Search Video Library for: Learning Reinforcement

Everyday Diversity™ Recruiting, Hiring & Retaining Diverse Talent

Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. How can we get past potential bias and get the right talent in the door? And how do we keep them? This fast and fun new series answers common questions and provides real world tips on finding and keeping diverse talent.

Global Diversity: Experience an Open World

International business requires agile thinkers, trained to overcome cultural obstacles that can cost companies millions of dollars. Global Diversity: Experience an Open World is a great way to introduce the concept of putting smart global communication skills into action.

Integrity Is...™

Simply put, integrity is doing the right thing, for the right reasons, in the right way. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about business ethics within your organization.

Office Politics Is...™

Have you ever been blind-sided… ambushed… or side-swiped by somebody at work? Being the target of office politics is never fun. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion the on the ups and downs of office politics within an organization.

Respect Is...™

Being respectful towards others is something we all need...and deserve. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a respectful workplace.

Sexual Harassment Is...™

Sexual harassment is... illegal, costly, debilitating, wrong! This thought-provoking, short video uses impactful imagery, video and music to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.

Transition to Boss Is...™

Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

Unconscious Bias Is...™ (Manager Version)

Much of our learning takes place at an unconscious level - hence the term “unconscious” or "hidden" bias. Managing others to be self-aware and willing to engage fellow employees, customers and vendors when bias is unintentionally implied or expressed is key to better resolving problems and promoting more effective working relationships.

Workplace Violence Is...™

Violence affects ALL of us. We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

Workplace Violence Is...™ (Healthcare Version)

Healthcare workers have a 20% overall higher rate of workplace violence than all other workers (Source: NCVS). We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

Discussion Card: Inclusive Workplaces

These easy-to-use cards provide a simple model (I.N.C.L.U.D.E.) along with thought-provoking questions on creating inclusiveness in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Working on Diverse Teams

These easy-to-use, straight-to-the-point cards provide a simple model (R.E.S.P.E.C.T.) and questions to address common team issues and areas for improvement. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Working with Integrity

These easy-to-use cards provide a simple model (I.N.T.E.G.R.I.T.Y.) along with thought-provoking questions on truth and honesty in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Avoiding the Scam! Knowing Your Role in Cybersecurity™

When it comes to cybersecurity, you're only as secure as your employee's knowledge and actions. These easy-to-use cards provide a simple model (S.C.A.M.) along with thought-provoking questions on the importance of understanding and following cybersecurity policies and procedures. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Staying Safe in a Pandemic

Keeping safe when returning to work after a pandemic or sickness is a priority for the entire organization. These easy-to-use cards provide an easy-to-remember model (C.O.V.I.D.) along with thought-provoking questions for maintaining a safe work environment. These cards are great for a quick reminder, reinforcement or as a conversation generator.

Inclusion Is...™

Creating an inclusive work environment that values diversity helps us achieve our organization’s goals – both cultural and financial. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of embracing inclusion.

Discussion Card: Sexual Harassment Prevention

Let's be honest… sexual harassment is still a very real workplace issue. Reinforcing prevention training is key to stopping sexual harassment. These easy-to-use cards provide a simple model (E.N.O.U.G.H.) along with thought-provoking questions on speaking up and stopping sexual harassment. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Customer Service Is...™

What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.

Discussion Card: Creating a Respectful & Inclusive Workplace

These easy-to-use cards provide a simple model (M.E.E.T.) along with thought-provoking questions to create a respectful flow of communication - helping everyone recognize, respond to, and resolve difficult interactions involving diversity and inclusion dynamics. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

A Leader Is...™

Being a leader is much more than directing others. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on being an effective, passionate and inclusive leader within your group, team or organization.

An Ally Is...™

An ally is the friend we all need sometimes. Someone who supports others…those outside of the majority. This short, yet powerful video sums up the key qualities of being an ally.

Attitude Is...™

A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

Coaching Is...™

Coaching is rewarding… but it takes work. Coaches help develop skills and abilities of others, but being a great coach takes courage. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the power of coaching others.

Corporate Culture Is...™

Culture affects every facet of your company. Culture affects how others – inside and outside – feel about your organization. Culture can happen deliberately or accidentally.

