Search TAG® Library (130 Assets Found)

Results for Keywords: new supervisor

  • SMART-START™ New Supervisor: So, Now You're the Boss

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion for new managers and supervisors.

    #1 ID:495 Topic: Leadership Learning Path: Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership
  • Legal Briefs™ Family and Medical Leave Act

    The Family and Medical Leave Act (FMLA) provides employees with health problems and family challenges the opportunity to deal with those issues without having to worry about the impact on their careers. Managers and organizations need to be aware of the purpose and benefits of the FMLA and make sure they are correctly communicating and interpreting the law to employees.

    #2 ID:1560 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Leadership, Management, New Supervisor Course Level: Intermediate Seat Time: 30 Minutes
  • Leadership 101

    Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

    #3 ID:888 Topic: Leadership Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Coaching & Mentoring, New Supervisor, Onboarding Course Level: Intermediate Seat Time: 35 Minutes
  • After the Hire: Retaining Good Employees

    Hiring good employees is never easy. Managers and their organizations must also focus on strategies for keeping their best employees on the job. This program focuses on how to keep your best employees loyal to your organization.

    #4 ID:805 Topic: Hiring & Recruiting Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Management, Retention Aid, New Supervisor Seat Time: 24 Minutes
  • Good People, Bad Choices - A Guide to Ethical Decision Making

    Almost every day, we hear of an organization being accused of ethical misconduct. Nearly all of these organizations had a code of ethics, detailed policies and specific procedures. But it’s not the organization that behaved unethically; it was the i

    #5 ID:807 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Ethics, Leadership, New Supervisor Seat Time: 24 Minutes Closed Captioned
  • Succeeding vs. Settling (Employee View Point)

    Keeping the best employees means you need to help them succeed! That takes effort and desire on your part. Desire to give feedback - both good and critical... and encouragement.

    #6 ID:1878 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Retention Aid, Assessing Performance, New Supervisor
  • TrainingBriefs™ Empowered Leadership

    New Micro-Learning! As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”

    #7 ID:2108 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, New Supervisor, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • Got Leadership?™ Coaching - An Overview

    Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. This course introduces concepts to help you excel in the necessary interpersonal skills to excel in coaching your employees.

    #8 ID:1369 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Leadership, Management, New Supervisor, Personal Improvement Course Level: Foundational Seat Time: 14 Minutes
  • Got Leadership?™ Stephen Covey on Leadership™

    This eLearning course is designed to help trigger meaningful discussion on the importance of personal leadership and the impact it can have within your organization.

    #9 ID:1038 Topic: Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, New Supervisor Course Level: Intermediate Seat Time: 10 Minutes
  • Discussion Card: ATTITUDE! Producing Positive Results

    We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #10 ID:2096 Topic: Leading Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Team Builder or Retention Aid, Assessing Performance, New Supervisor, Learning Reinforcement, Emotional Intelligence
  • Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court

    All organizations have to recruit and hire new employees. It is one of a manager’s most important duties. Finding the right person for the right job can be a struggle for any manager, not to mention the myriad of legal issues that surround recruiting and hiring. This course is designed to simplify recruiting and hiring by focusing on the toughest issues managers face and giving you some real-world examples to help you understand and implement a recruiting and hiring process.

    #11 ID:691 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Interviewing, Hiring & Recruiting, New Supervisor Course Level: Intermediate Seat Time: 30 Minutes
  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role

    Help newly promoted managers/supervisors navigate their changing roles and have immediate impact! Climb in the proverbial camper for an enlightening road trip with five friends who share experience and insights about making successful transitions from peer to boss.

    #12 ID:248 Topic: Leading Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor Closed Captioned
  • Peer Today, Boss Tomorrow™: Navigating Your Changing Role (eLearning Classic)

    Help new managers promoted from within get up to speed fast. This course presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role. Key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly.

    #13 ID:678 Topic: Management Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Course Level: Foundational Seat Time: 30 - 45 minutes
  • It's the Law™ - Program Introduction

    Explains the responsibility of managers to know the law and how it applies in their workplace

    #14 ID:131 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Compliance, Ethics, Harassment, Leadership, Management, New Supervisor Closed Captioned
  • Peer Today, Boss Tomorrow™ (Advantage eLearning Course)

    Ease the transition for new supervisors with this interactive eLearning program. Ideal to use within the first 30-60 days of entering their new role. This highly engaging course can also be used with existing managers/supervisors who were never appropriately trained on their responsibilities.

    #15 ID:951 Topic: Leading Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Course Level: Advanced Seat Time: 45 Minutes
  • Accept Your New Role

    Presents a misunderstanding between a new supervisor and a subordinate employee

    #16 ID:243 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Take Action

    Example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

    #17 ID:246 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Transition to Boss Is...™

    Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

    #18 ID:1417 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Professionalism, Learning Reinforcement
  • TrainingBriefs™ Accepting Your New Role

    New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.

    #19 ID:2129 Topic: Leading Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 9 Minutes
  • Set Clear Boundaries

    Learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group.

    #20 ID:245 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Peer Today, Boss Tomorrow™ Board Game

    A fun and interactive way to help new managers promoted from within get up to speed fast.

    #21 ID:895 Topic: Leading Learning Path: Leadership Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Seat Time: 15-45 Minutes
  • The Consequences of Sexual Harassment™ (Delaware Employees, Managers & Supervisor)
    New Asset

    With the passing of Delaware House Bill (HB) 360, the state created a new section to the Delaware Discrimination in Employment Act (DDEA) that focuses specifically on sexual harassment. Delaware companies with 50 or more employees (excluding independent contractors or employees who work less than 6 months) are required to provide sexual harassment prevention training every two (2) years. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

    #22 ID:2243 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment, Discrimination Closed Captioned
  • Got Leadership?™ Communication Skills for New Supervisors

    Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.

    #23 ID:1485 Topic: Communication Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Management, Professionalism, Leading Course Level: Foundational Seat Time: 15 Minutes
  • Got Leadership?™ Now I’m the Manager…

    Congratulations! Being a supervisor/manager can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you. So, take a deep breath and get ready to learn more about the exciting challenges you have ahead.

    #24 ID:1400 Topic: Leading Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Management Course Level: Intermediate Seat Time: 12 Minutes
  • Ready. Set. CHANGE! Reacting Smarter. Adapting Faster. Engaging Together.

    Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.

    #25 ID:709 Topic: Change Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution, Onboarding Course Level: Intermediate Seat Time: 35 Minutes
  • Recruiting a New Member

    Asking an existing employee to take on a mentoring role for a new employee.

    #26 ID:466 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • TrainingBriefs™ The Know-It-All Boss: Leadership by Proxy

    New Micro-Learning! As a manager or supervisor, you manage multiple priorities and shifting deadlines on a daily basis. How you listen and respond to your team may or may not be your best example of good leadership skills.

    #27 ID:2026 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Substance Abuse - Suspicion/Detection
    New eLearning Course

    New Micro-Learning! As managers, we have a responsibility to understand and communicate the organization’s policy on substance abuse or use in the workplace to employees. Let’s face it—the last thing any manager, supervisor or organization wants to deal with is a lawsuit regarding substance use or abuse in the workplace.

    #28 ID:2153 Topic: Substance Abuse Learning Paths: Ethics & Compliance, Workplace Safety Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 5 Minutes
  • Article: Goals and New Year’s Resolutions

    What are your hopes and dreams for the New Year? Maybe you’re like a friend of mine whose resolution is that she won’t have any resolutions. I recommend this for those of you who think last year was akin to spending eternity atop a treadmill set on warp speed. Maybe you need a break from resolutions.

    #29 ID:1551 Topic: Motivation Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Goals and Goal Setting
  • TrainingBriefs™ The No…No…No! Boss

    New Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.

    #30 ID:2141 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Emotional Intelligence Course Level: Intermediate Seat Time: 7 Minutes
  • Conflict Clock™ for Managers & Supervisors

    Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    #31 ID:1515 Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 20 Minutes
  • TrainingBriefs™ Religion at Work
    New eLearning Course

    New Micro-Learning! It’s one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can be accused of harassment. And when a supervisor is the one talking about religion in the workplace, employees may believe that religion discriminatorily effected employment decisions.

