Search Video Library (30 Assets Found)

Results for Topic: Assessing Performance

  • Let's T.A.L.K.™: Handling the Difficult Performance Appraisal
    #1 ID:217

    Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.

    Off-The-Shelf Video Program (ILT) Leadership Assessing Performance, Communication, Professionalism

  • A Last Chance Option/Termination
    #2 ID:1874

    You’ve clearly communicated expectations, delivered at least a couple of verbal warnings, and even a written warning. If the employee has not yet improved, the next action to take is a last chance option. This could be many things; including another written warning or suspension or time off with pay.

    Video Vignettes Leadership, Personal Performance Communication, Assessing Performance, Leadership, Problem Resolution

  • After the Hire - Program Summary
    #3 ID:1884

    No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

    Video Vignettes Leadership Management, Assessing Performance, Leadership

  • Challenging & Giving Opportunities
    #4 ID:1882

    No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

    Video Vignettes Leadership Management, Assessing Performance, Leadership

  • Documenting the Discussion/Actions
    #5 ID:1872

    When dealing with a performance challenge from this point forward creating written notes regarding your conversations becomes critical.

    Video Vignettes Leadership, Personal Performance Communication, Assessing Performance, Leadership, Problem Resolution

  • Evaluating Performance Challenges
    #6 ID:1867

    When evaluating performance challenges, don’t assume anything! Do your homework and get the all the facts you can. Have personal knowledge of the performance issue. Don’t rely on allegations, rumors or information provided to you.

    Video Vignettes Leadership, Personal Performance Communication, Assessing Performance, Leadership, Problem Resolution

  • I'm Not Signing That
    #7 ID:212

    Handling a situation when an employee refuses to sign a performance appraisal

    Video Vignettes Leadership Management, Assessing Performance, Communication, Professionalism

  • It's Not My Fault!
    #8 ID:213

    Handling a performance discussion when an employee believes the information leading to a rating is biased; helping an employee take responsibility for their performance.

    Video Vignettes Leadership Management, Assessing Performance, Communication, Professionalism

  • Making Time for Your Employees
    #9 ID:1880

    Every organization wants to keep its good employees. And employees who are productive, satisfied and valued in their jobs will generally stay put! How do you know if your employee is achieving those personal objectives? Again, take time. Time for getting his or her feedback.

    Video Vignettes Leadership Management, Assessing Performance, Hiring & Recruiting, Leadership, Retention Aid

  • Plan Regular Discussions
    #10 ID:1870

    When an employee has responded well to your corrective discussion, it doesn’t end there. Take time to hold regular performance discussions with all employees all the time. Conversations like these will save you time, improve productivity and increase employee morale.

    Video Vignettes Leadership, Personal Performance Communication, Assessing Performance, Leadership, Problem Resolution

  • Reward & Recognition
    #11 ID:1881

    Most of the time, employees find rewards and recognition more motivating than money. As a matter of fact, it has been found that an employee is more likely to leave an organization because he or she did not receive adequate recognition.

    Video Vignettes Leadership Management, Assessing Performance, Leadership, Retention Aid

  • Setting Expectations & Measurement
    #12 ID:1879

    To be satisfied with their jobs, employees want and need to have a clear idea of what is expected from them. Performance expectations can be an employee’s role in the organization, a specific result to be achieved or goals to accomplish.

    Video Vignettes Leadership Management, Assessing Performance, Leadership, Retention Aid

  • She's Good, But She Could Be Better
    #13 ID:214

    Helping a top performer become even more effective and productive.

    Video Vignettes Leadership Management, Assessing Performance, Communication, Professionalism

  • Succeeding vs. Settling (Employee View Point)
    #14 ID:1878

    Keeping the best employees means you need to help them succeed! That takes effort and desire on your part. Desire to give feedback - both good and critical... and encouragement.

    Video Vignettes Leadership Management, Assessing Performance, Leadership, New Supervisor, Retention Aid

  • They're All Out to Get Me
    #15 ID:211

    Handling a performance discussion when an employee believes a rating is unfair or biased.

    Video Vignettes Leadership Management, Assessing Performance, Communication, Professionalism

  • Using a Corrective Discussion
    #16 ID:1868

    Typically, it's best to assume that an employee is not purposefully performing less than expected. He/she may simply need clarification of what’s expected, some additional guidance, or to understand the importance of following policy and meeting expectations. Generally, most performance challenges can be resolved during this second action, the corrective discussion.

    Video Vignettes Leadership, Personal Performance Communication, Assessing Performance, Leadership, Problem Resolution

  • What Could Have I Done Differently?
    #17 ID:1877

    It's usually not just one thing... employees leave for all sorts of reason. But there are opportunities to retain the best employees... even in a competitive market.

    Video Vignettes Leadership Management, Assessing Performance, Leadership

  • When They Just Don't Care
    #18 ID:215

    Helping an employee overcome a lackadaisical (or a 'just don't care') attitude.

    Video Vignettes Leadership Management, Assessing Performance, Communication, Professionalism

  • After the Hire - Program Introduction
    #19 ID:1883

    Retaining valued employees is one of the major challenges facing organizations today and in the future. With a tight labor market and our competitive environment, retaining our good employees is one of the most important efforts we can make as managers. Not only must we find and hire great employees, we have to work hard to keep them.

    Video Introduction Leadership Management, Assessing Performance, Leadership

  • Once and For All: Program Summary
    #20 ID:1876

    Once you’ve reached the last chance option with an employee, expectations and consequences have been clearly communicated. Now it’s time to draw a conclusion. Does the employee have the right skills and/or motivation?

    Video Summary Leadership, Personal Performance Communication, Assessing Performance, Leadership, Problem Resolution