Cultural Competency Is...™

Cultural Competency is having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the workplace.

Cultural Competency Is…™ (Healthcare)

Having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding are the baseline benefits of cultural competency. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the healthcare environment.

Engagement Is...™

Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of engaging your employees.

Harassment & Discrimination Is...™

By now, you probably know what sexual harassment is. But there's more to harassment than you may think. What starts as harassment can become discrimination, too. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.

Interviewing Is...™

The reality is...hiring the right person is your most important responsibility. The right person is someone who has the skills to do the job, is motivated to do the job and can contribute effectively in your workplace. This thought-provoking video that uses music, text and graphics to reinforce why hiring the right person for job is an interviewer's most important responsibility.

Resolving Conflict Is...™

Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

Attitude Issues - Interactive Crossword Puzzle

New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.

Building Cultural Competency Action Plan

Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base, and use this understanding to communicate more effectively and to make better decisions. Your commitment to building cultural competency begins with a plan!

Cultural Competence Crossword Puzzle

A fun way to present and learn key cultural competency terms and definitions.

Discussion Card: Coaching Others

These easy-to-use cards provide a simple model (C.O.A.C.H.) along with thought-provoking questions on effectively coaching others in the workplace and beyond. These cards are great for a quick training reminder, mentor support or conversation starter.

Discussion Card: Leadership

Are you leveraging the true power of leadership within you team? With your employees? Being a good leader isn't rocket science, but it takes skill... and patience... and practice. These easy-to-use cards provide a simple model (L.E.A.D.E.R.) along with thought-provoking questions on better understanding what it takes to truly lead. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Managing Diverse Teams

These colorful, easy-to-use cards provide a leadership model (M.A.N.A.G.E.) and questions to address common team issues. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Mentoring 101

These easy-to-use cards provide a simple model (M.E.N.T.O.R.) along with thought-provoking questions on the power of effective mentoring. These cards are great for a quick training reminder, mentor support or conversation starter.

Discussion Card: Partnering with Community Organizations

Finding diverse talent is key to positive growth - and using as many recruiting resources as possible - is key. These easy-to-use cards provide a simple model (L.O.C.A.L.) along with thought-provoking questions on working with community organizations to recruit and hire with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Card: Recruiting Diverse Talent In-House

Finding diverse talent might be as easy as looking within... within your organization. These easy-to-use cards provide a simple model (I.N.H.O.U.S.E.) along with thought-provoking questions on finding and developing diverse talent within your own organization. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Card: Respecting LGBTQ Coworkers

A simple and to-the-point reminder card that provides a model (R.A.I.N.B.O.W.) for respecting LGBTQ co-workers, being an ally - as well as providing questions to get conversations started. These cards are great for a quick training reminder or conversation starter.

Understanding Filters – Workplace Mini Poster

Be aware of your filters! Every person has multiple filters through which they see the world. Examples of these filters include: gender, generation, country of origin, disabilities, military service, ethnicity and parental status. This easy-to-use mini-poster is also available in a healthcare version.

Harassment & Discrimination: The Bottom Line

Harassment and discrimination is still not just about sex anymore. And you know what... It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.

Case Study & Branching Exercise: Goal Setting (Manager)

You are a new manager in the organization. A few weeks ago, you asked your employees to begin thinking about individual and department goals for the next year. When you reviewed their submitted goals, you were disappointed by the general lack of enthusiasm and creativity of the group. What do you do? Kick start a great discussion with this case study and branching exercise.

Using Video Vignettes in Training

By design, video vignettes (also known as video clips or video scenarios) can be used to support a variety of training needs. Use the following list of sample questions as a starting point to create a set of relevant discussion questions for your particular application.

Avoiding the Scam! Understanding Your Role in Cybersecurity™

Cybersecurity is serious business. Millions of dollars are lost each day to cyber crime. Sometimes you hear about it in the news… most of the time you don’t. The four dramatic situations (and information) presented in Avoiding the Scam! tackle the most common gap companies often face in the war against cyber-attacks... the human factor.

