Search Video Library for: Diversity Dynamics

Overcoming Diversity Fatigue: Key Causes and Strategies for Addressing It

Overcoming Diversity Fatigue: Key Causes and Strategies for Addressing It

This whitepaper explores key causes for diversity fatigue and it outlines steps that organizations can undertake to address the fatigue and to jump start their diversity programs with renewed energy and focus.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness
Structural Inequality: Applications of an Old Theory to New Organizational Challenges

Structural Inequality: Applications of an Old Theory to New Organizational Challenges

This perspective paper introduces the concept of Structural Inequality (SI). SI offers a new way of looking at organizational structures and systemic practices, which contribute to inequity and exclusion. SI can be a powerful intervention as diversity and inclusion becomes the driving force behind HR and EEO initiatives to create inclusive workplaces that are free from discrimination and other unlawful practices and responsive to all groups within the organization.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Inclusion / Equity / Belonging, Management, Respect / Respectfulness
Tips for Selecting an EEO and/or Diversity Trainer

Tips for Selecting an EEO and/or Diversity Trainer

An attorney's perspective on what to look for in an EEO/Diversity Trainer.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource
What is a Generation?

What is a Generation?

Article Summary: A “generation” is defined as a group of people born and living about the same time. Within each generation, its members share values, behaviors and work ethics that have been shaped by the economic, social and political climates in which they come of age.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Discussion Trigger, Generational Challenges, Inclusion / Equity / Belonging, Training Support
M.E.E.T. Foam Puzzles (10-pk)

M.E.E.T. Foam Puzzles (10-pk)

These foam puzzles make great gifts or training take aways for employees and managers who participate in diversity and respect training programs. Reinforce your diversity training!

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Tools & Take Aways
M.E.E.T. on Common Ground™ Key Tags (10-pack)

M.E.E.T. on Common Ground™ Key Tags (10-pack)

Just Added! A terrific way to reinforce the M.E.E.T. on Common Ground message and model. These new, laminated key tags feature the M.E.E.T. on Common Ground title on the front and the MEET model on the back.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Onboarding, Professionalism, Respect / Respectfulness
SMART-START™ Generations: Bridging the Gap

SMART-START™ Generations: Bridging the Gap

An emotion-provoking video that uses music, text and graphics to inspire a discussion about the generational differences we encounter every day.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Generational Challenges, Interpersonal Skills, Effective Leadership, Management
SMART-START™ Respect: It Just Takes a Little Respect

SMART-START™ Respect: It Just Takes a Little Respect

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about respect and inclusion in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Seat Time: 4 Minutes
SMART-START™ What Is Diversity?

SMART-START™ What Is Diversity?

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the many types of diversity we encounter every day.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Effective Leadership, Management, Professionalism

Diversity 201™ Equity and Inclusion in Action

SOLLAH EXCLUSIVE!

We all know the importance of diversity. In order to leverage your organization’s diversity, you must create an environment where all voices can be heard and valued. That’s the basis of equity and inclusion… and it’s everyone’s responsibility. Difficult diversity dynamics will happen… but you can make your workplace more caring, engaging, and respectful when you put equity and inclusion in action!

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Workplace Civility Closed Captioned

Being F.A.I.R.™ Understanding The Power of Cultural Competence

SOLLAH EXCLUSIVE!

An impactful diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the F.A.I.R.™ Approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned

Diversity 201™ - She’s Young… And a Girl!

Sometimes it’s not about one type of bias but more about the ways in which biases can overlap. Equity and inclusion are about encouraging and listening to ALL voices. When ideas are dismissed or discouraged, or when there are negative consequences for speaking up, we miss opportunities for innovation and problem solving.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Unconscious / Hidden Bias, Workplace Civility Closed Captioned

Diversity 201™ - More Than Meets the Eye

Personal style is just that – personal. Each of us has our own sense of fashion and identity that we express through our appearance. Each person is unique and it’s important that we don't let stereotypes keep us from getting to know the people that we work with. We need to respect and include others by looking beyond appearances… to see the person inside.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Closed Captioned

Diversity 201™ - Three Strikes

Each of us is a combination of many different aspects of our lives and we experience the world not just as one, but a blending of all of them. We must recognize that there are many facets of who we are: race, economic class, gender, even sexual orientation. These can impact how someone may experience workplace discrimination.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Closed Captioned
Discussion Card: Leverage the Power of Inclusion

Discussion Card: Leverage the Power of Inclusion

SOLLAH EXCLUSIVE!

