Search Video Library for: Management
Legal Briefs™ Recruiting and Hiring: Conducting Legal Reference Checks
Conducting legal reference and background checks.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism
Legal Briefs™ Recruiting and Hiring: Describing the Job
The importance of using job-specific language and not exaggerating the benefits of a job during the recruiting and interviewing process
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism
Legal Briefs™ Recruiting and Hiring: Promoting Diversity Legally
Dealing with members of a federally-protected status group during the recruiting and interviewing process.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism
Legal Briefs™ Recruiting and Hiring: Protected Classifications
The importance of avoiding reverse discrimination in the recruiting and hiring process.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism
Legal Briefs™ Workplace Privacy: Obtaining Employee Consent
How to be sensitive to an employee's expectation of privacy; the obligation of a manager to inform employees about re-entry
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism
Legal Briefs™ Workplace Privacy: Privacy in Cyberspace
The internet and social media have created new areas of concern for managers. You might wonder, how can privacy law even be an issue for something that is so public? Well, the answer is, there are at least two kinds of privacy. One is where we have to keep confidential information… confidential. But the other is where an employer is not allowed to consider an employee’s private life, even if that life is very public.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism
Legal Briefs™ Workplace Privacy: Protecting Confidentiality of Employee Records
You have a responsibility to safeguard employee records by ensuring that confidential information is kept in appropriate confidential files, preferably in a locked cabinet or office. Neglecting to take action to correct filing problems could open your organization up to a lawsuit.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism
Probe Based on Non-Verbal Cues (Interviewing Tip)
Learn how to listen for words or phrases... clues... that will lead you to probe for the information you need. Or, an expression or gesture during an answer can suggest discomfort or conviction. Here you might probe based on non-verbals.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe for a Current Work Example #1 (Interviewing Tip)
Explanation of the probing strategy of probing for a current work example
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe for a Current Work Example #2 (Interviewing Tip)
Example of interview question and candidate response to prompt probing question. Interviewee is asked about a time when they followed procedures when it wasn't convenient to do so.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe for a Current Work Example #3 (Interviewing Tip)
Interviewee is asked to describe when they were especially successful in managing several important priorities? Example of interview question and candidate response to prompt probing question.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe for Actions Taken (Interviewing Tip)
Example of interview question and candidate response to prompt probing question. Interviewee is asked to describe a time when they did a market research that was a meaningful influence on product sales.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe for Causes (Interviewing Tip)
Another follow-up strategy involves Clarifying Actions And Outcomes. Sometimes a candidate's answer will refer to what "we" did or what the "team" accomplished. With these types of responses probe for the specific actions taken by the candidate. You'll also hear answers with outcomes that were caused by the economy, a new product, or a financial commitment. You can then ask a follow-up probe to identify the specific causes of the outcomes.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe Into Verbal Cues (Interviewing Tip)
Interviewee is asked to describe a recent programming challenge, which required they to be particularly systematic in developing a solution. Example of interview question and candidate response to prompt probing question.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Repeat the Question (Interviewing Tips)
Example of interview question and candidate response to prompt probing question. Interviewee is asked about a time when they had to deal with a difficult customer.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Seek Contrary Evidence (Interviewing Tip)
Explanation of the probing strategy of seeking contrary evidence.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Use Generalities as an Opportunity to Ask for a Specific Example
How would you probe when the interviewee gives general responses to your questions? Consider Probes For A Specific Example: "Tell me what you did when you helped a specific person get organized?" "Describe what you did to make one meeting really effective for getting organized?" "Give me an example of a time when a good worker’s complaint helped you improve organization?" "When did you use the computer system to improve organization?"
Video Vignettes Diversity, Equity, Inclusion & Belonging Management, Communication, Effective Leadership, Professionalism
So Many Choices, So Much at Stake: Choosing the Right Training Resource for Your Organization
Perspective paper on the topic of trainer selection.
Activities Leadership Management, Change, Discussion Trigger, Effective Leadership
Discussion Card: Managing Diverse Teams
These colorful, easy-to-use cards provide a leadership model (M.A.N.A.G.E.) and questions to address common team issues. These cards are great for a quick training reminder or conversation starter.
Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Management, Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Team Builder, Team Builder or Retention Aid, Training Support
Legal Briefs™ The ADA - Program Introduction
As a manager or supervisor, there are key legal concepts we need to be aware of in our workplace. This video starts with the definition and key concepts of the American Disabilities Act.
Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism
Legal Briefs™ Workplace Privacy - Program Introduction
How an organization establishes, documents, communicates and enforces employment policies can impact workplace privacy.
Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism
Case Study: AWOL Paul (a manager)
When privacy and productivity clash.
Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness, Workplace Privacy
Grief
When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.
Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
I Couldn't Help But Overhear
Dealing with employees talking about organizing a union
Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism
I'm Fine...Really, I Am!
This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.
Case Studies Leadership Management, Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness
Sharing the Load
This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.
Case Studies Leadership, Personal Performance Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness
The ADA & Attendance
This case study covers dealing with attendance and tardiness with an employee covered by the ADA and the other employees impacted.
Case Studies Ethics & Compliance Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism
The ADA and Disability Discrimination
This case study covers the ADA and a case of being accused of not doing enough to accommodate an employee.
Case Studies Ethics & Compliance Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Professionalism
Article: Full Plate
The constant pressure to do more with less can lead to worker burnout. Burnout happens when requests for our time and energy exceed our capacity to comply.
Trainer Resource Leadership Management, Interpersonal Skills, Professionalism
Supervisory Strength Assessment
A very useful tool for assessing the relevant skills of your supervisors. This toll can also be used as a self-assessment or 360 degree assessment. The tool can be customized per your workplace needs.
Trainer Resource Leadership Management, Assessment, Discussion Trigger, Effective Leadership
FOSA™ Documenting Discipline
SOLLAH EXCLUSIVE!
A 2023 Telly Award Winner! What do you do with employees who are not living up to expectations? Do you fire them on the spot? Do you give them another chance? How many chances do you give them before you terminate them? These questions and many more are being asked every day by supervisors and managers. This powerful program answers many questions supervisors have about handling performance problems with their employees and documenting the progressive discipline process.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
It's the Law™ - Program Introduction
Explains the responsibility of managers to know the law and how it applies in their workplace
Video Introduction Ethics & Compliance, Leadership Management, Compliance, Ethics & Integrity, Harassment Prevention, Effective Leadership, Management, New Supervisor
It's the Law™ - Program Conclusion
Summarizes the basic guidelines managers can use to avoid costly lawsuits and keep their organizations out of court.
Video Summary Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism
Interviewing: More Than a Gut Feeling™ (How-To Book)
World-Wide Best-Seller! Now you can take the guesswork out of hiring by relying on fair, logical ways to identify the best candidate for a job. This excellent how-to book will help you learn how to use the behavior-based approach to interviewing. By asking questions that probe for past behavior, you will be able to identify the candidate best suited for the job. You’ll also discover tips on how to save an uncomfortable interviewing situation. This How-To Book™ is 96 pages.
How-To Books Leadership, Personal Performance Effective (& Legal) Interviewing, Hiring & Recruiting, Management
You Be the Judge™ II
National Best-Seller! Managers within your organization may well understand the importance of avoiding obvious discriminatory interview questions. But what if a manager asks a discriminatory question unintentionally? The principles of legal and effective interviewing are presented in this Law & Order-style program, find out the interview no-no's, side-step the legal landmines, and conduct a fair and effective interview.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Effective (& Legal) Interviewing, Discrimination, Management
Transition to Boss Is...™
Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.
Discussion Generators Leadership, Personal Performance Effective Leadership, Interpersonal Skills, Learning Reinforcement, Management, Professionalism
Discussion Card: Working with Integrity
These easy-to-use cards provide a simple model (I.N.T.E.G.R.I.T.Y.) along with thought-provoking questions on truth and honesty in the workplace. These cards are great for a quick training reminder or conversation starter.
Discussion Cards Ethics & Compliance, Leadership, Personal Performance Ethics & Integrity, Culture Commitment, Discussion Trigger, Effective Leadership, Learning Reinforcement, Management, Professionalism
Legal Briefs™ Recruiting and Hiring: A Manager’s Guide to Staying Out of Court
Finding the right people is challenging enough without the added legal burden. Equip your managers with the skills they need to avoid typical legal pitfalls in recruiting and hiring. This program addresses the most common stumbling blocks managers face, including job descriptions, job advertising, interviewing and equal opportunity concerns.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Compliance, Hiring & Recruiting, Management
Legal Briefs™ Workplace Violence: Keeping Your Workplace Safe
No organization wants its name on the front page when the headline involves workplace violence. This program explores preventive measures and examines the legal obligations of managers and their organizations. Topics include hiring policies, appropriate responses to angry outbursts, dealing with employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Workplace Violence Prevention, Abusive Conduct / Bullying, Compliance, Management
Managing Essentials™ Communicating Plans for a Change
Changes are being made in your organization and employees are going to be concerned. You can’t control the changes but you can help control the employees’ reaction to the changes. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism
Managing Essentials™ Disability Discrimination
An employee comes to you and complains that she or he has been subject to disability discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism, Workplace Safety & Awareness
Managing Essentials™ Doesn't Interact Well With Others
You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to address it... effectively and thoroughly. How do you do that? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism
Managing Essentials™ Employee Will Not Work Extra Hours
You have an employee who won’t stay after hours or come in early when it’s needed. The job position requires some flexibility of this kind. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Assessing Performance, Successfully Leading Others, Problem Resolution
Managing Essentials™ Excessive Socializing
You have an employee who spends too much time chatting with others instead of working. The employee is being paid to do the best job possible during work hours. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism
Managing Essentials™ Gender Discrimination
An employee comes to you and complains that they have been discriminated against because of gender. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Discrimination, Gender Equity, Successfully Leading Others, Problem Resolution
Managing Essentials™ Inappropriate Dress
An employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism
Managing Essentials™ Lacks Necessary Job Skills
You’ve discovered an employee is not performing up to expectations due to lack of job skill. The employee insists that their work around is better. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Assessing Performance, Problem Resolution
Managing Essentials™ Low Raise, Really?
You have an employee complains to you that their raise was less than expected. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism
Managing Essentials™ Makes Unacceptable Mistakes
You have an employee who makes an unacceptable number of mistakes. It's impacting the team's work and deliverables. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution
Managing Essentials™ Needs Motivation
You have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This type of behavior could impact the entire team. This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Assessing Performance, Coaching & Mentoring, Successfully Leading Others, Problem Resolution
Managing Essentials™ Perform Beyond Skill Level
You have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Assessing Performance, Successfully Leading Others, Problem Resolution
Managing Essentials™ Personal Problems at Work
You’re aware an employee is having some personal problems and you feel they’re affecting his or her work. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism
Managing Essentials™ Poor Attitude
You’ve got an employee with an attitude problem. In most cases you can’t change a person’s attitude but you can encourage a change in behavior. How do you do that? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism
Managing Essentials™ Race Discrimination
An employee comes to you and feels that they have been the target of racial discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Discrimination, Problem Resolution, Professionalism
Managing Essentials™ Religious Discrimination
An employee comes to you and complains that they have been discriminated against because of their religion. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Discrimination, Successfully Leading Others, Problem Resolution, Professionalism
Managing Essentials™ Safety Rules Violation
You’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership, Workplace Safety Management, Successfully Leading Others, Problem Resolution, Professionalism, Workplace Safety & Awareness
Managing Essentials™ Substance Abuse
You believe an employee is abusing alcohol or drugs. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism, Substance Abuse
Managing Essentials™ Termination Due To Poor Performance
You have to fire someone for poor performance and you want to make it as painless as possible for the employee and for you. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism, Workplace Safety & Awareness
Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability
Completely Updated! Discipline and termination are critical legal issues managers deal with regularly, though not always effectively. This new version of our best-selling program remedies that with plain-speak language and practical examples that show managers protocol and procedures to follow in order to stay out of court. In addition to preventing litigation, this information also helps an organization to maintain a quality workforce.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Compliance, Management, Professionalism
Empowerment Works: A Guide for Supervisors and Employees (How-To Book)
Just as we instill courage when we “en-courage,” we develop power when we “em-power.” Empowerment relies upon the willingness of employees at all levels of an organization to accept the responsibilities that accompany authority. Empowerment is a kind of democracy in the workplace. Like democracy, empowerment frees us to make decisions and take action. And like democracy, empowerment requires that we recognize and establish boundaries within which effective decisions and actions can occur.
How-To Books Leadership Successfully Leading Others, Effective Leadership, Management, New Supervisor
You Can't Do It All: Effective Delegation for Supervisors (How-To Book)
Most accomplished leaders would agree that delegation is one of the most important skills in their repertoire. Why? Imagine your own situation: Are you a manager or supervisor who comes in early, stays late, and gives 110 percent? Then delegation will help you improve your results while decreasing the time you spend at work. Do you wish your employees were more loyal to you or the organization? When you delegate well, your employees widen their horizons, develop new skills, and enjoy a new level of authority. That usually leads to an impressive increase in loyalty and commitment.
