Search TAG® Library (46 Assets Found)

Results for Keywords: problem resolution Topic: Problem Resolution

  • Recognize Opportunities Example 1

    An example of how sales team members can practice skills to recognize sales opportunities.

    #41 ID:607 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
  • Recognize Opportunities Example 2

    An example of how sales team members can practice skills to recognize sales opportunities.

    #42 ID:608 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
  • Set the Stage

    Discusses how to successfully prepare for a sales call.

    #43 ID:609 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

    Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

    #44 ID:2116 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Course Level: Foundational Seat Time: 40 Minutes
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning)

    Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

    #45 ID:2099 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Emotional Intelligence Course Level: Foundational Seat Time: 40 Minutes
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace

    Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    #46 ID:2093 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned