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We all want to be treated fairly. And we all want to be seen like we're being fair with others, right? So, the question is, how do we do that? The key is to have a common way to talk about and practice being fair. And that's what the F.A.I.R. tool does.
Diversity is a fact of life in our organizations. So, the question is, "how can we use our awareness of diversity to be more effective?" Being culturally competent means having the ability to recognize and respond to our similarities and differences; and make better decisions based on that understanding.
As well know well, diversity is all about relationships. The similarities and differences that exist among employees, customers, and suppliers are what create diversity in the workplace. When we talk about diversity, one of the most important things to understand is that it's about culture. Culture is a way of living, thinking, doing being and believing. It has to do with things like dress, customs, language, and beliefs.
Biases are real and we all have ‘em. Our biases describe both positive and negative mindsets towards individuals and groups. There a lot to such a little word. Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or group they belong to.
Gender and gender identity continue to present significant challenges due to strongly held traditions, beliefs and values. We need to be sure to watch out for double standards - such as, norms or “rules” applied to some groups and not to others.
Know what a 'diversity moment' is? How about the power of inclusion in the workplace? Understand the impact of respecting others? This fun video defines key diversity, equity and inclusion terms in a way that everyone will understand.
We’ve probably all heard expressions that seem harmless. But the truth is their effects can be very destructive. And when we have to let a co-worker - maybe someone we've worked with for years - know that he or she has said something that's causing a lot of friction - it can be a real challenge because it's easy to fall into sarcasm.
Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance. This can be a significant challenge when organizations merge, especially when they’re in different locations.
Spreading false information or accusations concerning employees may be a violation of organization policy. Employees that engage in this type of behavior could have a disruptive effect on relationships at work and it could be seen as contributing to possible harassment or a hostile work environment.
Sometimes we may think it is okay to tell jokes about our own group or about other groups when we think no one will be offended. The problem is some jokes may cross the line between what’s okay and what may be a violation of a policy or work rule. Even if you are on a break...
One of the things bilingual employees often wrestle with is when is it okay to speak another language with people who share it when we’re around people who don’t. The key is to be as inclusive as possible.
Destroying documents contrary to the organization's document retention policy.
A quick look into accepting and giving gifts. In this scenario, a business associate/vendor offers tickets to an event as a "thank you."
Unauthorized use of intellectual property; copying work-related software for home use.
Recognizing and handling a conflict of interest.
Showing respect for your lesbian coworker. Ideally, organizational policies will give you some guidance on how to address sexual orientation questions and issues - from a compliance standpoint. But beyond that, there are team morale and productivity issues that need to be addressed when and if this type of situation arises.
This video vignette clearly demonstrates the impact of offensive figures of speech on workplace relationships.
It's sometimes tough bringing a group of diverse and free-thinking individuals together on a team - and expect them to immediately gel. This video demonstrates the work needed to get the best from a multi-generational team. Includes varying views of appropriate business etiquette.
How building rapport, sharing credit and keeping a manager informed creates cooperative and respectful behavior.
This short animated video is a fun way to understand the newest generation in the workplace - Generation Y (also known as the Millennials).