How-To Books Leadership Successfully Leading Others, Effective Leadership, Management, New Supervisor
Discussion Card: Engaged Employees
Engagement is not the same as employee satisfaction… not the same as employee happiness. Employee engagement is the emotional commitment your employees have to the organization… and its goals. These easy-to-use cards provide a simple model (E.N.G.A.G.E.) along with thought-provoking questions on employee engagement. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Cards Leadership Motivation, Successfully Leading Others, Management, Team Builder or Retention Aid
Introduction (from Confronting Workplace Conflict™ for Managers)
Most of us don't have all the tools necessary to resolve workplace conflict in a healthy and productive way. We end up damaging relationships, we lose trust… the list goes on and on. This video introduces a program packed with conflict resolution tips and tools - especially for managers and leaders.
Video Introduction Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Effective Leadership, Professionalism
FOSA™ Model Introduction (from FOSA™ Documenting Discipline)
This video introduces the FOSA™ process - facts, objectives, solutions and actions. This approach is paramount to a successful progressive discipline approach to tackling tough workplace performance.
Video Vignettes Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
FOSA™ Model at Work (from FOSA™ Documenting Discipline)
It's often tough knowing what to do when poor performance hits you day-in and day-out. The FOSA™ process is available to get people moving in the right direction by leveraging the power of progressive discipline.
Video Vignettes Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
Come On Out to the Meeting (Union Meeting)
This vignette covers a situation in which employees are invited to union meetings. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).
Video Vignettes Ethics & Compliance Compliance, Management
Preparing for The Three-Dimensional Interview
Preparing to conduct an effective (and legal) structured interview using key behavior-based interviewing techniques.
Video Vignettes Leadership Management, Change, Professionalism
Profit is Not a Dirty Word: What Community Colleges Must Do for a Sustainable Future
Executive brief for community college leaders and HR professionals in the education industry on the controversial topic of profit.
Trainer Resource Leadership Change, Management
Once Upon a Leader™
Offering a refreshing break from the typical and more formal examinations of leadership, Once Upon a Leader shares a whimsical, yet powerful message on the practices of effective leaders. Through the animation and discussion of popular tales, familiar characters will lead participants on a journey to discover the value of four leadership practices.
Off-The-Shelf Video Program (ILT) Leadership Effective Leadership, Change, Diversity Dynamics, Ethics & Integrity, Interpersonal Skills, Management, Motivation, Professionalism
Legal Briefs™ Family and Medical Leave Act: What Every Manager Should Know
The intent of the Family & Medical Leave Act (FMLA) is to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. Trying to decipher the in's and out's of the law can be a challenge. This program gives you a better understanding of the FMLA.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management
Legal Briefs™ The ADA: Tough Questions & Straight Answers
New Release! With critical legal information to guide decision making, this program helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively. Your managers will learn how the Act impacts them and their employees and find key answers to their most frequently asked questions.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management
Lift Truck Characteristics, Balance & Stability™
This program teaches viewers what they need to know to become professional lift truck operators. It covers the following other important aspects of forklifts: classifications; the functions of the various parts of a forklift; maximum load weights; load center; and lift weight.
Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Process Safety Management
Allowing the Victim to Dictate Actions (from Legal Briefs™)
When it comes to harassment and discrimination cases, there are clear steps in how to address and investigate. Those rules should be defined in the organization's harassment prevention policies.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism
And, You Are?
This vignette covers a union organizer on premises (on site visit). There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).
Video Vignettes Ethics & Compliance Compliance, Management
Conducting The Three-Dimensional Interview
Explanation of how to conduct an effective three-dimensional interview.
Video Vignettes Leadership Management, Change, Professionalism
Dealing with Workplace Dating (from Legal Briefs™)
Workplace dating can be a tough topic to tackle... especially if it happens between managers and direct reports. Get in front of the situation by understanding the issues and how your harassment and discrimination policy guides your steps.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism
Discipline & Termination: Avoiding Discipline
This video clip covers possible legal implications if a manager avoids taking appropriate disciplinary action with an employee.