Discussion Card: Unconscious Bias

A colorful and right-to-the-point reminder card that provides a simple model (H.I.D.D.E.N.) for understanding unconscious bias as well as providing questions to address hidden bias in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.

Diversity Is...™

Struggling with the concept of diversity? In short, diversity is all around us. It just is! This thought-provoking, short video uses impactful imagery and music to raise awareness and reinforce the concept (and power) of diversity.

TrainingBytes® I Thought You Could Handle This!

SOLLAH EXCLUSIVE!

Retaliation in the workplace is illegal. All employees (managers included) must understand that workplace retaliation will kill productivity and could even lead to a costly lawsuit. Identifying and stopping retaliation must be top-of-mind in all organizations.

TrainingBytes® RESCUE™ (The Active Ally/Upstander)

SOLLAH EXCLUSIVE!

A powerful message about standing up to harassment! Could you step up and actively stop workplace harassment in progress? Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ provides three different situations that empower employees (or even third party bystanders) to take action and stop harassing workplace behavior.

TrainingBytes® RESCUE™ The Active Ally/Upstander (Employee/Cafe Version)

SOLLAH EXCLUSIVE!

Could you step up and actively stop workplace harassment in progress? Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Employee Version) shows a powerful approach to empowering employees to take simple actions to stop harassing (third-party) workplace behavior. This scenario features a customer harassing an employee.

Taking Care of Your Future Is...™

Stimulate discussion about what it really takes to succeed in a career. This thought-provoking, powerful short video uses impactful imagery, video and music to stimulate a discussion about what it takes to get your career on track and rolling. A common sense approach to understanding the important things to remember in the workplace.

Discussion Card: Creating a Civil Workplace

Being civil means interacting and responding courteously and respectfully. These easy-to-use cards provide a simple model (C.I.V.I.L.) along with thought-provoking questions on being polite towards others. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Micro-Affirmations

These easy-to-use cards provide a simple model (I.N.V.O.L.V.E.) along with thought-provoking questions on small actions that include people. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Micro-inequities

These easy-to-use cards provide a simple model (I.G.N.O.R.E.) along with thought-provoking questions on small actions that tend to exclude people. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Multicultural Interactions

These easy-to-use cards provide a model (C.U.L.T.U.R.E.) and questions to address common issues in the multicultural workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Card: PREVAIL!® (3-OUT Response Model)

These durable, easy-to-use cards reinforce the PREVAIL!® Response Model (LOCK OUT | GET OUT | TAKE OUT) along with a 30 second "OUT" assessment. These conversation-starting cards can be distributed for a reminder or conversation starter or even a post-training reminder. This card is intended to reinforce active shooter/intruder response training.

Discussion Card: Resolving Conflict

When it comes to resolving conflict, we all know it can be tough - especially if you don't have a plan! These easy-to-use cards provide a simple model (R.E.S.O.L.V.E.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Starting Conversations

When it comes to having a tough conversation, just starting is often the most difficult part. These easy-to-use cards provide a simple model (S.P.E.A.K.) along with thought-provoking questions to create a respectful flow of communication. These cards are great for a quick training reminder, reinforcement or as a conversation generator for all employees and managers.

Discussion Card: Working Across Gender

These colorful, easy-to-use cards provide a working across gender model (G.E.N.D.E.R.) and questions to address common gender-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Avoiding the Scam! Better Act Fast!

Fraudsters have a huge toolkit of tricks to pull from. Let's take a case of social engineering – also known as phishing. Hackers can take advantage of the fact that a company is engaged in a merger and/or acquisition, and can target employees who are responsible for personally identifiable information with emails that appeared to be from others within the organization. It happens all the time... especially when policies and procedures are not followed.

Avoiding the Scam! I’ve Got a Favor to Ask

Unless we're really careful - and follow our cyber security policies and procedures - emails can get us into real trouble (and lead to serious financial loss). Policies are in place to protect you... and the organization. When it comes to hacks and scams, following those procedures can mean the difference between catching a scam or losing thousands (if not millions) of dollars.

