Search Video Library (30 Assets Found)

Results for Topic: Selling

Win the S.A.L.E.™: Putting It All Together - Program Introduction
#21 ID:598

Win the S.A.L.E.™: Putting It All Together - Program Introduction

Program opening/sets the scene for Putting It All Together.

Video Introduction Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

S.A.L.E.™: Supporting the Sales Process - Program Conclusion
#22 ID:595

S.A.L.E.™: Supporting the Sales Process - Program Conclusion

Summary and conclusion of the Supporting the Sale program.

Video Summary Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

Win the S.A.L.E.™: Putting It All Together - Program Conclusion
#23 ID:599

Win the S.A.L.E.™: Putting It All Together - Program Conclusion

Summary/closing for the Putting It All Together program.

Video Summary Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

#24 ID:1753

Diversity 101™ Leveraging the Power of Inclusion, Equity & Respect

Update of Our Best-Selling DEI Program! An inclusive workplace doesn't need to be illusive! As organizations and customer bases become increasingly diverse, it is important for employees to be able to engage and work through differences in a positive manner that supports productivity, teamwork and customer satisfaction. This best-selling program addresses the “respect and inclusion” component of diversity – from the employee’s perspective. Topics include: unconscious (hidden) bias, cultural competence, diversity moments, gender & gender identity, rumors & gossip, joking and improper expressions.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Respect Diversity Dynamics, Communication, Inclusion & Equity, Respect, Onboarding, Unconscious / Hidden Bias, Workplace Civility

Documenting Discipline (How-To Book)
#25 ID:2456

Documenting Discipline (How-To Book)

Managers can protect themselves and their organization against legal action - if they get incidents properly documented. This best-selling resource provides steps to ensure solid, consistent documentation procedures throughout the entire organization. You will also learn how to correct performance problems with progressive discipline.

How-To Books Ethics & Compliance, Leadership Management, Leading, Problem Resolution

M.E.E.T.: Breaking New Ground.™ Respect and Inclusion in the Workplace
#26 ID:1181

M.E.E.T.: Breaking New Ground.™ Respect and Inclusion in the Workplace

Based on the best-selling M.E.E.T. on Common Ground™, this program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace. This powerful program uses highly relevant and realistic video scenarios involving common situations, such as inappropriate expressions and jokes, unconscious biases and gossip.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Respect Diversity Dynamics, Harassment Prevention, Professionalism, Inclusion & Equity, Respect, Onboarding, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Workplace Civility, Cultural Competency & Sensitivity

What is Diversity, Really?
#27 ID:142

What is Diversity, Really?

A very powerful and direct definition of diversity is in this best-selling video vignette/scenario.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Compliance, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect, Cultural Competency & Sensitivity

Johnny the Bagger® A True Story of Customer Service™
#28 ID:140

Johnny the Bagger® A True Story of Customer Service™

Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Communication, Motivation, Interpersonal Skills

Win the S.A.L.E.™: One Step at a Time - Program Introduction
#29 ID:600

Win the S.A.L.E.™: One Step at a Time - Program Introduction

Program opening/sets the stage for One Step at a Time.

Video Introduction Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability
#30 ID:2356

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability

Completely Updated! Discipline and termination are critical legal issues managers deal with regularly, though not always effectively. This new version of our best-selling program remedies that with plain-speak language and practical examples that show managers protocol and procedures to follow in order to stay out of court. In addition to preventing litigation, this information also helps an organization to maintain a quality workforce.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Compliance, Management, Professionalism