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Legal Briefs™ Discipline & Termination - Program Introduction
Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.
#1 ID:156Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed CaptionedLegal Briefs™ Recruiting & Hiring: Program Introduction
This quick video offers an introduction to common hiring issues and appropriate actions for managers and/or supervisors to take.
#2 ID:173Topic: Hiring & Recruiting Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Closed CaptionedIntegrity Every Day: Program Introduction
Introduces what it means to act with integrity on a daily basis.
#3 ID:579Topic: Ethics Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Healthcare, Government Other Topics: Change, Compliance, Interpersonal Skills, Professionalism Closed CaptionedA.C.T. with Integrity - Program Conclusion
Summarizes how to analyze an ethical moment,consider the consequences and take appropriate action.
#4 ID:614Topic: Ethics Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Closed CaptionedA.C.T. with Integrity - Program Opening/A.C.T. Model Explained
Explanation of the A.C.T. decision model
#5 ID:25Topic: Ethics Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed CaptionedA.C.E. It! - Opening Montage/Perspectives/Introduction to A.C.E. It Steps
Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.
#6 ID:17Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Leadership, Sales & Service Closed CaptionedIt's the Law™ - Program Introduction
Explains the responsibility of managers to know the law and how it applies in their workplace
#7 ID:131Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Compliance, Ethics, Harassment Prevention, Leadership, Management, New Supervisor Closed CaptionedAfter the Hire - Program Introduction
Retaining valued employees is one of the major challenges facing organizations today and in the future. With a tight labor market and our competitive environment, retaining our good employees is one of the most important efforts we can make as managers. Not only must we find and hire great employees, we have to work hard to keep them.
#8 ID:1883Topic: Management Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Office & General Other Topics: Leadership, Assessing PerformanceAnother Look - Introduction
Introducing the impact of hidden bias on thoughts and actions
#9 ID:413Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Introduction Suggested Industry Usage: Healthcare Other Topics: Communication, Professionalism Closed CaptionedBad Apples - Opening Montage & Five Steps
Deal with the challenge of getting work done when dealing with difficult or unpleasant attitudes.
#10 ID:39Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed CaptionedBe S.A.F.E. (Not Sorry) - Program Opening/Narrator/Set the Stage
Perspective on everyone's responsibility in preventing workplace violence
#11 ID:49Topic: Compliance Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism Closed CaptionedBury My Heart at Conference Room B - Program Opening
Introducing pervasive myths that get in the way of true leadership.
#12 ID:57Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed CaptionedCoaching for S.A.L.E.™ Success: Program Introduction
Program opening/set the stage for Coaching for S.A.L.E. Success.
#13 ID:596Topic: Sales & Service Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Coaching & Mentoring Closed CaptionedConflict 101™ - Conflict Strategy Overview
Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.
#14 ID:1965Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed CaptionedCourage 2 Coach™ - Program Introduction/Model
This engaging video lays out the Courage 2 Coach™ (C2C) model for effective coaching. A narrator/coach works through a high level coaching scenario using a dramatic situation.
#15 ID:1721Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism, Problem Resolution Closed CaptionedEverybody Wins - Opening Montage/Three-Step Process/Team Example
Turn conflict into collaboration by following a three-step process
#16 ID:74Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Diversity Dynamics, Management, Professionalism Closed CaptionedF.A.I.R. in Action - Opening Montage/Set the Stage
Build inclusion and cultural competency in the workplace. An introduction to the F.A.I.R. in action model.
#17 ID:89Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Introduction Suggested Industry Usage: Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Diversity Dynamics, Interpersonal Skills, Leadership, Management, Professionalism Closed CaptionedGenerations - Program Opening/Generations & M.E.E.T. Model Explained
Definitions and characteristics of the four generations currently in the workforce; explains the M.E.E.T. communication mode
#18 ID:95Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Generational Challenges Closed CaptionedGet the Whole Picture™ - Introduction
Introduction to advanced behavior-based interviewing techniques
#19 ID:437Topic: Interviewing Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Leadership, Professionalism Closed CaptionedGlad I Could Help - Opening Montage/Service Attitude Introduced
Introduce how a service representative's response is the key factor in creative a positive customer experience.
#20 ID:108Topic: Customer Service Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned