Search TAG® Library (156 Assets Found)

Results for Keywords: service

  • Whale Done! - Whale Tail Ink Pens (10 pack)

    This simple "whale tail" black ink pen makes a great gift or prize for participants of the Whale Done!

    #141 ID:540 Topic: Leadership Learning Path: Leadership Type: Tools & Take Aways Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
  • SMART-START™ Coaching: It Takes Work!

    This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about coaching others.

    #142 ID:501 Topic: Leadership Learning Path: Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Sales & Service, Professionalism
  • She's Just a Kid

    Stereotyping based on age.

    #143 ID:417 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect, Unconscious / Hidden Bias Closed Captioned
  • Understanding Filters – Workplace Mini Poster

    Be aware of your filters! Every person has multiple filters through which they see the world. Examples of these filters include: gender, generation, country of origin, disabilities, military service, ethnicity and parental status. This easy-to-use mini-poster is also available in a healthcare version.

    #144 ID:2001 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Inclusion, Respect, Discussion Trigger, Learning Reinforcement
  • SafetyBytes® - Using the Ampere Meter

    In this SafetyBytes® module, we’ll discuss the use of the amp meter which is used to test the amperage flowing in a circuit.

    #145 ID:1197 Topic: Electrical Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Safety Orientation Course Level: Foundational Seat Time: 5 Minutes
  • SafetyBytes® - Using the VOM Meter

    In this SafetyBytes® module, we’ll discuss the use of the VOM meter which is used to test the continuity or resistance in a circuit as well as the voltage.

    #146 ID:1195 Topic: Electrical Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Safety Orientation Course Level: Foundational Seat Time: 5 Minutes
  • SafetyBytes® - Using the Volt Meter

    In this SafetyBytes® course, we’ll discuss the use of the Volt meter which is an instrument used for measuring the potential difference, or voltage, between two points in an electrical or electronic circuit.

    #147 ID:1196 Topic: Electrical Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Safety Orientation Course Level: Foundational Seat Time: 5 Minutes
  • Clarify Goals and Identify Concerns

    The importance of knowing what you want to achieve in order to solve problems.

    #148 ID:19 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Communication & Influencing Closed Captioned
  • Diversity Version 3.0 - Organizational Development and Continuous Education

    This perspective paper discusses the concept that diversity in the workplace has steadily evolved over the last couple decades. Originally it focused primarily on race, but later broadened to include the promotion of women, people with disabilities and the LGBT community. Now, the definition of diversity is expanding further to include aspects such as physical characteristics, background, family status, military service, personality and work style. Today, in essence, diversity is all of the ways that we are similar and different to one another.

    #149 ID:1510 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion, Respect, Discussion Trigger
  • Got Ethics?® Quality Products and Services

    The pressure to perform and get work done can cause us to consider compromising our work or product quality. However, taking any action that compromises work or product quality can have serious consequences for us, our organization, our vendors, and our customers.

    #150 ID:1297 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes
  • Got Ethics?® Accepting and Giving Gifts

    The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. The acceptance of gifts is one of many ethical issues that come up in the workplace.

    #151 ID:1226 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes
  • TrainingBriefs™ Religion at Work
    New eLearning Course

    New Micro-Learning! It’s one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can be accused of harassment. And when a supervisor is the one talking about religion in the workplace, employees may believe that religion discriminatorily effected employment decisions.

    #152 ID:2213 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Accepting and Giving Gifts

    New Micro-Learning! The acceptance of gifts, services, and hospitality can leave an organization vulnerable to accusations of unfairness, partiality, deceit, or even unlawful conduct. This is one of many ethical issues that come up in the workplace.

    #153 ID:2024 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • Got Ethics?® Welcome to the Real World

    This eLearning course focuses on the appropriate ways to compare your organization to the competition. Comparing your products and services to the competition must be done in a truthful manner.

    #154 ID:1295 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 10 Minutes
  • Team Spark: Honor Unique Contributions

    The individual brilliance of an employee is not always realized until a group comes together to collaborate. Working with other employees on diverse teams helps each team member to tap into their creativity, often producing ground breaking products and services that could only be discovered through collaboration.

    #155 ID:1571 Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
  • They've Never Failed the Test

    Balancing the need to have speedy production while assuring quality control

    #156 ID:35 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned