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Probe Based on Non-Verbal Cues (Interviewing Tip)

Probe Based on Non-Verbal Cues (Interviewing Tip)

Learn how to listen for words or phrases... clues... that will lead you to probe for the information you need. Or, an expression or gesture during an answer can suggest discomfort or conviction. Here you might probe based on non-verbals.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Current Work Example #1 (Interviewing Tip)

Probe for a Current Work Example #1 (Interviewing Tip)

Explanation of the probing strategy of probing for a current work example

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Current Work Example #2 (Interviewing Tip)

Probe for a Current Work Example #2 (Interviewing Tip)

Example of interview question and candidate response to prompt probing question. Interviewee is asked about a time when they followed procedures when it wasn't convenient to do so.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Current Work Example #3 (Interviewing Tip)

Probe for a Current Work Example #3 (Interviewing Tip)

Interviewee is asked to describe when they were especially successful in managing several important priorities? Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Negative Example (Interviewing Tip)

Probe for a Negative Example (Interviewing Tip)

Another follow-up strategy is to seek contrary evidence. This is a fairly advanced technique for gaining representative skill information. When using the skill, ask for a negative example after you hear a positive answer. And vice versa ask for a positive example after you hear a negative answer. Seeking contrary evidence is simply about looking for representative information on skills ...successes and failures, positives and negatives, achievements and disappointments. Look for a well-rounded picture of the candidate's skills.

Video Vignettes Leadership Effective Leadership, Communication, Effective Leadership, Professionalism

Probe for a Positive Example (Interviewing Tip)

Probe for a Positive Example (Interviewing Tip)

A final follow-up strategy is to seek contrary evidence. This is a fairly advanced technique for gaining representative skill information. When using the skill, ask for a negative example after you hear a positive answer. And vice versa ask for a positive example after you hear a negative answer. Seeking contrary evidence is simply about looking for representative information on skills ...successes and failures, positives and negatives, achievements and disappointments. Look for a well-rounded picture of the candidate's skills.

Video Vignettes Leadership Effective Leadership, Communication, Effective Leadership, Professionalism

Probe for Actions Taken (Interviewing Tip)

Probe for Actions Taken (Interviewing Tip)

Example of interview question and candidate response to prompt probing question. Interviewee is asked to describe a time when they did a market research that was a meaningful influence on product sales.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for Causes (Interviewing Tip)

Probe for Causes (Interviewing Tip)

Another follow-up strategy involves Clarifying Actions And Outcomes. Sometimes a candidate's answer will refer to what "we" did or what the "team" accomplished. With these types of responses probe for the specific actions taken by the candidate. You'll also hear answers with outcomes that were caused by the economy, a new product, or a financial commitment. You can then ask a follow-up probe to identify the specific causes of the outcomes.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe Into Verbal Cues (Interviewing Tip)

Probe Into Verbal Cues (Interviewing Tip)

Interviewee is asked to describe a recent programming challenge, which required they to be particularly systematic in developing a solution. Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Progressive Intervention (from Fearless Facilitation! How to Lead Effective Training™)

Progressive Intervention (from Fearless Facilitation! How to Lead Effective Training™)

Managing pervasive disruptions

Video Vignettes Leadership, Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism

Repeat the Question (Interviewing Tips)

Repeat the Question (Interviewing Tips)

Example of interview question and candidate response to prompt probing question. Interviewee is asked about a time when they had to deal with a difficult customer.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Return to the Target of the Question (Interviewing Tips)

Return to the Target of the Question (Interviewing Tips)

Explanation of the probing strategy of returning to the target of the question

Video Vignettes Leadership Effective (& Legal) Interviewing, Communication, Effective Leadership, Professionalism

Seek Contrary Evidence (Interviewing Tip)

Seek Contrary Evidence (Interviewing Tip)

Explanation of the probing strategy of seeking contrary evidence.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

That Hurts! (from Integrity Every Day)

That Hurts! (from Integrity Every Day)

Healthcare workers' role in ensuring quality of care.

Video Vignettes Ethics & Compliance Ethics & Integrity, Communication, Compliance, Professionalism

The Critique - Sexual Harassment: It Can Happen Here

The Critique - Sexual Harassment: It Can Happen Here

How inappropriate comments about physical appearance can lead to sexual harassment (male to female).

Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism

The Question That Stumps You (from Fearless Facilitation! How to Lead Effective Training™)

The Question That Stumps You (from Fearless Facilitation! How to Lead Effective Training™)

Handling questions and generating discussion

Video Vignettes Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism

Use Generalities as an Opportunity to Ask for a Specific Example

Use Generalities as an Opportunity to Ask for a Specific Example

How would you probe when the interviewee gives general responses to your questions? Consider Probes For A Specific Example: "Tell me what you did when you helped a specific person get organized?" "Describe what you did to make one meeting really effective for getting organized?" "Give me an example of a time when a good worker’s complaint helped you improve organization?" "When did you use the computer system to improve organization?"

Video Vignettes Diversity, Equity, Inclusion & Belonging Management, Communication, Effective Leadership, Professionalism

You Should See Her Qualifications

You Should See Her Qualifications

When gender stereotypes impact trust and working relationships

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness

You're Not a Team Player!

You're Not a Team Player!

Retaliating by giving a poor performance review.

Video Vignettes Ethics & Compliance Retaliation / Reprisal, Compliance, Harassment Prevention, Management, Professionalism

Team Spark: Proverb - Many Things Require People To Work Together to Achieve a Goal

Team Spark: Proverb - Many Things Require People To Work Together to Achieve a Goal

Spark team communication on the consequences if we try to complete a big project without excellent teamwork.

Activities Personal Performance Teamwork, Communication, Discussion Trigger, Team Builder