Search Video Library for: Change
Insight: Combinations of Strengths Produce Exponential Results
The notion that it is a combination of strengths that produces results and leads to extraordinary leadership
Video Vignettes Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Motivation, Professionalism
Insight: The Fastest Way Isn't Always a Straight Line
The perspective that leadership skills do not have to be developed in a linear fashion.
Video Vignettes Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Motivation, Professionalism
The "Whatever" Coworker (from Bad Apples™)
Dealing with an under-performing employee who appears to not care.
Video Vignettes Leadership, Personal Performance Interpersonal Skills, Change, Collaboration, Communication, Interpersonal Skills, Effective Leadership, Professionalism
The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)
Dealing with a difficult customer - it takes work, but the benefits are easy to see.
Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Customer Service, Interpersonal Skills, Professionalism
Program Introduction (from Integrity Every Day)
Introduces what it means to act with integrity on a daily basis.
Video Introduction Ethics & Compliance Ethics & Integrity, Change, Compliance, Interpersonal Skills, Professionalism
The Extraordinary Leader - Program Introduction
Real people expressing concerns and insight into what it takes to become a leader
Video Introduction Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Management, Motivation, Professionalism
The Three Dimensional Interview - Program Introduction
Provides insight and introduces pertinent concepts on interviewing technique.
Video Introduction Leadership Effective (& Legal) Interviewing, Change, Hiring & Recruiting, Effective Leadership, Professionalism
How to Maintain Integrity Every Day (from Integrity Every Day)
Summarizes how to maintain integrity each and every day.
Video Summary Ethics & Compliance Ethics & Integrity, Change, Communication, Interpersonal Skills, Professionalism
The Extraordinary Leader - You Can Make An Extraordinary Difference
Review of the keys to becoming an extraordinary leader and why it is important.
Video Summary Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Motivation, Professionalism
Training Triage: Prioritizing Needs for the High-Performing Workforce
Perspective paper on the topic of workplace competencies
Trainer Resource Leadership Effective Leadership, Change, Management, Motivation
Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)
Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.
Video Vignettes Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills
Team Troubles? (The 'Fight' Approach to Conflict)
Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.
Video Vignettes Leadership Teamwork, Change, Communication, Conflict Resolution, Interpersonal Skills, Professionalism
Everybody Wins - Program Introduction
"I just love conflict!" Said no one ever! Learn to turn conflict into collaboration by following a three-step process featured in the opening segment of the program.
Video Introduction Personal Performance Interpersonal Skills, Change, Communication, Diversity Dynamics, Management, Professionalism
The Three-Dimensional Interview - Program Summary
Review of how to prepare,conduct and evaluate an effective three-dimensional (structured) interview.
Video Summary Leadership Management, Change, Professionalism
Courage 2 Coach™
Let's face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days when some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job market is these days…it’s difficult to attract and retain good people. The only thing that works is having the courage to coach.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Effective Leadership, Professionalism
Courage 2 Coach™ - Coaching to Motivate
When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism
Courage 2 Coach™ - Program Introduction/Model
This engaging video lays out the Courage 2 Coach™ (C2C) model for effective coaching. A narrator/coach works through a high level coaching scenario using a dramatic situation.
Video Introduction Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Problem Resolution, Professionalism
Structural Inequality: Applications of an Old Theory to New Organizational Challenges
This perspective paper introduces the concept of Structural Inequality (SI). SI offers a new way of looking at organizational structures and systemic practices, which contribute to inequity and exclusion. SI can be a powerful intervention as diversity and inclusion becomes the driving force behind HR and EEO initiatives to create inclusive workplaces that are free from discrimination and other unlawful practices and responsive to all groups within the organization.
Trainer Resource Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Culture Commitment, Inclusion / Equity / Belonging, Management, Respect / Respectfulness
Workplace Bullying: The School Principal
A teacher takes necessary steps. Review Organizational Polices, Document actions and responses, Involve HR or management, Formalize complaint.
Video Vignettes Ethics & Compliance Abusive Conduct / Bullying, Communication, Ethics & Integrity, Harassment Prevention, Professionalism
Workplace Bullying: Stand Up for Others
A coworker stands up for another coworker who is bullied by an employee of another company (vendor).
Video Vignettes Ethics & Compliance Abusive Conduct / Bullying, Communication, Harassment Prevention, Professionalism