and he never put any limitations on his abilities. While not battling white water rapids, working on diverse teams with divergent points of view, creates opportunities for a different kind of courage.
Find the Missing Ingredient - A Quick Conversation
On the surface, a desert appears sparse and desolate. The harsh conditions do not seem conducive to growth. Yet, on the rare occasions that rain soaks the desert, it becomes a plethora of color and life - often overnight. Sometimes team projects seem like a desert, as if all of the efforts are providing little visible signs of growth. And yet, when the right ingredient arrives, the program flourishes and ‘flowers’ on cue.
Focus on Communication - A Quick Conversation
A referee’s job requires them to be an impartial expert on the game, clear headed, and capable of fairly applying the rules. During games, it would be impossible for coaches, players, and fans to make unbiased calls without a referee. Similarly, in high-pressure work environments, differences between colleagues may lead to disputes that make it impossible for them to see past their biases, resulting in a conflict or stalemate.
Gauge Opportunities - A Quick Conversation
Like the surfer selecting the right wave, people encounter endless opportunities for growth and must decide whether the opportunity is worth the inherent risks involved. Some opportunities may involve moving to a new country, working with colleagues with different backgrounds, or taking on a new role.
Identifying Opportunities - A Quick Conversation
On teams, it is important to be willing to invest time into the lives of other team members. We do this by learning about what they need and what obstacles they face and by then offering our assistance. This investment pays off in greater team cohesion, inclusion, and trust, as well as the removal of obstacles that stand in the way. Invest in your relationships with other team members by getting to know them on a personal level.
Invest Your Time for Others - A Quick Conversation
On teams, it is important to be willing to invest time into the lives of other team members. We do this by learning about what they need and what obstacles they face and by then offering our assistance. This investment pays off in greater team cohesion, inclusion, and trust, as well as the removal of obstacles that stand in the way.
Link Different Points of View - A Quick Conversation
The U.S. railroad was started in 1862 during the Civil War. President Lincoln and Congress understood both the symbolism of connecting the country and also the need to think long term, even while the country fought within itself. The railroad removed geographic barriers, spread ideas, and introduced a new way of life – a fresh start that was badly needed. Building a railroad symbolically within a team can mean bridging together two divergent points of view, bringing new insight into a situation.
Move From Conflict to Growth - A Quick Conversation
Unlike other pine trees that shed their pine cones and seeds annually, the pine cones of the jack pine will hold on to their seeds indefinitely until exposed to intense heat. In the charred wake of a forest fire, jack pine seedlings take root and begin the forest’s rebirth. Like a fire, a conflict between colleagues with different work styles and backgrounds can cause short pain and intense emotions.
Overcome Obstacles - A Quick Conversation
Tree limbs grow so that the leaves can absorb sunlight, the energy needed to sustain and create growth. Obstacles never stop a tree from finding the sunshine. Limbs bend around buildings, grow over street signs, and through abandoned structures. In the same way that trees need to be flexible and persistent in their quest to find sunlight, diversity projects need to grow under, through, or around any obstacles that block their path moving forward.
Pay Attention To Nonverbal Communication - A Quick Conversation
While your colleagues in the workplace communicate both verbally and non-verbally, understanding how to interpret their nonverbal communication can be a great advantage. Keep in mind that the meaning behind body language and facial expressions may vary from culture to culture, so it is always good to check for understanding.
See Potential Contributions, Not Limitations - A Quick Conversation
When working on teams, it is important not to look at limitations but instead at the potential contribution that each person can make – regardless of what kind of package that contribution comes in. This will allow you to maximize the skills and abilities of all team members.
Teamwork Through Innovation - A Quick Conversation
In the sport of barrel racing, when a horse and rider are working well together, the horse will intuitively move under the rider if it feels the rider start to fall. This automatic response is only possible due to the bond and unspoken communication that develops between a horse and a rider through the many hours of practicing together. When you devote time and effort to communicating with a colleague, especially one from a background different than your own, you can improve the fluency of your communication and eventually be able to detect minute changes in these communications.
Tell Stories to Build a Strong Community - A Quick Conversation
Across the globe, cave drawings thousands of years old have preserved the remnants of ancient civilizations. While the drawings may be scattered over great distances and originate from different cultures, they all have one aspect in common: they tell stories. The drawings recount stories about successes, hunts, trials, and daily life. Storytelling is at the heart of what makes us human and is a universal tool used by groups of people to explain who they are and the experiences that shaped their history. While we might not use cave drawings anymore, we still use storytelling to capture collective histories and lessons learned.