Diversity just is... but inclusion is the glue that binds a productive and innovative workplace. These easy-to-use cards provide thought-provoking statements on effective ways to enhance and leverage the power of inclusion. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Respect / Respectfulness

Everyday Diversity™ Recruiting, Hiring & Retaining Diverse Talent

Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. How can we get past potential bias and get the right talent in the door? And how do we keep them? This fast and fun new series answers common questions and provides real world tips on finding and keeping diverse talent.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Hiring & Recruiting, Learning Reinforcement, Respect / Respectfulness, Retention Aid, Unconscious / Hidden Bias Closed Captioned

Diversity 101™ Leveraging the Power of Inclusion, Equity & Respect

Our Best-Selling DEIB Program! An inclusive workplace doesn't need to be elusive! As organizations and customer bases become increasingly diverse, it is important for employees to be able to engage and work through differences in a positive manner that supports productivity, teamwork and customer satisfaction. This best-selling program addresses the “respect and inclusion” component of diversity – from the employee’s perspective. Topics include: unconscious (hidden) bias, cultural competence, diversity moments, gender & gender identity, rumors & gossip, joking and improper expressions.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Onboarding, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility Closed Captioned

A Hole in One… (from The Future of Work™)

Technology is definitely a factor in a lot of situations and generational misunderstandings. Many in today’s workforce grew up with technology. For them, information has always been a click away. Different ways of working can sometimes cause confusion and keep us from connecting or being effective. Sometimes we need to explore our differences and develop ways to work together more effectively. The M.E.E.T.® model can help us learn from each other in mutually beneficial ways.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Unconscious / Hidden Bias Closed Captioned

What Did I Say? (from The Future of Work™)

During a team meeting, you had an employee or staff member who uses a disrespectful word without realizing it. What do you do? Shaming and blaming can get in the way of our learning... and our relationships. That means we need to know how to recognize, respond, and recover when something we say, hear or observe is offensive or has a harmful impact on others. That’s what inclusion in action means… taking intentional actions to stay connected and support belonging.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Generational Challenges, Inclusion / Equity / Belonging, Effective Leadership, Professionalism Closed Captioned
Meet Kim Foo...

Meet Kim Foo...

SOLLAH EXCLUSIVE!

Sometimes we don’t realize that our comments or jokes are a form of ridicule and disrespect when they play off stereotypes. These kinds of jokes often offend people in the workplace or make them feel excluded. Managers need to help employees see the impact of their behavior on working relationships (and the workplace in general).

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness, Workplace Civility Closed Captioned
This is My Wife, Kelly...

This is My Wife, Kelly...

SOLLAH EXCLUSIVE!

You have an employee who tells you they can't believe a coworker is a lesbian. They also tell you that they can no longer work with that employee. As a manager, what do you do? Ideally, organizational policies will give you some guidance on how to address sexual orientation questions and issues - from a compliance standpoint. But beyond that, there are team morale and productivity issues that need to be addressed when and if this type of situation arises.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Closed Captioned

Working on Diverse Teams (Pocket Guide)

We've taken ten of our best-selling discussion cards and created a pack of powerful, poignant and easy-to-use triggers for getting diversity, equity and inclusion conversations started! Each of the ten cards provides a simple model along with thought-provoking questions on various topics that will drive team cohesiveness. These cards are great for a quick training reminder, reinforcement, performance management or as a conversation generator.