    #32 ID:2213 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ EEO Overview
    New eLearning Course

    New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.

    #33 ID:2177 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Diversity in Recruiting & Hiring
    New eLearning Course

    New Micro-Learning! Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. You may even be asking yourself, how can we get past potential bias and get the right talent in the door? And how do we keep them once we have them?

    #34 ID:2170 Topic: Hiring & Recruiting Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Interviewing, Unconscious / Hidden Bias Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Accentuate the Positive
    New eLearning Course

    New Micro-Learning! For many leaders, their focus is typically upon when the mark is being missed. In most organizations, considerable energy and attention are invested in what’s off track as opposed to what’s working well and that is what this module is all about, accentuating the positive.

    #35 ID:2174 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Motivation, Leadership, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Avoiding Bias in Hiring
    New eLearning Course

    New Micro-Learning! Making assumptions about others is a natural way of interacting with each other. But, assumptions can have a negative effect when it comes to hiring. In this course, we will explore how unconscious bias, or assumptions can prevent you from finding top talent for the roles you are trying to fill.

    #36 ID:2167 Topic: Unconscious / Hidden Bias Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Hiring & Recruiting, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Avoiding Discipline
    New eLearning Course

    New Micro-Learning! Although it can be uncomfortable or even unpleasant at times, you have a responsibility to take corrective or disciplinary action when the situation warrants it. In this course, we will examine the issue of avoiding discipline.

    #37 ID:2186 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Beware of Personal Opinions
    New eLearning Course

    New Micro-Learning! In the workplace, we need to understand how controversial issues outside of the organization can affect internal working relationships and productivity when we start voicing our personal opinions in the midst of a culturally diverse workforce.

    #38 ID:2178 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Inclusion Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Building Trust
    New eLearning Course

    New Micro-Learning! To build relationships you have to start by building trust. And that doesn't just happen... you have to work on it. You need to show your people that they can trust you and depend on you. If your employees see you right there with them, doing the job with them and working with them in a way that builds that trusting bond, they're going to trust you.

    #39 ID:2181 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Change? No Thanks!
    New eLearning Course

    New Micro-Learning! Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!

    #40 ID:2208 Topic: Change Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Management Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ Combine Your Strengths
    New eLearning Course

    New Micro-Learning! Extraordinary leaders understand that it's the combination of strengths that produces exponential results. It is these results that result in extraordinary leadership. This course takes a look at easy-to-understand steps to maximizing your leadership skills.

    #41 ID:2185 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Describing the Job
    New eLearning Course

    New Micro-Learning! Recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.

    #42 ID:2189 Topic: Hiring & Recruiting Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 6 minutes
  • TrainingBriefs™ Discipline & Termination: Not Being Prepared
    New eLearning Course

    New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.

    #43 ID:2202 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Discipline - Avoiding Termination
    New eLearning Course

    New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.

    #44 ID:2194 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Documenting Correctly
    New eLearning Course

    New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.

    #45 ID:2190 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Effective Interviewing: Contrary Evidence
    New eLearning Course

    New Micro-Learning! When an interviewer begins to get a one-sided impression during a job interview, they tend to ask questions that will further confirm that impression. The reverse is also true. When an interviewer thinks a candidate has all the wrong skills or behaviors, they tend to ask questions that confirm the impression. To prevent these common interview issues, the interviewer needs to ask for contrary evidence.

    #46 ID:2239 Topic: Hiring & Recruiting Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Professionalism Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Focus on Your Strengths
    New eLearning Course

    New Micro-Learning! This course focuses on the energy that should be spent exploiting our strengths instead of focusing our energy on our weaknesses. As you complete this quick course, ask yourself in what areas do I want to be recognized as outstanding?

