Search Video Library for: Effective Leadership
Ask Fact and Feeling Questions
Asking questions to understand a problem
Being Accountable and Flexible
How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.
Being Positive and Proactive
How initiative, decisiveness and seeking ways to improve performance can help promote positive and proactive behavior.
Clarify Change (Resolution)
Using clarification techniques to feel comfortable with a change in process. A good example for personal evaluation.
Clarify Change (Situation Set-up)
Using clarification techniques to feel comfortable with a change in process.
Commit to Change (Situation Set-up)
This situation discusses the importance of gaining commitment for a change.
Communicate About Change (Resolution)
The importance of effective communication when dealing with change. This video shows the resolution of the situation.
Communicate and Listen
How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.
Consensus Building (from Fearless Facilitation! How to Lead Effective Meetings™)
Rarely does an entire team agree on everything - especially during a time of stress. The video demonstrates the power of consensus building and making decisions that net the largest benefit to the team and organization.
Create a Probe from a Job Task (Interviewing Tip)
Interviewee is asked to describe a time when they were able to get another person committed to an important work goal. This video shows an example of an interview question and candidate response to prompt probing question.
Good People, Bad Choices - Video Introduction
This vignette introduces the concept of ethics in the workplace. Defining ethics and ethical behavior.
Hey, It's Just a Joke!
Impact of inappropriate humor on perceptions and workplace relationships.
If I'm History, So Is He!
Making open threats against a manager.
Insight: The Fastest Way Isn't Always a Straight Line
The perspective that leadership skills do not have to be developed in a linear fashion.
It's Intolerable
Impact of offensive figures of speech on workplace relationships.
M.E.E.T. Zero Tolerance - Program Summary
Review of the M.E.E.T. communication model and the challenges of enforcing a zero-tolerance policy
Marcus' Dilemma
Adapting to a restructure change within the workplace.
Not About Bad to Good, But Good to Great!
The notion that to become a great leader one must focus not on going from bad to good,but from good to great.
Probe Based on Non-Verbal Cues (Interviewing Tip)
Learn how to listen for words or phrases... clues... that will lead you to probe for the information you need. Or, an expression or gesture during an answer can suggest discomfort or conviction. Here you might probe based on non-verbals.
Probe for a Current Work Example #1 (Interviewing Tip)
Explanation of the probing strategy of probing for a current work example