Topic: Teamwork Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness

Implicit (Hidden) Bias Infographic

Addressing implicit bias takes time and considerable effort. It’s about making a more conscious choice about how you show up in the world. It’s about getting comfortable with being…well, uncomfortable. And it is vital to creating a sustainable shift in the workplace, to improve effectiveness, innovation and profitability. Need a simple, visual way to understand and trigger discussions around implicit bias? This is just the tool for you!

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging

M.E.E.T. on Common Ground™ - Speaking Up for Respect in the Workplace

Promote personal responsibility for creating respectful work environments. This program approaches sensitive issues without shame, blame or negative stereotyping and will show your employees where respect for differences makes common sense. Put into practice, this program can help improve the communication and relationships in your workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Cultural Competency & Sensitivity, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Onboarding, Professionalism, Respect / Respectfulness, Workplace Civility Closed Captioned

Unconscious Bias Is...™

Because much of our learning takes place at an unconscious level, we are not aware of the fact that it exists, hence the term “unconscious” bias. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed we can better resolve problems and promote more effective working relationships.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging

Generations: M.E.E.T. for Respect in the Workplace™ (For Employees)

With workers from multiple (up to 5) generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively working in and managing a multi-age workforce.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Micro-Inequities/Micro-Aggressions, Onboarding, Professionalism, Unconscious / Hidden Bias Closed Captioned

Another Look: Defining Respect in Healthcare™

Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned

We Need to M.E.E.T.™: Managing for Respect in the Workplace

Creating and maintaining a respectful work environment begins with managers. Success depends on their ability to recognize, respond to and resolve issues between employees. The focus is on the legal and organizational responsibilities managers have in establishing a respectful and inclusive working environment.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Closed Captioned

Five Completely Sane People

It's sometimes tough bringing a group of diverse and free-thinking individuals together on a team - and expect them to immediately gel. This video demonstrates the work needed to get the best from a multi-generational team. Includes varying views of appropriate business etiquette.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness, Teamwork Closed Captioned

How to Better Understand Generation Y!

This short animated video is a fun way to understand the newest generation in the workplace - Generation Y (also known as the Millennials).

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Generational Challenges, Interpersonal Skills, Management, Onboarding, Professionalism, Respect / Respectfulness
I'll Let That Slide

I'll Let That Slide

In the workplace, we need to be sensitive to how stereotypes can creep into our conversations and influence our actions. We also have a responsibility to speak up when we observe the kinds of statements in this scenario because, while often unintentional, they can easily lead to misunderstandings and reinforced stereotypes. Helping one another is an important part of creating and maintaining a respectful work environment.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Coaching & Mentoring, Inclusion / Equity / Belonging, Effective Leadership, Racial Equity, Respect / Respectfulness Closed Captioned

Out With the Old, In With the New!

This is a terrific and poignant scenario showing the technology gap between generations.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Closed Captioned

Global Diversity: Experience an Open World

International business requires agile thinkers, trained to overcome cultural obstacles that can cost companies millions of dollars. Global Diversity: Experience an Open World is a great way to introduce the concept of putting smart global communication skills into action.

Topic: Communication Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Professionalism

Respect Is...™

Being respectful towards others is something we all need...and deserve. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a respectful workplace.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Workplace Civility

Unconscious Bias Is...™ (Manager Version)

Much of our learning takes place at an unconscious level - hence the term “unconscious” or "hidden" bias. Managing others to be self-aware and willing to engage fellow employees, customers and vendors when bias is unintentionally implied or expressed is key to better resolving problems and promoting more effective working relationships.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management
Create A Blueprint - A Quick Conversation

Create A Blueprint - A Quick Conversation

When constructing a skyscraper, it is of the utmost importance to have properly designed and vetted blueprints. These blueprints serve as the authoritative guide to the thousands of decisions that must be made in order to construct a working, unified building. Much like the construction of a skyscraper, the task of starting a new diversity initiative requires a carefully drawn up blueprint, or diversity strategy, that provides the ultimate vision for the company.

