Search Video Library for: Professionalism
The Road Trip
Sharing inappropriate art and pictures in the workplace.
The Water Boy
When the harassed becomes the harasser.
Use Generalities as an Opportunity to Ask for a Specific Example
How would you probe when the interviewee gives general responses to your questions? Consider Probes For A Specific Example: "Tell me what you did when you helped a specific person get organized?" "Describe what you did to make one meeting really effective for getting organized?" "Give me an example of a time when a good worker’s complaint helped you improve organization?" "When did you use the computer system to improve organization?"
We Need to M.E.E.T. Program Summary
Review of the M.E.E.T. communication model and how to find common ground.
Why More Harassment Training?
Subject matter expert provides overview of harassment & discrimination and why training is needed and relevant today.
You Should See Her Qualifications
When gender stereotypes impact trust and working relationships
Get the Whole Picture™ - Introduction
Introduction to advanced behavior-based interviewing techniques
Whale Done! - Program Introduction with Ken Blanchard
Ken Blanchard introduces the Whale Done! approach to building trust and positive relationships.
Harassment & Discrimination: The Bottom Line
Harassment and discrimination is still not just about sex anymore. And you know what... It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.
Johnny the Bagger® - Final Thought
How to provide service from the heart
Retaliation - An Overview for Employees
Retaliation in the workplace is wrong. And illegal. This quick video provides salient facts that help reinforce the business case for preventing retaliation.
Whale Done! - Program Summary (Building Relationships)
Review of Whale Done! approach; building relationships to get positive results.
What You Need to Know - Five Actions for Staying Out of Court
Reviews the responsibilities and actions managers need to know in regards to The American Disabilities Act
WorkSmarts - Program Summary
A good review of the strategies for working smart.
Case Study: AWOL Paul (a manager)
When privacy and productivity clash.
Shared Resources
When a colleague monopolizes shared resources
The Business Trip
Ethical use of an expense account
The High Performer
Coaching high-performers who have trouble getting along with their co-workers
Legal Briefs™ Workplace Violence: Keeping Your Workplace Safe
No organization wants its name on the front page when the headline involves workplace violence. This program explores preventive measures and examines the legal obligations of managers and their organizations. Topics include hiring policies, appropriate responses to angry outbursts, dealing with employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™
This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.