Understand How To Use Your Skills - A Quick Conversation
A guitar in the hands of a novice is simply an object to hold. In the hands of a master, that same guitar becomes an instrument that makes beautiful music. The guitar itself does not change; it just requires well-developed skills to unlock its musical potential. With effective instructions, open communication, and management support, employees are able to unlock and cultivate their natural talents and interests into skills that add to the strength of their team.
Understand Preconceived Notions - A Quick Conversation
Hear the word flour and what comes to mind is probably baking, bread, and pizza crust. The preconceived notion that flour is only found in baked goods can lead to surprise when it is discovered that it can also be an ingredient in: pasta sauce, hot dogs, salad dressing, soup, taco sauce, and even dog food. Having preconceived notions about other people is like assuming that you know all of the ingredients of an item of food just by looking at it.
Understand Your Significance - A Quick Conversation
Both captains and lighthouse keepers have roles that, although different, are important to the navigation of ships. Likewise, each position within a company plays an important role in helping the company to navigate the global marketplace. When employees understand how their role contributes to team success, they are able to take pride in doing their job well and in contributing to the overall progress of the company.
Understanding Context - A Quick Conversation
When a rubber band is stretched taut it has potential energy. This potential energy is only important if the rubber band is released and the band moves towards a target. A diverse team can also have incredible intrinsic potential. However, if team members do not feel comfortable contributing their unique ideas, they will not release their great potential energy towards the target of innovation.
Understanding From Experience - A Quick Conversation
A documentary about life in the sea will provide knowledge about ocean life. However, that knowledge is enhanced when it is combined with the experience of scuba diving. The combined knowledge and experience deepens your understanding of the sea exponentially. Scuba diving augments book knowledge with a visceral experience. The act of learning about people with different cultural backgrounds can be viewed in a similar way. Learning about a culture by reading a book or talking to people from that culture gives you a base of knowledge.
Understanding Hidden Beauty - A Quick Conversation
The majority of the time, a male peacock looks ordinary and small. However, when given an opportunity to showcase himself, he becomes a world-renown beauty. While he has the beauty every day, it is only when he feels duty-bound to be his best, that it is displayed and appreciated. People can be like peacocks. When they are not given opportunities to shine, they don’t let their true beauty show.
Understanding Impact - A Quick Conversation
A single drop of water splashing against a rock may not seem to have an erosive impact. However, there is power in water drops, for over time water has the strength to wear down stone. The Colorado River, which began millions of years ago as a drop of water, carved the Grand Canyon. Positive every day actions are like water drops. While each act may not seem to have much impact, over time, the cumulative impact of many drops of water can wear down fear, negativity, and resistance to help forge a new path ahead.
Understanding Passion - A Quick Conversation
The energy of a “match on the pitch” comes from a group of people sharing in their common passion. Being in the midst of your passion is an energizing experience. It is obvious when people are in their passion: their eyes light up, excitement fills their voice, and they are “in the zone.” Inquiring about a co-worker’s passion is a great way to gain insight into a person that you work with. Demonstrating a desire to understand a co-worker’s passion enables you to build connections and begin to create common ground.
Understanding Perceived Value - A Quick Conversation
During the Revolutionary War, lobster was considered such inferior food that it was used to feed the British prisoners, and even they revolted against it. With the advent of railroads, trains brought lobster to the Midwesterners, who had no cultural bias, and found it to be a delicacy. Gradually, New Englanders came to the same conclusion. Often it takes an outside perspective to realize the inherent value that is already on your team and within your company.
Understanding the Fear - A Quick Conversation
Jumping out of an airplane might seem insane to some people, while to others it is an exhilarating and often repeated experience. What makes one person deeply afraid may not be at all scary to another person. Much of what causes people to react with fear to a situation are perceptions and assumptions about what that situation will be like. After facing their fears, people often realize that the perception of the experience created more fear than the experience itself.
Generations in the Workplace - Trivia Game
Great meeting opener or training ice breaker for generation training! Forty trivia questions are listed (with an answer key) around popular culture and events during each of the major generational periods. Have fun. Award points. Reinforce key training concepts.
Fitting It All Together
Remind employees how important they are to the success of the organization - and how important their engagement fits into the overall team/workplace. Use any one of the various short video programs (a SMART-START™ or Discussion Generator video).
Affirmative Action (AA) – Diversity & Inclusion (D&I) – An Overview
As organizations focus on the implementation of diversity & inclusion programs they sometimes, mistakenly, assume that there is no longer a need for EEO or affirmative action/affirmative employment efforts. This article provides a good understanding of the relationships between EEO, AA and D&I.
American Diversity From Exclusion to Inclusion
Have we reached a point where issues of difference based on race, gender, and similar considerations are no longer significant challenges for most organizations? Many would say, “Not yet. We have much more to do.” This short article provides a historical look at D&I in the United States and asks, "What's next?"
