Search Video Library for: Communication
Sexual Harassment: It Can Happen Here™
Sexual harassment can occur in businesses of all sizes and industries, with potentially devastating consequences. This program presents a series of compelling scenarios to provide the foundation your workforce needs to prevent and address such behavior before it escalates.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Communication, Management, Professionalism, Sexual Harassment
Workplace Bullying Example in Healthcare Setting
Female shares her story about the head nurse bullying the newer nurse.
Video Vignettes Ethics & Compliance Abusive Conduct / Bullying, Communication, Compliance, Harassment Prevention, Management, Professionalism
M.E.E.T. Zero Tolerance: Enforcing Zero Tolerance with Fairness and Respect
Enforcing a zero tolerance policy can put managers and supervisors in a tough position. With no gray areas, second chances or margins for error, they must handle each situation properly to avoid legal repercussions for themselves and their organizations. This program adapts the M.E.E.T. approach to help managers and supervisors deal with zero tolerance situations respectfully, legally and consistently.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness
Open Mind, Open World: Improving Intercultural Interactions™
Boost productivity by developing cultural capability! In a global economy, cultural misunderstandings can have an immediate, negative impact on business productivity. Open Mind, Open World provides a solid foundation for identifying and understanding basic cultural values and behaviors. Employees and managers gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Interpersonal Skills, Effective Leadership, Professionalism
A Masterpiece
Dealing with inappropriate art and pictures in the workplace.
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism
All for One and One for All
Conflict at work? Really? Here's an example of work team conflict: two teams working through differences to make progress toward a common goal.
Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism, Sales, Selling
Cell Phones, Tablets, Etc. (from Fearless Facilitation! How to Lead Effective Training™)
Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.
Video Vignettes Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism
Challenging a Learning Point (from Fearless Facilitation! How to Lead Effective Training™)
Handling an objection to a key content point during a training session.
Video Vignettes Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism
Clarify Actions and Outcomes (Interviewing Tips)
Explanation of the probing strategy of clarifying actions and outcomes.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Create a Probe from a Job Task (Interviewing Tip)
Interviewee is asked to describe a time when they were able to get another person committed to an important work goal. This video shows an example of an interview question and candidate response to prompt probing question.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Dealing with Sensitive Comments (from Fearless Facilitation! How to Lead Effective Training™)
Responding to disparaging remarks during a training session
Video Vignettes Leadership, Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism
Follow a Verbal or Non-Verbal Lead (Interviewing Tips)
Explanation of the probing strategy of following a verbal or non-verbal lead.
Video Vignettes Leadership Effective (& Legal) Interviewing, Communication, Effective Leadership, Professionalism
Getting Much Sleep?
Retaliating against an employee who reports misconduct by supervisor.
Video Vignettes Ethics & Compliance Retaliation / Reprisal, Communication, Harassment Prevention, Management, Professionalism
Handling an Off-Topic Conversation (from Fearless Facilitation! How to Lead Effective Meetings™)
Dealing with an off-topic conversation during a meeting
Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism
Harassment & Responsibilities of Supervisors/Managers
Responsibilities of supervisors and managers to investigate all complaints.
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Management, Professionalism
I Didn't Understand One Word
Dealing with language barriers in the workplace
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness
Is This Any Way to Run a Hospital?
Dealing with culturally-insensitive remarks.
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
Life's Not Fair
Retaliating against an employee who reports a safety violation.
Video Vignettes Ethics & Compliance Retaliation / Reprisal, Communication, Harassment Prevention, Management, Professionalism
Making a Smooth Transition (from Fearless Facilitation! How to Lead Effective Training™)
How to best transition from one topic to the next during a training session
Video Vignettes Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism
Peer Today, Boss Tomorrow™: Communicate
This video provides an example on how to properly and appropriately communicate sensitive information (like layoffs or organizational changes) that impact a work team.
Video Vignettes Leadership Successfully Leading Others, Communication, Interpersonal Skills, Effective Leadership, New Supervisor, Professionalism