    #47 ID:2188 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 6 minutes
  • TrainingBriefs™ Holding Others Accountable for Retaliation
    New eLearning Course

    New MicroLearning! To demonstrate your commitment to the organization’s culture of integrity, you must consistently hold employees accountable for their actions. You should expect everyone in the workplace to have that same commitment to compliance. Finally, managers need to hold one another to the same standards as everyone else… with NO exceptions.

    #48 ID:2150 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment, Management, Professionalism Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Illegal Harassment
    New eLearning Course

    New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.

    #49 ID:2182 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Inconsistent Discipline
    New eLearning Course

    New Micro-Learning! Managers should always be professional, be even-handed, and above all, be consistent. Now obviously, employees aren't machines. And part of being a good manager is being able to tailor your management style to the unique needs of individuals. But when it comes to progressive discipline, making exceptions or applying different standards is a great way to end up telling your story to a judge.

    #50 ID:2205 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Indirect Leadership Development
    New eLearning Course

    New Micro-Learning! This quick course focuses on a better and faster way to achieve your leadership development goals by tapping into competency companions. Remember... “the fastest way to becoming extraordinary isn't always a straight line.”

    #51 ID:2175 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 minutes
  • TrainingBriefs™ Leading Is A Commitment
    New eLearning Course

    New Micro-Learning! You won't become a leader because it's logical that you do, or because the company demands that you become a leader, or because it's a new way to get you people to work harder. Forget it! Leadership is too big a commitment, and too big a change from the way you’re used to working. You will only become a leader if you are first convinced it's in your personal best interests to do so.

    #52 ID:2180 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Leading Others
    New eLearning Course

    New Micro-Learning! We all know excellent leaders. We marvel at their skills. We trust them and willingly follow them. And, they lead our organizations and us to extraordinary success. So, what is it about them that’s so great?

    #53 ID:2152 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Leading to Engage Others
    New eLearning Course

    New Micro-Learning! In this course, we will take a look at three fundamental ways leaders enroll followers, and how only one really works. We will also look at how leaders capture the attention of their followers to take the journey to a better place by ensuring they know how much better it is then where they are now.

    #54 ID:2179 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Professional Leadership
    New eLearning Course

    New Micro-Learning! A manager must base their professional leadership on their personal values. That's why every leader in history has done the things that they do: to promote their personal values. That's the big perk of leadership.

    #55 ID:2176 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 9 Minutes
  • TrainingBriefs™ Progressive Discipline
    New eLearning Course

    New Micro-Learning! Progressive discipline is a process for dealing with job-related behavior that does not meet expected and communicated performance standards. This course will address this process so you can avoid a wrongful termination lawsuit.

    #56 ID:2187 Topic: Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 7 Minutes
  • TrainingBriefs™ Recruiting and Hiring (Legally)
    New eLearning Course

    New Micro-Learning! Recruiting and hiring is the process of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks. In this course, we’ll take a look at this process and some of the pitfalls you must avoid.

    #57 ID:2184 Topic: Hiring & Recruiting Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 7 Minutes
  • TrainingBriefs™ Redirection
    New eLearning Course

    New Micro-Learning! Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.

    #58 ID:2195 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management Course Level: Foundational Seat Time: 5 minutes
  • TrainingBriefs™ Respecting Sexual Orientation
    New eLearning Course

    New Micro-Learning! Knowing when and how to deal with issues of sexual orientation, or sexuality, or even lifestyle choices can be a challenge. They're the kind of things that can give rise to gossip and innuendo, at the very least; and outright hostility and harassment if you don't deal with them correctly.

    #59 ID:2237 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Leadership, Professionalism, Respect Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Selecting Diverse Candidates
    New eLearning Course

    New Micro-Learning! Do you find yourself cutting corners when it comes to selecting team members? Meaning... do you find yourself taking the easy way out by just selecting team members who are more like the existing team members or yourself? If you answered yes to either of these questions, you may be losing out on new insights and ideas that could maximize your team performance and organizations bottom line.

    #60 ID:2222 Topic: Hiring & Recruiting Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Management, Inclusion, Teamwork Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Strive for Extraordinary
    New eLearning Course

    New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.

