Search Video Library (30 Assets Found)

Results for Topic: Selling

Article: Selling Your Ideas
#1 ID:1549

Article: Selling Your Ideas

All we have to do is look into a mirror. I know. It isn’t pleasant to consider that we could be responsible for our lack of success, but there it is. If we have not convinced someone, the onus is still on us to do so. It is not the decision maker’s job to convince him or herself of the idea’s merit.

Trainer Resource Leadership, Personal Performance Communication, Interpersonal Skills, Discussion Trigger

Sales Made Simple™ - Advanced Level Sales
#2 ID:1686

Sales Made Simple™ - Advanced Level Sales

Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ - Complete Series
#3 ID:1664

Sales Made Simple™ - Complete Series

Let's face it, tons of sales training rarely hits real life scenarios that your sales people typically face. Sales Made Simple™ is different! This new video-based package provides twenty commonly asked sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ - Entry Level Sales
#4 ID:1684

Sales Made Simple™ - Entry Level Sales

Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

Video Vignettes Personal Performance Sales & Service, Sales, Selling

All for One and One for All
#5 ID:76

All for One and One for All

An example of work team conflict: two teams working through differences to make progress toward a common goal.

Video Vignettes Personal Performance Interpersonal Skills, Communication, Sales, Professionalism, Selling

Marcus' Dilemma
#6 ID:406

Marcus' Dilemma

Adapting to a restructure change within the workplace.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Selling

Sales Made Simple™ - Can't Get Past Voice Mail
#7 ID:1661

Sales Made Simple™ - Can't Get Past Voice Mail

A salesperson asks our sales expert (Skip Normand) a common problem (especially for new sales people): "I can’t get past the voicemail system. If you don’t have a name or direct extension number, you’re out of luck. Got any suggestions?"

Video Vignettes Personal Performance Sales & Service, Sales, Coaching & Mentoring, Selling

Sales Made Simple™ - Intermediate Level Sales
#8 ID:1685

Sales Made Simple™ - Intermediate Level Sales

As your sales representatives gain confidence and grow, there are various obstacles that might need to be addressed - or more intermediate level questions to answer. The Sales Made Simple™ (Intermediate Level Sales) package provides seven common sales questions designed to help further empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

Video Vignettes Personal Performance Sales & Service, Sales, Selling

The Goal™ (How-To Version)
#9 ID:2371

The Goal™ (How-To Version)

Like the best-selling book upon which it is based, The Goal shares the inspiring story of Alex Rogo, who uses the principles of the Theory of Constraints (TOC) like bottlenecks, throughput, and flow balancing to transform his mediocre division into a money-making machine. Alex and his team reject common 'nonsense' measurements and discover a commonsense, yet more effective approach to boosting the company's bottom line.

Off-The-Shelf Video Program (ILT) Leadership Management, Leading, Goals and Goal Setting

Resolving Problems
#10 ID:604

Resolving Problems

Helping a sales team member resolve an issue.

Video Vignettes Personal Performance Sales & Service, Communication, Sales, Problem Resolution

Working on Diverse Teams (Pocket Guide)
#11 ID:2459

Working on Diverse Teams (Pocket Guide)

We've taken of our ten best-selling discussion cards and created a pack of powerful, poignant and easy-to-use triggers for getting diversity, equity and inclusion conversations started! Each of the ten cards provides a simple model along with thought-provoking questions on various topics that will drive team cohesiveness. These cards are great for a quick training reminder, reinforcement, performance management or as a conversation generator.

Pocket Guides Diversity, Equity, Inclusion & Respect Teamwork, Communication, Diversity Dynamics, Inclusion & Equity, Respect

New Asset

Documenting Discipline™ II
#12 ID:2215

Documenting Discipline™ II

Best-Selling Program! Disciplining employees is one of the most difficult parts of a manager’s job. Documenting performance is essential in correcting performance problems and protecting yourself as a manager. This best-selling program provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA method, managers will possess the tools to effectively and legally address performance issues.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Leading, Problem Resolution

Whale Done!: The Power of Positive Relationships™
#13 ID:385

Whale Done!: The Power of Positive Relationships™

Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done!™ offers a compelling message and memorable workshop tasks that will have an immediate and positive impact on your workplace.

Off-The-Shelf Video Program (ILT) Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

Between You and Me: Solving Conflict™
#14 ID:2224

Between You and Me: Solving Conflict™

Help employees solve conflicts before it affects performance! This best-selling program teaches your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship.

Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Professionalism

Analyze Needs (Sales Process)
#15 ID:610

Analyze Needs (Sales Process)

Reviews how to best analyze the needs of a client during the sales process.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Link to Solutions (Sales Process)
#16 ID:611

Link to Solutions (Sales Process)

Reviews how to best link a client's needs with solutions.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Recognize Opportunities (Example 2)
#17 ID:608

Recognize Opportunities (Example 2)

An example of how sales team members can practice skills to recognize sales opportunities.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

SMART-START™ Sales Truths
#18 ID:499

SMART-START™ Sales Truths

A clear-cut video that uses music,text and graphics to energize a group and share the fundamental truths of successful selling.

Meeting Openers Personal Performance Sales & Service, Communication, Professionalism

Resolving Problems (Example 1)
#19 ID:605

Resolving Problems (Example 1)

A demonstration of how to use problem-solving skills to help resolve an issue with a sales team member.

Video Vignettes Personal Performance Sales & Service, Communication, Sales, Problem Resolution

Discussion Card: Multicultural Sales
#20 ID:2111

Discussion Card: Multicultural Sales

Are you spending the time it takes to really understand what your customer wants/needs? These easy-to-use cards provide a simple model (S.E.L.L.I.N.G.) along with thought-provoking questions on better understanding multicultural sales opportunities. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Diversity, Equity, Inclusion & Respect Sales & Service, Diversity Dynamics, Inclusion & Equity, Respect

Win the S.A.L.E.™: Putting It All Together - Program Introduction
#21 ID:598

Win the S.A.L.E.™: Putting It All Together - Program Introduction

Program opening/sets the scene for Putting It All Together.

Video Introduction Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

S.A.L.E.™: Supporting the Sales Process - Program Conclusion
#22 ID:595

S.A.L.E.™: Supporting the Sales Process - Program Conclusion

Summary and conclusion of the Supporting the Sale program.

Video Summary Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

Win the S.A.L.E.™: Putting It All Together - Program Conclusion
#23 ID:599

Win the S.A.L.E.™: Putting It All Together - Program Conclusion

Summary/closing for the Putting It All Together program.

Video Summary Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

#24 ID:1753

Diversity 101™ Leveraging the Power of Inclusion, Equity & Respect

Update of Our Best-Selling DEI Program! An inclusive workplace doesn't need to be illusive! As organizations and customer bases become increasingly diverse, it is important for employees to be able to engage and work through differences in a positive manner that supports productivity, teamwork and customer satisfaction. This best-selling program addresses the “respect and inclusion” component of diversity – from the employee’s perspective. Topics include: unconscious (hidden) bias, cultural competence, diversity moments, gender & gender identity, rumors & gossip, joking and improper expressions.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Respect Diversity Dynamics, Communication, Inclusion & Equity, Respect, Onboarding, Unconscious / Hidden Bias, Workplace Civility

Documenting Discipline (How-To Book)
#25 ID:2456

Documenting Discipline (How-To Book)

Managers can protect themselves and their organization against legal action - if they get incidents properly documented. This best-selling resource provides steps to ensure solid, consistent documentation procedures throughout the entire organization. You will also learn how to correct performance problems with progressive discipline.

How-To Books Ethics & Compliance, Leadership Management, Leading, Problem Resolution

M.E.E.T.: Breaking New Ground.™ Respect and Inclusion in the Workplace
#26 ID:1181

M.E.E.T.: Breaking New Ground.™ Respect and Inclusion in the Workplace

Based on the best-selling M.E.E.T. on Common Ground™, this program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace. This powerful program uses highly relevant and realistic video scenarios involving common situations, such as inappropriate expressions and jokes, unconscious biases and gossip.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Respect Diversity Dynamics, Harassment Prevention, Professionalism, Inclusion & Equity, Respect, Onboarding, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Workplace Civility, Cultural Competency & Sensitivity

What is Diversity, Really?
#27 ID:142

What is Diversity, Really?

A very powerful and direct definition of diversity is in this best-selling video vignette/scenario.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Compliance, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect, Cultural Competency & Sensitivity

Johnny the Bagger® A True Story of Customer Service™
#28 ID:140

Johnny the Bagger® A True Story of Customer Service™

Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Communication, Motivation, Interpersonal Skills

Win the S.A.L.E.™: One Step at a Time - Program Introduction
#29 ID:600

Win the S.A.L.E.™: One Step at a Time - Program Introduction

Program opening/sets the stage for One Step at a Time.

Video Introduction Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability
#30 ID:2356

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability

Completely Updated! Discipline and termination are critical legal issues managers deal with regularly, though not always effectively. This new version of our best-selling program remedies that with plain-speak language and practical examples that show managers protocol and procedures to follow in order to stay out of court. In addition to preventing litigation, this information also helps an organization to maintain a quality workforce.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Compliance, Management, Professionalism