Attitude Issues - Interactive Crossword Puzzle
New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.
Bias Crossword Puzzle
A fun activity to quickly introduce and work through key diversity terms regularly associated with bias.
Bias Quotes - Mix and Match Activity
This activity is designed to help participants re-think their assumptions about others based on what they see (or read). Participants review quotes attributed to famous people on topics that are not how people often think about them.
Boost Me Up!
This energizer is intended to refocus attention on the learning at hand. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).
Building Cultural Competency Action Plan
Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base, and use this understanding to communicate more effectively and to make better decisions. Your commitment to building cultural competency begins with a plan!
Burst Of Energy
The goal of this energizer is to keep participants motivated during the training.
Caring for Transgender Patients
Creating a welcoming and supportive healthcare environment for all LGBT patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care. This tip sheet gives you quick information and resources when providing care to members of the LGBT community.
Cultural Competence Crossword Puzzle
A fun way to present and learn key cultural competency terms and definitions.
Dealing with Conflict: Common Fight, Flight & Freeze Responses
Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.
Developing Cultural Competence
Article Summary: The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop cultural competence.
Diversity & Inclusion Integration Model
When launching new products, a typical adoption curve has three stages: early adopters, mainstream/majority adopters and the late adopters. This same adoption curve model can also be applied to the four stages of diversity and inclusion (D&I) integration. Each D&I stage has: • the early adopters • a steep rise as the majority engages • a plateau with the 'late adopters
Diversity & Inclusion Word Search
A fun way to present and learn key diversity and inclusion (D&I) terms and definitions.
Diversity Awareness Worksheet
The worksheet has a series of questions and columns representing dimensions of diversity. Participants mark the most appropriate category for each question; then they are asked questions about their selections.
Encouraging Respect
This activity and worksheet helps facilitate the exploration and discussing of participants’ definitions of respect and the importance of respect.
Executive Overview
Help executives be knowledgeable and supportive of upcoming or ongoing training with a high-level overview.
First Impressions Activity
This activity is designed to spark a discussion about the biases and assumptions people have towards others based upon different characteristics and aspects of who they are. These real-life examples focus on different aspects of bias.
Generations - Tips for Success
Looking for easy-to-use tips for working with various generations in your workplace? Then this is the tool for you. With simple dos and don'ts - this training tool gives you plenty of information for your next training session.
Generations Crossword Puzzle
Highlight concepts associated with a multi-generational workforce.
Generations Word Search
Highlight words and concepts that promote generational diversity.
How Are We Doing?
Assess current skills related to the training topic to identify gaps. Then, develop targeted training to address those skill gaps.
I Feel...
Allows for personal assessment and reflection on the training topic at hand. This activity is designed to be used with any SMART-START® video or other short video program with text, This activity may be used as a cultural commitment or assessment.
Let's Party!
Quick, customizable activity to prepare people for upcoming training & create a motivating environment.
Looking Back
Quick activity to link past training to future lessons.
M.E.E.T.™ Multigenerational Workplace
This very simple, yet powerful activity is a great discussion primer. By having groups work on and answer four simple questions about a generation, team members have a chance to discuss and analyze stereotypes.
Overcoming Bias Activity
This activity is designed to spark a discussion about how different people have overcome bias. The real-life examples in the activity focus on different aspects of bias; they can be used individually or collectively as one activity.
Paths to Success
Focus on goal setting for the training session. This quick assessment can be used to trigger thoughtful and meaningful discussion.
Playing for Keeps
Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.
Primer: Abusive Conduct (Bullying) Defined
This short white paper provides background and definition to abusive conduct/bullying in the workplace.
Ready. Set. Go!
Use this activity to effectively gain a shared understanding of the purpose of the training. Use any Sollah Interactive short video (a SMART-START™ or meeting opener).
Reflecting on Identity and Diversity
Respect for, and responsiveness to, individual differences are critical to developing and maintaining effective relationships in the workplace. This activity helps participants reflect on those factors that have shaped their personal identity (reinforcing the M.E.E.T. Model).
Set The Mood
This discussion trigger and energizer is intended to set the mood for the training session. Use any Sollah Interactive short video program (a SMART-START™ or meeting opener).
Similarities
Diversity includes such factors as age, race, ethnic heritage, gender, sexual orientation, work experience, first language, income, family status, military experience, religion and many other unique characteristics. Inclusion is the willingness to go below the surface to connect and discover value through our similarities and differences. The goal of this training activity is to find others who share similar characteristics.
So Many Choices, So Much at Stake: Choosing the Right Training Resource for Your Organization
Perspective paper on the topic of trainer selection.
Stand Up!
This energizer is intended to refocus participants for continued learning. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).
Summary of M.E.E.T.™ in Action
Handout - We need to be aware of generational differences and ways to work successfully in a multi-generational workplace. The M.E.E.T.™ model helps us communicate effectively and build a respect-filled workplace where people of all generations can do their best work.
Team Spark: Adapt to Collaborate
In today’s work environment, finding the time to explore teamwork issues is not easy. This activity is designed to provide quick 10-15 minute team discussions the power of collaboration among projects and teams.
Team Spark: Adapt to Encourage Growth
Adaptive communication is a skill that is also critical to organizational growth. Keeping something the same just “because this is the way we have always done it” hinders an organization from innovating and progressing. Adaptation taps into employee skill sets and allows people to utilize their diversity to improve upon old “songs”, making a new version that supports growth.
Team Spark: Assess Your Communication Style
When communicating with others, particularly people from other countries, it is important to recognize when your communication style has become outdated and when it is time to upgrade to a new technique.
Team Spark: Be Open to How Work Gets Done
Being open and flexible about how work gets done, especially on diverse teams with many different perspectives, invites healthy collaboration and the collective pull of the entire team towards the end goal.
Team Spark: Check Assumptions Before Judging
When judging the “dance” of another person, especially across differences such as culture, be careful about making judgments based upon what you think is important. Focusing on their “feet” while communicating may mean you are missing the most important part of their dance.
Team Spark: Cheer on Collaboration
An outside energetic and supportive cheerleader can prove essential to the success of the team by offering words of encouragement, and if needed, expertise, suggestions, or technical support.
Team Spark: Collaborate Outside Of Your Team
By collaborating with someone outside of their team, employees bring a broader view to their work. With a more diverse perspective, new insights are gained and the chances of success are increased.
Team Spark: Collaboration with Skill
Courting a business partner from a different country or cultural background may require research on their cultural views on business relationships, developing trust, negotiation, and communication styles.
Team Spark: Compromise For A Common Goal
Compromise during collaboration can create the strongest and most compelling outcomes when working on teams, projects, and organizational challenges. The best results come from everyone being willing to compromise in order to achieve the end result.
Team Spark: Craft Your Message With Purpose
Communication across differences is often done in a similar fashion. However, taking time to think about who, when, and how a message will be received allows the sender to craft a much more effective message that will produce much better results.
Team Spark: Create Structure to Help Bridge Barriers
The lack of face-to-face interaction reduces the team’s ability to adjust and adapt as quickly as a team that is located all at one site. In situations like this, having a clearly defined structure detailing everyone’s role and responsibilities is a key to success.
Team Spark: Cross-Pollinate to Spark Innovation
Within companies and teams, employees have the important role of sharing ideas between groups, departments, and teams. This “cross-pollination” of ideas helps to unlock the inherent creativity and innovation that lies within a company, but may need a spark from another source to bring it to life.
Team Spark: Cultivate a Collective Instinct
Collective effort can result in outcomes that are impossible when attempted as an individual. When working collectively with people from diverse backgrounds, we have an even greater pool of resources and expertise with which to successfully navigate times of great challenge.
Team Spark: Find the Common Beat
Similar to a band with many different instruments playing together, a diverse team consists of many different personalities working together. While this diversity allows for innovation and creativity, it also makes it more difficult for team members to keep the same tempo. It is the role of the team member with the drummer personality to keep everyone communicating and completing tasks on time.
Team Spark: Honor Unique Contributions
The individual brilliance of an employee is not always realized until a group comes together to collaborate. Working with other employees on diverse teams helps each team member to tap into their creativity, often producing ground breaking products and services that could only be discovered through collaboration.
Team Spark: Invest Time to Build Trust
When working on diverse teams, developing trust may take longer due to background differences and different views on what trust means and how it is earned. Building confidence helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.
Team Spark: Leverage Broad Expertise
Like building a skyscraper, collaboration on large projects works best when you bring together a team with diverse areas of expertise. On-going and continuous collaboration among disciplines helps to ensure that your project achieves all of its goals when it is completed.
Team Spark: Mix Diverse Personalities
When combined haphazardly, people can clash instead of cohere, resulting in a “failed launch.” Creating a team comprised of diverse individuals may require a more careful balancing of components, but in the end provides the opportunity for brilliant results when done with careful thought and respect.
Team Spark: Pay Attention To Nonverbal Communication
Colleagues in the workplace communicate both verbally and non-verbally. Understanding how to interpret their nonverbal communication can be a great advantage. The meaning of body language and facial expressions may vary from culture to culture, so it is always good to check for understanding.
Team Spark: Proverb - Be Creative
Spark team communication around supporting team members when they choose to set their own course in how they complete work.
Team Spark: Proverb - Be Patient
Spark team communication around being patient and giving a project time to move forward - allowing for greater creativity or innovation.