    #61 ID:2225 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Substance Abuse - Appropriate Action
    New eLearning Course

    New Micro-Learning! Have you ever wondered what the appropriate action may be if you suspect an employee is having performance or conduct issues because of alcohol abuse? After all, if alcoholism is a disease, isn’t it covered under the ADA? Should I do anything? As you will learn in this lesson that there are definitive steps you can and should take.

    #62 ID:2154 Topic: Substance Abuse Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Substance Abuse - Intervention
    New eLearning Course

    New Micro-Learning! Some managers find it daunting when they need to address an employee’s poor performance on the job due drug or alcohol abuse. If you find yourself in this situation, just keep in mind that accusing someone is always the wrong way to go. Don’t try to diagnose—don’t moralize. In fact, don’t focus on drugs or alcohol at all. Only discuss performance and conduct.

    #63 ID:2159 Topic: Substance Abuse Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Substance Abuse Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Substance Abuse - Staying Focused on the Issue
    New eLearning Course

    New Micro-Learning! One of the challenges of dealing with a substances abuse situation, especially for the inexperienced, is staying focused on the issue. Emotions tend to run high and it can be easy to get sidetracked. In this course, you'll learn about the things you can do to ensure your meeting stays focused on the issue.

    #64 ID:2155 Topic: Substance Abuse Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Substance Abuse - Testing
    New eLearning Course

    New Micro-Learning! Drug testing can be a valuable, and sometimes legally required, tool for hiring as well as maintaining a drug free workplace environment. Employees often wonder if such practices were really legal, especially when they get the results. What do you think?

    #65 ID:2156 Topic: Substance Abuse Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The ADA - Determining Qualifications
    New eLearning Course

    New Micro-Learning! As a manager, have you ever asked yourself “If this person is qualified for the job, does that mean I automatically have to put him or her at the top of the list because they have a disability? This course takes a closer look at answering this question as well as other hiring practices under the ADA.

    #66 ID:2157 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The ADA - Maintaining Compliance
    New eLearning Course

    New Micro-Learning! It’s important that you focus on what you need to do on an on-going basis to help ensure you're in compliance with the ADA. This course will take a closer look at the five actions you should know - and take - regarding to the ADA.

    #67 ID:2158 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ The ADA - Questions About Hiring
    New eLearning Course

    New Micro-Learning! As a manager, have you ever asked yourself “How does the ADA affect me when in comes to hiring people?” Remember, essential function is generally defined, as one of the fundamental duties of the job related to the reason the job exists. In this course, we’ll take a closer look at essential function and how it affects you under the ADA.

    #68 ID:2160 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The ADA - Questions About Performance Issues
    New eLearning Course

    New Micro-Learning! As a manager, have you ever asked yourself “Is there something special I should do, in terms of the ADA, to deal with this performance issue?” This course will take a closer look at performance issues with employees with disabilities.

    #69 ID:2161 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The ADA - Reasonable Accommodations
    New eLearning Course

    New Micro-Learning! As a manager, have you ever asked yourself “What is this reasonable accommodation thing? In this course, we’ll take a closer look at answering that question and what reasonable accommodation means to you in the workplace under the ADA.

    #70 ID:2162 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The ADA – An Overview
    New eLearning Course

    New Micro-Learning! Title I of the ADA—as well as the Rehabilitation Act of 1973, which applies to federal employers and recipients of federal financial assistance—prohibit discrimination against the disabled in all employment practices. This module provides a quick overview of the ADA.

    #71 ID:2151 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 8 minutes
  • TrainingBriefs™ The Benefits of Leadership
    New eLearning Course

    New Micro-Learning! Leadership isn't well understood by most managers and they may perceive it as something that they can't do, are uncomfortable doing, or that has no benefit to them. During this short course, you will learn about the benefits of making the transition from manager to leader.

    #72 ID:2171 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The Five Clusters of Strength
    New eLearning Course

    New Micro-Learning! Based on research by Jack Zenger and Joe Folkman - two of the most preeminent thought-leaders on leadership development - this course focuses on the five tenets that encompass the characters of core strengths that really matter in becoming an extraordinary leader.