Topic: Discussion Trigger Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Diversity Dynamics, Inclusion / Equity / Belonging

Discussion Card: Creating a Civil Workplace

Being civil means interacting and responding courteously and respectfully. These easy-to-use cards provide a simple model (C.I.V.I.L.) along with thought-provoking questions on being polite towards others. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Workplace Civility Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness

Discussion Card: Inclusive Workplaces

These easy-to-use cards provide a simple model (I.N.C.L.U.D.E.) along with thought-provoking questions on creating inclusiveness in the workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Inclusion / Equity / Belonging Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Management, Professionalism, Respect / Respectfulness, Team Builder or Retention Aid, Training Support

Discussion Card: Micro-Affirmations

These easy-to-use cards provide a simple model (I.N.V.O.L.V.E.) along with thought-provoking questions on small actions that include people. These cards are great for a quick training reminder or conversation starter.

Topic: Inclusion / Equity / Belonging Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Management, Team Builder, Training Support
TrainingBytes® Diversity Basics

TrainingBytes® Diversity Basics

Need a quick primer on the power and impact of workplace diversity? This short video provides a great overview of the basics of diversity and cultural competence. Diversity just shows up. It walks in your door through the hiring process… who's out there in the applicant pool… that's what’s available for you to hire. Whether your a manager, supervisor, team leader or even executive, this quick diversity resource provides key insight into the power of diversity!

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Unconscious / Hidden Bias Closed Captioned
E•Z START™ Developing Cultural Competence

E•Z START™ Developing Cultural Competence

Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base - and use this understanding to communicate more effectively and to make better decisions. This E•Z START™ is geared towards all employees within your organization. Total Discussion Time: 30-60 Minutes

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: E∙Z START™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging Closed Captioned
E•Z START™ Tackling Unconscious Bias

E•Z START™ Tackling Unconscious Bias

Addressing unconscious/hidden bias takes time and considerable effort. It’s about making a more conscious choice about how you show up in the world. It’s about getting comfortable with being… well, uncomfortable. This E•Z START™ is geared towards all employees within your organization (executives, managers, supervisors, front-line employees, staff, etc.) promoting healthy conversations around our biases – and how they impact others. Total Discussion Time: 30-60 Minutes

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: E∙Z START™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging Closed Captioned
Come On Now... I’m Not Racist!

Come On Now... I’m Not Racist!

Sometimes people don’t recognize when and how racial bias is expressed in our society and in day-to-day interactions. Most of us have seen or experienced racial bias in the form of microaggressions, which are subtle, sometimes indirect, and often unintentional behaviors that communicate hostile, derogatory or negative racial messages or assumptions. Although these things may not be intended as racist, they can come across that way.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Racial Equity, Unconscious / Hidden Bias Closed Captioned
Go Back to Where I Came From!

Go Back to Where I Came From!

When employees are subjected to slurs and other negative behaviors based on legally protected status—like race, national origin, religion, age, disability and gender among others—the organization has an obligation to prevent and protect their employees from these types of behaviors, including behaviors on the part of non-employees, such as customers.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Racial Equity Closed Captioned
Being F.A.I.R.™ What is Cultural Competency?

Being F.A.I.R.™ What is Cultural Competency?

Diversity is a fact of life in our organizations. So, the question is, "how can we use our awareness of diversity to be more effective?" Being culturally competent means having the ability to recognize and respond to our similarities and differences; and make better decisions based on that understanding.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
Being F.A.I.R.™ What is Diversity, Really?

Being F.A.I.R.™ What is Diversity, Really?

As well know well, diversity is all about relationships. The similarities and differences that exist among employees, customers, and suppliers are what create diversity in the workplace. When we talk about diversity, one of the most important things to understand is that it's about culture. Culture is a way of living, thinking, doing being and believing. It has to do with things like dress, customs, language, and beliefs.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
Being F.A.I.R.™ Program Summary

Being F.A.I.R.™ Program Summary

The point of understanding the impact of diversity and being culturally competent by using the F.A.I.R.™ approach isn't just to ensure we'll all be nice to each other. Our organizations are in business to accomplish a task. And that takes the cooperation of employees and customers.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
Everyday Diversity™ The Assertive Salesperson

