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Results for Topic: Assessing Performance

Managing Essentials™ Lacks Necessary Job Skills

You’ve discovered an employee is not performing up to expectations due to lack of job skill. The employee insists that their work around is better. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

#1 ID:2658
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Assessing Performance, Problem Resolution Closed Captioned

Managing Essentials™ Perform Beyond Skill Level

You have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

#2 ID:2633
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading, Assessing Performance, Problem Resolution Closed Captioned
Let's T.A.L.K.™: Handling the Difficult Performance Appraisal

Let's T.A.L.K.™: Handling the Difficult Performance Appraisal

Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.

#3 ID:217
Topic: Assessing Performance Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Closed Captioned
After the Hire - Program Summary

After the Hire - Program Summary

No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

#4 ID:1884
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Leadership, Assessing Performance
Challenging & Giving Opportunities

Challenging & Giving Opportunities

No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

#5 ID:1882
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance
I'm Not Signing That

I'm Not Signing That

Handling a situation when an employee refuses to sign a performance appraisal

#6 ID:212
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Assessing Performance Closed Captioned
It's Not My Fault!

It's Not My Fault!

Handling a performance discussion when an employee believes the information leading to a rating is biased; helping an employee take responsibility for their performance.

#7 ID:213
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Assessing Performance Closed Captioned
Plan Regular Discussions

Plan Regular Discussions

When an employee has responded well to your corrective discussion, it doesn’t end there. Take time to hold regular performance discussions with all employees all the time. Conversations like these will save you time, improve productivity and increase employee morale.

#8 ID:1870
Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
Reward & Recognition

Reward & Recognition

Most of the time, employees find rewards and recognition more motivating than money. As a matter of fact, it has been found that an employee is more likely to leave an organization because he or she did not receive adequate recognition.

#9 ID:1881
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Retention Aid, Assessing Performance
Setting Expectations & Measurement

Setting Expectations & Measurement

To be satisfied with their jobs, employees want and need to have a clear idea of what is expected from them. Performance expectations can be an employee’s role in the organization, a specific result to be achieved or goals to accomplish.

#10 ID:1879
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Retention Aid, Assessing Performance
What Could Have I Done Differently?

What Could Have I Done Differently?

It's usually not just one thing... employees leave for all sorts of reason. But there are opportunities to retain the best employees... even in a competitive market.

#11 ID:1877
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance
After the Hire - Program Introduction

After the Hire - Program Introduction

Retaining valued employees is one of the major challenges facing organizations today and in the future. With a tight labor market and our competitive environment, retaining our good employees is one of the most important efforts we can make as managers. Not only must we find and hire great employees, we have to work hard to keep them.

#12 ID:1883
Topic: Management Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Office & General Other Topics: Leadership, Assessing Performance
SMART-START™ Performance Appraisal: What It's Really All About

SMART-START™ Performance Appraisal: What It's Really All About

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the importance of performance appraisals.

#13 ID:496
Topic: Assessing Performance Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership

Managing Essentials™ Employee Will Not Work Extra Hours

You have an employee who won’t stay after hours or come in early when it’s needed. The job position requires some flexibility of this kind. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

#14 ID:2664
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading, Assessing Performance, Problem Resolution Closed Captioned

Managing Essentials™ Needs Motivation

You have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This type of behavior could impact the entire team. This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

#15 ID:2637
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Coaching & Mentoring, Leading, Assessing Performance, Problem Resolution Closed Captioned
Once and For All: Resolving Performance Challenges

Once and For All: Resolving Performance Challenges

A straightforward, yet entertaining approach to delivering the message that dealing with employee performance challenges is rarely easy or quick. But not taking effective actions can be damaging and more time-consuming—not to mention the lost product

#16 ID:804
Topic: Communication Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General, Government Other Topics: Leadership, Assessing Performance, Problem Resolution Seat Time: 21 Minutes
A Last Chance Option/Termination

A Last Chance Option/Termination

You’ve clearly communicated expectations, delivered at least a couple of verbal warnings, and even a written warning. If the employee has not yet improved, the next action to take is a last chance option. This could be many things; including another written warning or suspension or time off with pay.

#17 ID:1874
Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Leadership, Assessing Performance, Problem Resolution
Documenting the Discussion/Actions

Documenting the Discussion/Actions

When dealing with a performance challenge from this point forward creating written notes regarding your conversations becomes critical.

#18 ID:1872
Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Leadership, Assessing Performance, Problem Resolution
Evaluating Performance Challenges

Evaluating Performance Challenges

When evaluating performance challenges, don’t assume anything! Do your homework and get the all the facts you can. Have personal knowledge of the performance issue. Don’t rely on allegations, rumors or information provided to you.

#19 ID:1867
Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
Making Time for Your Employees

Making Time for Your Employees

Every organization wants to keep its good employees. And employees who are productive, satisfied and valued in their jobs will generally stay put! How do you know if your employee is achieving those personal objectives? Again, take time. Time for getting his or her feedback.

#20 ID:1880
Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Retention Aid, Hiring & Recruiting, Assessing Performance