    #73 ID:2226 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Management Course Level: Foundational Seat Time: 9 Minutes
  • TrainingBriefs™ The FMLA - An Overview
    New eLearning Course

    New Micro-Learning! The Family and Medical Leave Act, or FMLA, was signed into law in 1993 with the intent of balancing the demands of the workplace with the needs of families. This course takes a look at the overall purpose of the FMLA and how it impacts you and your organization.

    #74 ID:2165 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The FMLA - Employee Rights & Policies
    New eLearning Course

    New Micro-Learning! You may have heard about the FMLA and you may be asking, “what are our managers responsible for when it comes to the FMLA?” This quick course takes a look at a manager's responsibilities when initially confronted with a leave situation - as well as informing employees of their rights and the policies within the organization.

    #75 ID:2166 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The FMLA - Reduced Schedules & Leaves
    New eLearning Course

    New Micro-Learning! When it comes to the FMLA, three of the biggest concerns managers have been known to deal with are reduced schedules, intermittent leave, and military leave. This quick course explores each of these topics and how they can affect you in the workplace.

    #76 ID:2164 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The FMLA - Steps to Staying Compliant
    New eLearning Course

    New Micro-Learning! You may be very familiar with the FMLA, but do you know what to do to ensure that you and your employer stay in compliance with the FMLA? In this course you'll examine the key actions you should take to avoid lawsuits not only against your employer but you personally.

    #77 ID:2163 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The FMLA - What Qualifies for Leave
    New eLearning Course

    New Micro-Learning! Managers often find themselves questioning if an employee’s condition really qualifies for FMLA leave. This is a mistake, as that should always be left to the experts. This course takes a closer look and what qualifies for FMLA leave and for how long.

    #78 ID:2168 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The FMLA – Returning to Work
    New eLearning Course

    New Micro-Learning! Managers may feel tempted to call an employee back to work who has been on FMLA leave. Maybe the manager was extremely short handed or, maybe the manager felt the employee was “milking” the system. In either case, doing so is illegal.

    #79 ID:2169 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The Leadership Difference
    New eLearning Course

    New Micro-Learning! Leading others starts with your own values. The biggest difference between leaders and non-leaders is a leader’s level of self-awareness — a leader knows who they are. Leaders are hyper-aware of what’s important to them — they can put a name to their core values.

    #80 ID:2173 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ There’s No “I” in Team
    New eLearning Course

    New Micro-Learning! Most people don’t intentionally come to work with a bad or difficult attitude. The problem is a lot of people don’t understand - or they forget - how our attitudes affect the people around us. When these situations do arise, all it really takes is a gentle reminder that what they're doing has an impact on the rest of us.

    #81 ID:2203 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ What’s With the ‘Tude?
    New eLearning Course

    New Micro-Learning! We can't make someone change his or her attitude. But we can choose how we react. That's why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.

    #82 ID:2197 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Leading Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Zero Tolerance (with Fairness and Respect)
    New eLearning Course

    New Micro-Learning! Most organizations have zero tolerance policies these days. Whether it's drugs, workplace violence, or harassment… organizations are making a clear statement about what is acceptable behavior at work. But - even though the zero tolerance policy may be clear - as managers, you have to know how to enforce it. And that means you have to know how to recognize and correct situations that cross the line.

    #83 ID:2238 Topic: Leadership Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Collaboration Course Level: Intermediate Seat Time: 7 Minutes
  • The Consequences of Sexual Harassment™ (NY Manager)

    Specific for New York State/NYC Sexual Harassment Training Requirements! Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!

    #84 ID:2102 Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment, Abusive Conduct, Learning Reinforcement Course Level: Foundational Seat Time: 60 Minutes
  • Legal Briefs™ The ADA: Tough Questions & Straight Answers

    New Release! With critical legal information to guide decision making, this program helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively. Your managers will learn how the Act impacts them and their employees and find key answers to their most frequently asked questions.

