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Workplace Violence Is...™ (Healthcare Version)

Healthcare workers have a 20% overall higher rate of workplace violence than all other workers (Source: NCVS). We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Abusive Conduct / Bullying, Compliance, Learning Reinforcement, Management, Workplace Safety & Awareness

Discussion Card: Creating a Civil Workplace

Being civil means interacting and responding courteously and respectfully. These easy-to-use cards provide a simple model (C.I.V.I.L.) along with thought-provoking questions on being polite towards others. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Workplace Civility Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness

Discussion Card: Inclusive Workplaces

These easy-to-use cards provide a simple model (I.N.C.L.U.D.E.) along with thought-provoking questions on creating inclusiveness in the workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Inclusion / Equity / Belonging Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Management, Professionalism, Respect / Respectfulness, Team Builder or Retention Aid, Training Support

Discussion Card: Micro-Affirmations

These easy-to-use cards provide a simple model (I.N.V.O.L.V.E.) along with thought-provoking questions on small actions that include people. These cards are great for a quick training reminder or conversation starter.

Topic: Inclusion / Equity / Belonging Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Management, Team Builder, Training Support

Discussion Card: Multicultural Interactions

These easy-to-use cards provide a model (C.U.L.T.U.R.E.) and questions to address common issues in the multicultural workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Training Support

Discussion Card: Resolving Conflict

When it comes to resolving conflict, we all know it can be tough - especially if you don't have a plan! These easy-to-use cards provide a simple model (R.E.S.O.L.V.E.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Management, Professionalism

Discussion Card: Starting Conversations

When it comes to having a tough conversation, just starting is often the most difficult part. These easy-to-use cards provide a simple model (S.P.E.A.K.) along with thought-provoking questions to create a respectful flow of communication. These cards are great for a quick training reminder, reinforcement or as a conversation generator for all employees and managers.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Management, Professionalism

Discussion Card: Working Across Gender

These colorful, easy-to-use cards provide a working across gender model (G.E.N.D.E.R.) and questions to address common gender-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Training Support

Discussion Card: Working on Diverse Teams

These easy-to-use, straight-to-the-point cards provide a simple model (R.E.S.P.E.C.T.) and questions to address common team issues and areas for improvement. These cards are great for a quick training reminder or conversation starter.

Topic: Teamwork Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Training Support
You Can't Believe Anything They Say

You Can't Believe Anything They Say

There are two keys to working with an employee who thinks the information you're using in your discussion is biased; the first is to take extra time to really listen to the employee's perspective. And the second is to be specific about the information you're basing your evaluation on. The key is to use the T.A.L.K.™ model to help the employee identify areas that need improvement on their own.

Topic: Successfully Leading Others Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Assessing Performance, Conflict Resolution, Effective Leadership, Management Closed Captioned
TrainingBytes® Looking Over My Shoulder

TrainingBytes® Looking Over My Shoulder

A conflict with a co-worker can be one of the most frustrating things we have to deal with. I used to try to avoid people I didn't get along with, and just hope they got transferred out of the department. But the truth is that costs the department and the organization big time. It's one of those "everybody loses and everybody is miserable" approaches.

Topic: Conflict Resolution Learning Path: Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
Discussion Card: Let's T.A.LK.™ Navigating Difficult Workplace Discussions

Discussion Card: Let's T.A.LK.™ Navigating Difficult Workplace Discussions

Dreading that difficult discussion with an employee or coworker who just isn't engaged or performing as expected? These easy-to-use cards provide a simple model (T.A.L.K.) along with thought-provoking questions on starting those tough conversations. Great for a quick training reminder, reinforcement or as a discussion generator.

Topic: Conflict Resolution Learning Path: Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication & Influencing, Discussion Trigger, Effective Leadership, Management
Discussion Card: Peer Today, Boss Tomorrow™

Discussion Card: Peer Today, Boss Tomorrow™

Help newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! These easy-to-use cards provide a simple model along with thought-provoking questions on better understanding what it takes to truly and successfully lead others. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Effective Leadership Learning Path: Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Successfully Leading Others, Management
ACTIONS Speak!™ Behavior-Based Interviewing

ACTIONS Speak!™ Behavior-Based Interviewing

From the creators of More Than a Gut Feeling™, this powerful program offers a fresh and vibrant new approach to legal and effective hiring. Based on the time-tested truth, "past actions predict future performance", ACTIONS Speak! combines the elements of memorable storytelling, practical content and realistic acting to weave together a highly effective interview skills training course for a new generation of interviewers.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Closed Captioned
More Than a Gut Feeling™ Interviewing Essentials (Sample Interview)

More Than a Gut Feeling™ Interviewing Essentials (Sample Interview)

Designed to be used in conjunction with More Than a Gut Feeling™ Interviewing Essentials or as a stand-alone training tool and refresher. It features a correct interviewing scene highlighting the essentials of a proper behavior-based interview.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Management
Traditional vs. Behavior-Based Interviewing Questions

Traditional vs. Behavior-Based Interviewing Questions

When it comes to behavior-based interviewing, it's all in how you ask your questions. This video is designed to illustrate the difference between a traditional interview question and a behavior-based interview question.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective (& Legal) Interviewing, Successfully Leading Others, Management Closed Captioned
Discussion Card: ATTITUDE! Producing Positive Results

Discussion Card: ATTITUDE! Producing Positive Results

We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Successfully Leading Others Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Assessing Performance, Emotional Intelligence, Effective Leadership, Learning Reinforcement, Management, New Supervisor, Team Builder or Retention Aid
Everybody Wins: How to Turn Conflict into Collaboration™

Everybody Wins: How to Turn Conflict into Collaboration™

Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Diversity Dynamics, Management, Professionalism Closed Captioned
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™

This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

Topic: Abusive Conduct / Bullying Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Management, Professionalism Closed Captioned
Preventing Workplace Bullying: Manager's Module

Preventing Workplace Bullying: Manager's Module

A module specifically created for managers covering the bullying topic and how to address and prevent it in the workplace.

Topic: Abusive Conduct / Bullying Learning Paths: Ethics & Compliance, Leadership, Workplace Safety Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Compliance, Harassment Prevention, Effective Leadership, Management, Professionalism Closed Captioned