Avoiding the Scam! One Bad Transfer

It's important not to skip processes or procedures when dealing with wire transfers, invoice payments and personally identifiable information. It only takes one missed step in the process to cause lots of financial devastation within an organization. And... Never. Ever. Share system passwords with other employees. That's just an big accident waiting to happen!

Avoiding the Scam! They Needed My Help

We all want to help our customers or vendors... but a fake email (or an unconfirmed phone call) can get the organization into some real trouble. It only takes one missed step in the process to cause lots of financial devastation. Cyber attacks are increasing each and every day. If your employees don't know how to spot a bad email - or more importantly - ignore organizational policies and procedures when it comes to security, chances are, you're going to get scammed.

Kindness Is...™

Kindness is a virtue. You might have heard that saying before. It's especially true when working, serving or managing others. Based on the work of Barbara Glanz, Hall of Fame Speaker, this thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of being kind and civil to one another.

Making A World of Difference in the Workplace™

It's a given... the workplace is going to be more diverse. So your employees, managers and executive team need to know it’s important that they use cultural competency skills to interact and communicate respectfully. The bottom line: By better understanding others, YOU can make a world of difference in your organization.

Discussion Card: ATTITUDE! Producing Positive Results

We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Everyday Diversity™ An Introduction to Diversity Recruiting & Hiring

Are you curious how diversity can help your team be more innovative and impact your culture? To begin, we need to know that diversity is a term that doesn’t apply to just a few things … like race and gender… diversity also encompasses people from different cultures or regions of the country. Or, it could be people of different ages or educational backgrounds.

Everyday Diversity™ Avoiding Bias in Hiring

Bias impacts how we see candidates and often limits our ability to find and hire the best talent. Why? Because we often make assumptions about the candidates. Everyone makes assumptions about others... it's a natural part of how we interact with each other. Probably more times than we'd like to admit, we let appearances impact the way we think and treat others.

Everyday Diversity™ Exploring Filters

When it comes to interacting with others in the workplace, we all have filters. Our filters are made up of our experiences, our upbringing, beliefs… and so much more. When it comes down to it, these filters impact how we perceive and understand the world around us. The key is learning how to use these filters to our advantage!

Everyday Diversity™ Keeping Diverse Candidates

So, you hired the candidate you’ve been looking for? Well, your job’s not done. You simply can’t let them fend for themselves. You need to work on keeping them… by making a conscious effort to make them feel included – AND an integral part of the organization. How do we do that? First, introduce them to people in the company who can be of assistance – on the big and the small stuff.

Everyday Diversity™ Selecting Diverse Candidates

How important is it to select diverse candidates? Conventional wisdom says that having team members who are all alike… makes working together easier… and that may be true. But, when it comes to creative and innovative ideas, a diverse team gets better results.

Bridging The Generation Gap Is...™

For the first time, we have four generations in the workplace! This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the generation gap within the workplace.

Civility Is…™

Being civil means interacting and responding courteously and respectfully. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a civil and respectful workplace.

Prevailing Is...™

Knowing your options and what to do in an active shooter/intruder situation is key to prevailing! This short - yet powerful - video highlights the key OUT options (GET OUT, LOCK OUT, TAKE OUT) trainees can take in a shooter situation.

Developing Cultural Competence

Article Summary: The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop cultural competence.

The Cultural Competence Matrix

The Cultural Competence Matrix shows the stages we move through in developing cultural competence.

Discussion Card - Multigenerational Teams

This fun, information-packed card provides a working across generations model (A.G.E.S. @ W.O.R.K.) and questions to address common generational-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Being an Ally

These easy-to-use cards provide a simple model (A.L.L.I.E.S.) along with thought-provoking questions on the power of being an ally in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Collaboration

These easy-to-use cards provide a simple model (T.E.A.M. U.P.) along with thought-provoking questions on the power of collaboration and effective teamwork in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Cultural Competency in Healthcare

These easy-to-use cards provide a cultural competency awareness model (F.R.E.D.) and questions to address common diversity, inclusion and respect issues in the health care environment. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Developing Diversity Pipelines

The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop diversity pipelines. These easy-to-use cards provide a simple model (B.U.I.L.D.) along with thought-provoking questions on recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Card: Difficult Conversations