    #85 ID:1398 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Closed Captioned
  • TrainingBriefs™ A Difference of Opinion

    New Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team. However, it’s likely that you will encounter a challenge to your ability to stay on track by participants who express strong differences of opinion. If differences of opinion are not resolved effectively, a meeting can spin off track, become chaotic, and prevent the achievement of the meeting’s purpose and desired outcomes.

    #86 ID:2132 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Management, Meeting Preparation Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Asking Someone to Lie

    New Micro-Learning! In general, people lie so they can tip the balance toward things going their way. They rationalize the lie. This rationalization is like poison to work relationships and the ultimate success of a business. The antidote is to STOP. Search your motivations. Think about the implications. Open yourself up to other options and Preserve your integrity.

    #87 ID:1998 Topic: Management Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Leadership, Professionalism Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ Coaching Overview

    New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process.

    #88 ID:2089 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Coaching the High Performer

    New Micro-Learning! Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. But, it requires sensitivity or it can become like walking the razors edge between encouraging them to do more and pushing them too far.

    #89 ID:2023 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Conflict… Can’t You Just Deal with It?

    New Micro-Learning! When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior. Using a “Flight” response to get away or avoid a situation may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    #90 ID:2083 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Creating a Respectful Workplace

    New Micro-Learning! Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment.

    #91 ID:2109 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Leadership, Management, Inclusion, Unconscious / Hidden Bias, Learning Reinforcement Course Level: Foundational Seat Time: 7 Minutes
  • TrainingBriefs™ Dealing with Unprofessional Behavior

    New Micro-Learning! This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

    #92 ID:2082 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Professionalism, Coaching & Mentoring, Leading, Meeting Preparation, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Generational Diversity: Age Does Matter

    New Micro-Learning! Managing across generational lines can be challenging for a manager of ANY generation. Our ability to do it well can make huge differences in our organization's ability to recruit and retain talented people, increase productivity and create and maintain a respectful workplace.

    #93 ID:1996 Topic: Generational Challenges Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Office & General Other Topics: Diversity, Inclusion, Respect Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Handling Integrity Moments

    New Micro-Learning! An integrity moment is any time an opportunity presents itself for you to make a choice that displays integrity or shows an example of integrity for others. This course outlines a process to guide your responses in order to build a culture of both honesty and trust in your organization.

    #94 ID:2003 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Leadership, Professionalism Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ Integrity in Hiring

    New Micro-Learning! As a manager, we are ethically bound to oversee the recruitment and hiring process with honesty, consistency and objectivity. This course looks at a specific hiring example and spends some time talking about what you should do in this situation making sure you always act with integrity.

    #95 ID:2007 Topic: Hiring & Recruiting Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Ethics, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ It’s About Respect (Managers)

    New Micro-Learning! It often happens that managers honestly believe themselves to be neutral on issues of race, sexual orientation, national origin, age or gender. But the reality is that employees need to be recognized for their differences in order to feel respected.

    #96 ID:2038 Topic: Unconscious / Hidden Bias Learning Paths: Diversity, Inclusion & Respect, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Leadership, Management, Inclusion, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Keeping It Confidential

    New Micro-Learning! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients and employees is safe. When it comes to ethical discussions, confidentiality is one of many ethical issues that come up in the workplace.

    #97 ID:2022 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Leadership, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Listening to Our Employees

    New Micro-Learning! Listening to your employees is absolutely critical in creating a highly motivated, committed, and fully-engaged work environment. In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.

    #98 ID:2019 Topic: Communication Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Professionalism, Leading, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Misusing Confidential Information

    New Micro-Learning! A code of ethics establishes parameters for professional conduct. It involves the principles and moral values of an organization. If you are informed of the inappropriate use of confidential information, take the claim seriously. A breach of confidential information by a former employee can be disastrous.

    #99 ID:2018 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Open Communication

    New Micro-Learning! As a leader you must demonstrate your commitment to the organization’s culture of integrity, create an environment where employees feel safe to voice their concerns and hold all employees accountable for their actions.

    #100 ID:2067 Topic: Communication Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Respect Course Level: Foundational Seat Time: 5 Minutes