Everyday Diversity™ The Assertive Salesperson

When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending on the gender of the other person. As we think about how to put awareness into action, we must watch the words we use to describe others and strive to be fair and equitable in our descriptions.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness Closed Captioned
Everyday Diversity™ Difficult Name

Everyday Diversity™ Difficult Name

We all know the dangers that come from making assumptions based on one aspect of a person - such as their name. People want to be seen as whole people and our name is just one part of who we are. This kind of bias can be very subtle and we may not even realize that it is being done. So, as we think about putting this into action, let’s support all of employees in the appropriate pronunciation of their names and to watching any biases that start from someone’s name.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness Closed Captioned
Everyday Diversity™ His Husband

Everyday Diversity™ His Husband

There are still many stereotypes and prejudices about LGBTQ+ people - and this can often make it hard to come to work depending upon the attitudes and behaviors of co-workers. While we may not agree with every aspect of all of our co-workers, what we can agree on is that people need to be treated with respect and dignity.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness Closed Captioned
Everyday Diversity™ I Can Hear You!

Everyday Diversity™ I Can Hear You!

People with disabilities live normal happy lives and most of the time are very independent and self-sufficient. Don’t offend someone by assuming that they cannot do something or that they have to have your help, but be willing to offer if it is desired.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness Closed Captioned
Everyday Diversity™ Mary the Dinosaur

Everyday Diversity™ Mary the Dinosaur

We can make assumptions about people based on their age – younger people will be great with technology for example or anyone over the age of 25 will have a harder time adjusting to the software changes. But, assumptions like this can have a real-life impact on our work teams.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness Closed Captioned
Everyday Diversity™ More Than Meets the Eye

Everyday Diversity™ More Than Meets the Eye

How we present ourselves to the world is part of our personal choices. Some people prefer a laid back styles, some prefer a buttoned up conservative look. So long as people are within the dress code, what people are wearing is personal.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging Closed Captioned
Everyday Diversity™ Taking Our Jobs!

Everyday Diversity™ Taking Our Jobs!

Caring for ourselves and our families is something that everyone in the world worries about. And, immigrants are no exception of the rule. Often immigrants are willing to take jobs that other people find too hard or that they are willing to take because they have other opportunities. Other immigrants provide highly sought after skills and degrees that help companies to be successful. Helping immigrants to be successful at work helps everyone be a great part of a work team.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Racial Equity, Respect / Respectfulness Closed Captioned
Everyday Diversity™ They Went to School...Where?

Everyday Diversity™ They Went to School...Where?

Bias and stereotypes can impact us in many ways... including assuming that just because someone didn’t go to prestigious university - they won’t be a great employee. So, when we are reviewing resumes for new hires, it is important to not let those biases keep us from seriously considering candidates for reasons like the school they attended.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
Everyday Diversity™ What Does a Girl Know?

Everyday Diversity™ What Does a Girl Know?

Sometimes a department or field is dominated by one gender and it can be hard for people who aren’t that gender to be successful in that field - due to ingrained perceptions or long-standing stereotypes. Think male nurses... or female software developers.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness Closed Captioned
Inclusion Is...™

Inclusion Is...™

Creating an inclusive work environment that values diversity helps us achieve our organization’s goals – both cultural and financial. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of embracing inclusion.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Learning Reinforcement, Respect / Respectfulness
Making A World of Difference in the Workplace™

Making A World of Difference in the Workplace™

It's a given... the workplace is going to be more diverse. So your employees, managers and executive team need to know it’s important that they use cultural competency skills to interact and communicate respectfully. The bottom line: By better understanding others, YOU can make a world of difference in your organization.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Workplace Civility Closed Captioned
Discussion Card: Creating a Respectful & Inclusive Workplace

Discussion Card: Creating a Respectful & Inclusive Workplace

These easy-to-use cards provide a simple model (M.E.E.T.) along with thought-provoking questions to create a respectful flow of communication - helping everyone recognize, respond to, and resolve difficult interactions involving diversity and inclusion dynamics. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Learning Reinforcement, Problem Resolution, Respect / Respectfulness
Group or Individual: Which Motivates You?

