Search Video Library for: Professionalism
Group or Individual: Which Motivates You?
How cultures from around the world look at motivation differently.
Direct or Indirect: What's Your Route?
How communication styles differ within cultures and impact decision making and working relationships.
Clarify (from Ready. Set. CHANGE!™)
The importance of clarifying how a change impacts everyone differently.
Communicate About Change (Dramatic)
How to ask for information to help feel comfortable with a change; dealing with a dress code change.
Workplace Bullying via Social Media/Email
An employee shares her story about co-worker bullying by teasing her about her weight.
Workplace Bullying Example in Healthcare Setting
Female shares her story about the head nurse bullying the newer nurse.
Accentuate the Positive
How encouraging and reinforcing positive behavior will improve performance and build positive relationships.
All for One and One for All
Conflict at work? Really? Here's an example of work team conflict: two teams working through differences to make progress toward a common goal.
Brainstorming (from Fearless Facilitation! How to Lead Effective Meetings™)
Managing the brainstorming process during a meeting.
Build Trust
Building positive relationships by building trust.
Cell Phones, Tablets, Etc. (from Fearless Facilitation! How to Lead Effective Training™)
Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.
Challenging a Learning Point (from Fearless Facilitation! How to Lead Effective Training™)
Handling an objection to a key content point during a training session.
Commit to Change (Dramatic)
Dealing with the changes related to relocation; the importance of making a commitment to change.
Dealing with Sensitive Comments (from Fearless Facilitation! How to Lead Effective Training™)
Responding to disparaging remarks during a training session
Did You Read That Story in the Paper?
Reacting to a disturbing performance review with veiled threats
Handling an Off-Topic Conversation (from Fearless Facilitation! How to Lead Effective Meetings™)
Dealing with an off-topic conversation during a meeting
Hierarchy or Equality: Do you know where you stand?
How respect is defined differently in varying cultures around the world.
High Risk or Low Risk: What's your comfort level?
How uncertainty and ambiguity impacts work decisions and team relationships.
If I'm History, So Is He!
Making open threats against a manager.
Legal Briefs™ Workplace Privacy: Managing Expectations of Privacy
Managing employees' expectations of privacy in the workplace.