Search Video Library for: Managers / Supervisors

Progressive Intervention (from Fearless Facilitation! How to Lead Effective Training™)

Managing pervasive disruptions

Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Effective Training, Interpersonal Skills, Effective Leadership, Professionalism Closed Captioned

Recognizing & Stopping Harassment (from Legal Briefs™)

When it comes to preventing workplace harassment and discrimination, you need to recognize it... and quickly. This video outlines how to recognize and stop both.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Professionalism Closed Captioned

Recruiting & Hiring (from It's the Law™)

When it comes to recruiting and hiring, there's a lot you need to know as a manager - unless of course you want to spend the next the next couple of years working with me to try to justify your actions to a jury. A variety of state, federal, and local laws impact how you recruit, hire, and promote people. The best way to ensure that everything is on the up and up is to make sure that every decision is based on the person's ability to do the job!

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism Closed Captioned

The Family & Medical Leave Act (from It's the Law™)

One of the things you hear more and more about these days is balance. You know, balancing your work and the rest of your life. And a law with the purpose of helping employees balance their work and their life is the Family and Medical Leave Act (FMLA). Private sector employers with 50 or more employees, and all schools and government employers are covered by the FMLA. It’s a complicated law and this vignette helps demystify the FMLA.

The New Max and Lorie (from FOSA™ Documenting Discipline)

Working through discipline issues can be tough. Working through the progressive discipline process using FOSA™ can help. Remember, you can only give your employees the advice and tools to help them... you can force them. This video is an example of how two employees respond to the FOSA™ approach.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution Closed Captioned

The Question That Stumps You (from Fearless Facilitation! How to Lead Effective Training™)

Handling questions and generating discussion

Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Effective Training, Interpersonal Skills, Effective Leadership, Professionalism Closed Captioned

Trust Me, It's Not Anonymous

Digitally Remastered! One of the biggest fears employees have about reporting potential violations is that their name or reports won't be kept anonymous or confidential. So, when we learn about employees who have concerns about any part of our business ethics and compliance program, we need to take the time to explain how our program works and encourage employees to speak up about anything they think could be a problem.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness Closed Captioned

You Guys Just Figure It Out

Digitally Remastered! One of the biggest challenges we face is finding the time to deal with multiple and competing priorities, right? But, when it comes to maintaining a culture of integrity, our first priority as a manager has to be making sure all our employees always feel comfortable coming to us with concerns; and when they do, making the time to listen and address those concerns appropriately.

More Than a Gut Feeling™ Legal or Illegal Interviewing Questions?

Asking the right questions in an interview is your single best way to get the right kinds of information... the kinds of information that will lead you to the best hiring decision. But how do you know what's legal... and even illegal to ask during an interview? This short video provides up-to-date do's and don'ts when it comes to interview questions and is a comprehensive resource for all managers and/or supervisors involved in the hiring process.

Topic: Hiring & Recruiting Learning Path: Leadership Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Management

Introduction (from Legal Briefs™ Harassment & Discrimination)

This video provides a great introduction to the topic of avoiding harassment and discrimination lawsuits. It sets the stage for several situations and questions/answers to key legal landlines in the workplace.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Professionalism Closed Captioned

Legal Briefs™ Discipline & Termination - Program Introduction

Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.

Legal Briefs™ Workplace Violence: Program Introduction

Preventing workplace violence begins with manager awareness.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Closed Captioned

Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)

Explanation of the M.E.E.T. communication model as a tool for addressing unacceptable behavior and conflict in the workplace.

Topic: Conflict Resolution Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Effective Leadership Closed Captioned

Program Introduction (from FOSA™ Documenting Discipline)

Handling performance problems and disciplining employees are major parts of every manager's or supervisor’s job. And when you think about it, disciplining employees is one of the most difficult parts of a manager’s job. This video provides a quick introduction to the FOSA™ process.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution Closed Captioned

The Extraordinary Leader - Program Introduction

Real people expressing concerns and insight into what it takes to become a leader

Topic: Effective Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Interpersonal Skills, Management, Motivation, Professionalism Closed Captioned

The Three Dimensional Interview - Program Introduction

Provides insight and introduces pertinent concepts on interviewing technique.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Hiring & Recruiting, Effective Leadership, Professionalism Closed Captioned

Discipline & Termination: Three Actions for Keeping It Legal

A quick review of actions and tips that managers can take to keep discipline and termination actions legal.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned

Four Actions for Staying Out of Court (from Legal Briefs™ Harassment & Discrimination)

Working through legal landmines can be tough. Four key actions for staying out of a harassment & discrimination lawsuit are covered in this video.

Johnny the Bagger® - Final Thought

How to provide service from the heart

Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Change, Communication, Customer Service, Interpersonal Skills, Motivation, Professionalism

Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court

Reviews the actions for legal hiring practices.