Group or Individual: Which Motivates You?

How cultures from around the world look at motivation differently.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility Closed Captioned
Direct or Indirect: What's Your Route?

Direct or Indirect: What's Your Route?

How communication styles differ within cultures and impact decision making and working relationships.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility Closed Captioned
Once Upon a Leader™

Once Upon a Leader™

Offering a refreshing break from the typical and more formal examinations of leadership, Once Upon a Leader shares a whimsical, yet powerful message on the practices of effective leaders. Through the animation and discussion of popular tales, familiar characters will lead participants on a journey to discover the value of four leadership practices.

Topic: Effective Leadership Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Diversity Dynamics, Ethics & Integrity, Interpersonal Skills, Management, Motivation, Professionalism Closed Captioned
M.E.E.T. Zero Tolerance: Enforcing Zero Tolerance with Fairness and Respect

M.E.E.T. Zero Tolerance: Enforcing Zero Tolerance with Fairness and Respect

Enforcing a zero tolerance policy can put managers and supervisors in a tough position. With no gray areas, second chances or margins for error, they must handle each situation properly to avoid legal repercussions for themselves and their organizations. This program adapts the M.E.E.T. approach to help managers and supervisors deal with zero tolerance situations respectfully, legally and consistently.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned
Managing Generations: M.E.E.T. for Respect in the Workplace™

Managing Generations: M.E.E.T. for Respect in the Workplace™

Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multigenerational workforce. Managers gain insights, strategies and skills that help minimize generational conflict, strengthen collaboration and improve teamwork for better results.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Micro-Inequities/Micro-Aggressions, Professionalism, Unconscious / Hidden Bias Closed Captioned
Mix Diverse Personalities (Team Spark Video)

Mix Diverse Personalities (Team Spark Video)

Creating a team comprised of diverse individuals may require a more careful balancing of components, but in the end provides the opportunity for brilliant results when done with careful thought and respect.

Topic: Teamwork Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Team Builder
Eid-Ul-Fitr

Eid-Ul-Fitr

The concept of inclusiveness within a diversity context; an example of why it's important to consider non-mainstream religion and the impacts our actions have on maintaining an inclusive workplace.

Topic: Diversity Dynamics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness Closed Captioned
Everyday Diversity™ An Introduction to Diversity Recruiting & Hiring

Everyday Diversity™ An Introduction to Diversity Recruiting & Hiring

Are you curious how diversity can help your team be more innovative and impact your culture? To begin, we need to know that diversity is a term that doesn’t apply to just a few things … like race and gender… diversity also encompasses people from different cultures or regions of the country. Or, it could be people of different ages or educational backgrounds.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness, Retention Aid, Unconscious / Hidden Bias Closed Captioned
Everyday Diversity™ Selecting Diverse Candidates

Everyday Diversity™ Selecting Diverse Candidates

How important is it to select diverse candidates? Conventional wisdom says that having team members who are all alike… makes working together easier… and that may be true. But, when it comes to creative and innovative ideas, a diverse team gets better results.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness, Retention Aid, Unconscious / Hidden Bias Closed Captioned
Hierarchy or Equality: Do you know where you stand?

Hierarchy or Equality: Do you know where you stand?

How respect is defined differently in varying cultures around the world.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility Closed Captioned
High Risk or Low Risk: What's your comfort level?

High Risk or Low Risk: What's your comfort level?