Video Vignettes Ethics & Compliance Compliance, Management
Evaluating The Three-Dimensional Interview
Explanation of how to evaluate capability, commitment and culture fit in a three-dimensional interview
Video Vignettes Leadership Management, Change, Professionalism
Failing to Enforce Organizational Policy (from Legal Briefs™)
Failing to implement and especially failing to enforce your organization's harassment and discrimination prevention policies can lead to big problems for you... and the organization. This short video discusses the consequences of failing to enforce harassment prevention policies and procedures.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism
Failing to Prevent All Forms of Harassment (from Legal Briefs™)
The consequences of not preventing workplace harassment are just too detrimental. This short video outlines those very consequences of failing to prevent harassment and discrimination.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism
FMLA - Key Actions to Stay in Compliance
Key actions discussed: Call your HR department whenever employees are out for 4 days or more, or whenever a potential FMLA issue arises. Make absolutely sure that your employees understand their rights and responsibilities under the law, by making sure they are in contact with HR. Always be fair and compassionate.
Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism
Follow-Up/Oral & Written Warning (from FOSA™ Documenting Discipline)
Progressive discipline - combined with the FOSA™ process - is a great way steer employees and direct reports back to what you (and the organization) expect from them. This video provides more details on the follow-up and written warning parts of the process.
Video Vignettes Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
I Got This in the Mail...
This vignette covers union mailers regarding an educational conference. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).
Video Vignettes Ethics & Compliance Compliance, Management
I Need The Report Today (from FOSA™ Documenting Discipline)
Communicating your expectations are paramount for the basis of employee improvement. FOSA™ gives you a process for working through performance issues.
Video Vignettes Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
I Quit! (from FOSA™ Documenting Discipline)
Sometimes things just don't work out. You've used progressive discipline to help bring issues to the forefront. With FOSA™, you gave ample opportunities for improvement. It's up to the employee to make those changes stick.
Video Vignettes Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
Incident Calendar – Max (from FOSA™ Documenting Discipline)
Recording performance issues is a key step in progressive discipline. In the FOSA™ process, managers and supervisors use the incident calendar to properly document performance/discipline steps.
Video Vignettes Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
It Was in the Paper
Off-hand comments about a newspaper or blog article, TV show or even current events can disrupt work and impact working relationships. But let's face it, there's no way we can keep people from talking about these things.
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
It's Just a Card, Right?
This vignette covers union authorization card signing. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).
Video Vignettes Ethics & Compliance, Leadership Compliance, Management
It's the Only Way We'll Ever Get a Say
Discussions with employees about unions and how workplace issues can be resolved with better communication.
Video Vignettes Ethics & Compliance Compliance, Management
I’d Like to Fire Them Both! (from FOSA™ Documenting Discipline)
When it comes to less-than-desired workplace productivity, you need to have a plan and process for tackling the tough stuff. Using the FOSA™ process gives you the tools to effectively leverage progressive discipline in everyday workplace situations.
Video Vignettes Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
Late Again? (from FOSA™ Documenting Discipline)
Deep in performance issues? Here's an example of the need to implement progressive discipline. Using the FOSA™ process, managers and supervisors have the tools to effectively tackle key workplace issues.
Video Vignettes Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
Legal Briefs™ Workplace Privacy: Managing Expectations of Privacy
Managing employees' expectations of privacy in the workplace.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism
Life's Not Fair
Retaliating against an employee who reports a safety violation.
Video Vignettes Ethics & Compliance Retaliation / Reprisal, Communication, Harassment Prevention, Management, Professionalism
No Mistakes! (from FOSA™ Documenting Discipline)
Everybody makes mistakes. That's a true statement. But the expectation should be that we get all the work done and that it's 100% accurate. This video walks through setting accuracy/work expectations.
Video Vignettes Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
Recognizing & Stopping Harassment (from Legal Briefs™)
When it comes to preventing workplace harassment and discrimination, you need to recognize it... and quickly. This video outlines how to recognize and stop both.
Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism
Substance Abuse: Appropriate Action
Dealing appropriately with unprofessional behavior caused by substance abuse.
Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism
Substance Abuse: Detection
Using reasonable suspicion of substance abuse to raise the issue of drug use with someone.
Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism
Substance Abuse: Staying Focused on the Issue
The importance of staying focused on performance concerns when dealing with a potential situation involving substance abuse.
Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism
Substance Abuse: Testing
The importance of communicating and enforcing employee drug testing policies is outlined in this short video.
Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism
The ADA: Tough Questions & Straight Answers - Program Conclusion
The bottom line when it comes to the ADA is this... If you use common sense, treat individuals with disabilities fairly, and provide them with equal opportunities to prove they're capable of doing the job...You'll not only help keep yourself and your organization out of court... you'll probably find that they will turn out to be some of the very best, most highly motivated employees you've ever had.
Video Vignettes Ethics & Compliance, Leadership Compliance, Management