Complete Video Library

Case Study & Branching Exercise: Highly Critical (Manager)

You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.

Topic: Effective Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Emotional Intelligence, Successfully Leading Others, Learning Reinforcement, Management

Case Study & Branching Exercise: Overwhelmed! (Manager)

You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.

Topic: Effective Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Successfully Leading Others, Management, Personal Improvement

Case Study – I Need Help! I’m Afraid of My Spouse (Manager)

This exercise leads to a discussion about violence in the workplace.” The Q&A-based format helps participants look at the intruder response topic addressing the highest risk demographic of estranged spouses committing violent acts in the workplace (32% of workplace violence incidents are homicides against women).

Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Workplace Safety Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Conflict Resolution, Discussion Trigger

Case Study – It’s Not MY FAULT! (Manager)

You're a manager. Over a year ago, an employee was hired to assist you. Since that time, you have noticed that this employee’s work is consistently below expected standards. Every time you try to counsel this employee on improving results, the employee overreacts and blames someone else for their sub-standard performance....

Case Study – Why Diversity, Why Now? (Employees)

This case study is designed to help participants discover that diversity encompasses more than what they may realize on both a personal and professional level. Read through this case study and answer the questions at the end.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Interpersonal Skills, Training Support

Case Study – Why Diversity, Why Now? (Managers)

This case study is designed to help managers discover that diversity encompasses more than what they may realize on both a personal and professional level.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Team Builder, Training Support

Case Study: AWOL Paul (a manager)

When privacy and productivity clash.

Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness, Workplace Privacy

Case Study: Inside Job (employee)

Using company information for personal gain

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism

Case Study: Short Fuse (employee)

Aggressive and threatening comments on the job

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Workplace Violence Prevention

Case Study: Suspicion (employee)

Withholding important information

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Management, Professionalism

Case Study: The Rivals (manager)

Handling conflict between two employees

Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Conflict Resolution, Management, Professionalism

Case Study: Using Crude Language in the Workplace

Stereotyping / Why words matter in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

Community Outreach

How postings in an office can be considered offensive.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness

Consenting Adults

When coworkers begin dating one another

Topic: Professionalism Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills

Cyber Bully

Bullying through social media is discussed in this case study.

Topic: Abusive Conduct / Bullying Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Harassment Prevention, Interpersonal Skills, Management

Dysfunctional Teams

Dealing with team conflict

Topic: Communication Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Management, Professionalism, Teamwork