How uncertainty and ambiguity impacts work decisions and team relationships.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility Closed Captioned
I Can't Do Anything Right

I Can't Do Anything Right

Accommodating religious differences in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Closed Captioned
M.E.E.T.: Breaking New Ground™ We Have a Way of Doing Things

M.E.E.T.: Breaking New Ground™ We Have a Way of Doing Things

Recognizing that diversity and inclusion go beyond race, gender, ethnicity, etc. They can and often do involve differences in organizational culture, including work styles and schedules, geographic and time-zone differences, occupations, and working on virtual teams.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias Closed Captioned
Straight TALK™ - A Spotlight on Generations in the Workplace

Straight TALK™ - A Spotlight on Generations in the Workplace

Misunderstanding. Frustration. Conflict. All of these words describe the feelings of employees and team members in a workplace that now employs four generations. This new Straight TALK™ series focuses on the definition and common issues around our multi-generational workforce. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Generational Challenges, Interpersonal Skills, Effective Leadership, Micro-Inequities/Micro-Aggressions, Onboarding, Professionalism, Unconscious / Hidden Bias
Take Another Look

Take Another Look

Do we consider what impact the judgments we make have on morale, relationships, even careers of others? This video is a powerful tool for understanding the impact of hidden biases and stereotypes.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness, Sales & Service Closed Captioned
Task or Relationship: Which Comes First?

Task or Relationship: Which Comes First?

Learn how people from different cultures work together... productively.

Topic: Communication Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility Closed Captioned
Those People

Those People

Being frustrated from time to time with a coworker is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, that’s unprofessional. It's disrespectful. And, it may often be prohibited by policy.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Closed Captioned
Why Don't They Just Speak English?

Why Don't They Just Speak English?

Understanding how “diversity moments” can be created by cross-cultural miscommunication and misunderstandings.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias Closed Captioned
Bridging The Generation Gap Is...™

Bridging The Generation Gap Is...™

For the first time, we have four generations in the workplace! This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the generation gap within the workplace.

Topic: Generational Challenges Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Learning Reinforcement, Professionalism, Respect / Respectfulness
Cultural Competency Is...™

Cultural Competency Is...™

Cultural Competency is having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the workplace.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness
Cultural Competency Is…™ (Healthcare)

Cultural Competency Is…™ (Healthcare)

Having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding are the baseline benefits of cultural competency. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the healthcare environment.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness
Bias Crossword Puzzle

Bias Crossword Puzzle

A fun activity to quickly introduce and work through key diversity terms regularly associated with bias.

Topic: Micro-Inequities/Micro-Aggressions Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias
Bias Quotes - Mix and Match Activity

Bias Quotes - Mix and Match Activity

This activity is designed to help participants re-think their assumptions about others based on what they see (or read). Participants review quotes attributed to famous people on topics that are not how people often think about them.

Topic: Change Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias
Building Cultural Competency Action Plan

Building Cultural Competency Action Plan

Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base, and use this understanding to communicate more effectively and to make better decisions. Your commitment to building cultural competency begins with a plan!

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Personal Improvement, Retention Aid, Training Support
Cultural Competence Crossword Puzzle

Cultural Competence Crossword Puzzle

A fun way to present and learn key cultural competency terms and definitions.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness, Retention Aid, Training Support
Developing Cultural Competence

Developing Cultural Competence

Article Summary: The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop cultural competence.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Interpersonal Skills, Learning Reinforcement, Professionalism, Respect / Respectfulness, Retention Aid, Training Support
Generations - Tips for Success

Generations - Tips for Success

Looking for easy-to-use tips for working with various generations in your workplace? Then this is the tool for you. With simple dos and don'ts - this training tool gives you plenty of information for your next training session.

Topic: Generational Challenges Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Discussion Trigger, Diversity Dynamics, Respect / Respectfulness, Team Builder, Team Builder or Retention Aid
Overcoming Bias Activity

Overcoming Bias Activity

This activity is designed to spark a discussion about how different people have overcome bias. The real-life examples in the activity focus on different aspects of bias; they can be used individually or collectively as one activity.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Team Builder
Summary of M.E.E.T.™ in Action

Summary of M.E.E.T.™ in Action

Handout - We need to be aware of generational differences and ways to work successfully in a multi-generational workplace. The M.E.E.T.™ model helps us communicate effectively and build a respect-filled workplace where people of all generations can do their best work.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Discussion Trigger, Diversity Dynamics, Generational Challenges, Retention Aid, Training Support
The Cultural Competence Matrix

