Search Video Library for: Change
Opening Your Business to the World
Increasing Competitive Capacity Through Improved Global Communication! This is a perspective paper on the topic of multicultural competency.
Trainer Resource Ethics & Compliance, Leadership Cultural Competency & Sensitivity, Change, Communication, Diversity Dynamics, Effective Leadership, Professionalism
Structured Interviewing: Perfecting the Perfect Hire
Average costs to hire and train a new employee are estimated conservatively at two-and-a-half times the combined annual salary and benefits budgeted for the position. This perspective paper covers the topic of effective interviewing.
Trainer Resource Leadership Effective (& Legal) Interviewing, Change, Effective Leadership, Management
Service from the Heart
An engaging video that shares the powerful truths about the positive difference from-the-heart service can make for everyone who does business with your organization.
Meeting Openers Personal Performance Customer Service, Change, Motivation, Professionalism
SMART-START™ Attitude: It's All in How You Look at It
A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.
Meeting Openers Leadership, Personal Performance Professionalism, Change, Collaboration, Communication, Interpersonal Skills, Motivation
SMART-START™ Coaching: It Takes Work!
This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about coaching others.
Meeting Openers Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Management, Professionalism, Sales & Service
SMART-START™ Interviewing: Hire the Right Person
A thought-provoking video that uses music, text and graphics to reinforce why hiring the right person for job is an interviewer's most important responsibility.
Meeting Openers Leadership Hiring & Recruiting, Change, Effective (& Legal) Interviewing
SMART-START™ Leadership: The Myth & The Reality
A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about leadership principles and concepts.
Meeting Openers Leadership Effective Leadership, Change, Management, Motivation, Professionalism
SMART-START™ Motivation
Looking for a smart way to kick off a training session? Launch a meeting? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about motivation and setting and achieving goals.
Meeting Openers Leadership, Personal Performance Motivation, Change, Effective Leadership, Professionalism
SMART-START™ New Supervisor: So, Now You're the Boss
A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion for new managers and supervisors.
Meeting Openers Leadership Effective Leadership, Change, Interpersonal Skills, Effective Leadership
Planning for a Successful Discussion (from Mentoring 201™)
Just like any important conversation you’re planning, you need to do your prep work. Think about your mentee and his or her strengths and weaknesses. That will help you ask the right questions to guide the conversation in the way that’s right for your mentee. In fact, it’s a good idea to prepare these questions in advance.
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Change, Collaboration, Interpersonal Skills, Effective Leadership, Professionalism
Setting Short-Term & Long-Term Goals (from Mentoring 201™)
A key part of the conversation you’ll have with your mentee over time is about their short and long-term goals. As part of this, it’s important to ask your mentee to discuss their strengths and weaknesses - both interpersonal and job-related skills.
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Change, Collaboration, Interpersonal Skills, Effective Leadership, Professionalism
Establishing Development Needs (from Mentoring 201™)
Up until now, you’ve covered overall goals and career path options with your mentee. How did they get there? That’s where an important topic for discussion comes into play … namely, development options. These are the strategies and tactics that your mentee can draw upon to help them grow and develop so that they can make their goals a reality.
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Change, Collaboration, Interpersonal Skills, Effective Leadership, Professionalism
Program Introduction (from Mentoring 201™)
A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer associates & team members learn about their new role – and their new organization. But this vital mentor-mentee relationship goes well beyond the initial first few days on the new job. In fact, it’s a relationship that can last throughout the respective careers of both participants.
Video Introduction Leadership, Personal Performance Coaching & Mentoring, Change, Collaboration, Interpersonal Skills, Effective Leadership, Professionalism
Must Do's As a Mentor
There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Change, Collaboration, Interpersonal Skills, Effective Leadership, Professionalism
A.C.E. It!™ How to Solve Tough Workplace Problems
Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!
Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Change, Communication, Effective Leadership, Sales & Service
Preparing for The Three-Dimensional Interview
Preparing to conduct an effective (and legal) structured interview using key behavior-based interviewing techniques.
Video Vignettes Leadership Management, Change, Professionalism
A.C.E. in Action - Putting Parts of A.C.E. Model Together
Understanding all three steps of an easy-to-use problem-solving model - A.C.E. in Action.
Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Effective Leadership, Problem Resolution
The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™
This program helps hiring managers take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.
Off-The-Shelf Video Program (ILT) Leadership Effective (& Legal) Interviewing, Change, Hiring & Recruiting, Management, Professionalism
Conducting The Three-Dimensional Interview
Explanation of how to conduct an effective three-dimensional interview.
Video Vignettes Leadership Management, Change, Professionalism
Evaluating The Three-Dimensional Interview
Explanation of how to evaluate capability, commitment and culture fit in a three-dimensional interview
Video Vignettes Leadership Management, Change, Professionalism