Having a crucial discussion with coworkers and/or employees could mean the difference between resolving an issue or disrupting a relationship. These easy-to-use cards provide a simple model (S.O.R.T. O.U.T.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Diversity in Hiring

When hiring employees, it's important to think about what happens after the hire - even during the hiring process. These easy-to-use cards provide a simple model (H.I.R.I.N.G.) along with thought-provoking questions on supporting each employee before/after the hire. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Card: Diversity Recruiting

Introduce managers' responsibilities related to recruiting and hiring practices. These easy-to-use cards provide a simple model (R.E.C.R.U.I.T.) along with thought-provoking questions on effectively recruiting with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Card: Nonverbal Communication

Did you know that 55% of communication with others happens without words? That means your body language is key in your daily conversations. These easy-to-use cards provide a simple model (W.A.T.C.H.) along with thought-provoking questions to help learners understand the importance of nonverbal communication - helping leaders, managers and supervisors address individual or team issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Providing & Receiving Feedback

These easy-to-use cards provide a simple model (A.D.V.I.C.E.) along with thought-provoking questions on the power of effective feedback (for both managers and employees). These cards are great for a quick training reminder, mentor support or conversation starter.

Discussion Card: Recruiting Sources

Finding and recruiting diverse talent takes time, creativity and patience - but the work is worth it! These easy-to-use cards provide a simple model (S.O.U.R.C.E.) along with thought-provoking questions on sources for recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Card: The Impact of Filters

Filters come from your background, choices and life experiences. We all have them. These easy-to-use cards provide a simple model (F.I.L.T.E.R.) along with thought-provoking questions on better understanding your personal filters. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Understanding Stereotypes

Understanding stereotypes means seeing where assumptions are based on a person belonging to a certain group of people. These easy-to-use cards provide a simple model (U.N.F.A.I.R.) along with thought-provoking questions on better understanding & addressing stereotypes in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Working with Transgender Colleagues

These easy-to-use cards provide a simple model (G.E.N.D.E.R.) along with thought-provoking questions for creating a respectful and inclusive workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Card: Working with Women

These colorful, easy-to-implement cards provide a simple model (W.O.M.E.N.) and a list of questions that allow users/recipients to stop and think about gender specific issues. These cards are great for a quick training reminder or conversation starter.

Be Willing to Listen – Workplace Mini Poster

Powerful tips for working on diverse teams. This easy-to-use mini poster presents action steps and simple questions to trigger thoughts around the power of simply listening to others from an inclusive and respect-driven perspective. When you are willing to listen to others, you'll understand where they are coming from. Also available in a healthcare version.

Case Study & Branching Exercise: Highly Critical (Manager)

You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.

TrainingBytes® RESCUE™ The Active Ally/Upstander (Customer/Cafe Version)

SOLLAH EXCLUSIVE!

Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Customer/Cafe Version) shows a powerful how a customer can take simple actions to stop harassing (third-party) behavior. This scenario features a customer stepping in to stop harassment from another customer. If you witnessed harassment, would you step in to stop it?

TrainingBytes® RESCUE™ The Active Ally/Upstander (Office Employee Version)

SOLLAH EXCLUSIVE!

Could you step up and actively stop workplace harassment in progress? Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Office Employee Version) shows a powerful approach - empowering employees to take simple actions to stop harassing workplace behavior. This scenario features a co-worker harassing another employee.

TrainingBytes® Who Are You?™

SOLLAH EXCLUSIVE!

“Who are you?” That’s been asked by the greatest minds over the centuries. We’re not going to attempt to answer that universal question, but…we CAN address it as it relates to ourselves at work. We can choose to be a person with purpose. We can choose to be a person of respect. We can choose to look for the positive in others and bring out their best. When you think about what your alternatives are, it can help in making that choice….who you want to be.

Making A World of Difference in the Workplace™ (Healthcare)

The workplace is much more diverse. So your employees, managers and executive team need to know it’s important that they use cultural competency skills to interact and communicate respectfully with patients and their families. The bottom line: By better understanding your patients, YOU can make a world of difference in their lives and within your organization.