The Cultural Competence Matrix

The Cultural Competence Matrix shows the stages we move through in developing cultural competence.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Learning Reinforcement, Retention Aid, Training Support
Ultimatum Game: Understanding Fairness & Inclusion

Ultimatum Game: Understanding Fairness & Inclusion

The first ultimatum game was developed as a stylized representation of negotiation, by Güth, Schmittberger, and Schwarze in 1982. It has since become a popular economic experiment. It has been adapted in this activity to illustrate the role fairness plays in influencing our reactions and decisions.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Team Builder or Retention Aid, Training Support
Discussion Card - Multigenerational Teams

Discussion Card - Multigenerational Teams

This fun, information-packed card provides a working across generations model (A.G.E.S. @ W.O.R.K.) and questions to address common generational-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Generational Challenges Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Team Builder or Retention Aid, Training Support
Discussion Card: Being an Ally

Discussion Card: Being an Ally

These easy-to-use cards provide a simple model (A.L.L.I.E.S.) along with thought-provoking questions on the power of being an ally in the workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Active Bystander / Ally, Culture Commitment, Discussion Trigger, Diversity Dynamics, Gender Identity, Effective Leadership, Learning Reinforcement, Management, Team Builder, Training Support
Discussion Card: Cultural Competency in Healthcare

Discussion Card: Cultural Competency in Healthcare

These easy-to-use cards provide a cultural competency awareness model (F.R.E.D.) and questions to address common diversity, inclusion and respect issues in the health care environment. These cards are great for a quick training reminder or conversation starter.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Government Other Topics: Culture Commitment, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Training Support, Workplace Civility
Discussion Card: Diversity in Hiring

Discussion Card: Diversity in Hiring

When hiring employees, it's important to think about what happens after the hire - even during the hiring process. These easy-to-use cards provide a simple model (H.I.R.I.N.G.) along with thought-provoking questions on supporting each employee before/after the hire. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Hiring & Recruiting, Effective (& Legal) Interviewing, Effective Leadership, Learning Reinforcement, Management, Onboarding
Discussion Card: Diversity Recruiting

Discussion Card: Diversity Recruiting

Introduce managers' responsibilities related to recruiting and hiring practices. These easy-to-use cards provide a simple model (R.E.C.R.U.I.T.) along with thought-provoking questions on effectively recruiting with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Hiring & Recruiting, Effective (& Legal) Interviewing, Effective Leadership, Learning Reinforcement, Management
Discussion Card: Managing Diverse Teams

Discussion Card: Managing Diverse Teams

These colorful, easy-to-use cards provide a leadership model (M.A.N.A.G.E.) and questions to address common team issues. These cards are great for a quick training reminder or conversation starter.

Topic: Management Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Team Builder, Team Builder or Retention Aid, Training Support
Discussion Card: Multicultural Customer Service

Discussion Card: Multicultural Customer Service

Are assumptions about a customer based on language, accent and culture impacting communication and customer service? These easy-to-use cards provide a simple model (C.U.S.T.O.M.E.R.) along with thought-provoking questions on serving multicultural customers. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Customer Service Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness
Discussion Card: Multicultural Sales

Discussion Card: Multicultural Sales

Are you spending the time it takes to really understand what your customer wants/needs? These easy-to-use cards provide a simple model (S.E.L.L.I.N.G.) along with thought-provoking questions on better understanding multicultural sales opportunities. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Sales & Service Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness
Discussion Card: Partnering with Community Organizations

Discussion Card: Partnering with Community Organizations

Finding diverse talent is key to positive growth - and using as many recruiting resources as possible - is key. These easy-to-use cards provide a simple model (L.O.C.A.L.) along with thought-provoking questions on working with community organizations to recruit and hire with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Management
Discussion Card: Recruiting Diverse Talent In-House

Discussion Card: Recruiting Diverse Talent In-House

Finding diverse talent might be as easy as looking within... within your organization. These easy-to-use cards provide a simple model (I.N.H.O.U.S.E.) along with thought-provoking questions on finding and developing diverse talent within your own organization. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Management