Search TAG® Library (109 Assets Found)

Results for Keywords: collaboration

  • Everybody Wins: How to Turn Conflict into Collaboration™

    Improve productivity by turning conflict in to collaboration.

    #1 ID:79 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Diversity, Management, Professionalism Closed Captioned
  • Everybody Wins: How to Turn Conflict into Collaboration

    Conflict is everywhere. It’s natural and unavoidable. Conflict is something we all deal with in one form or another every day. The problem is that many of us don’t deal with it well. It’s important to realize that conflict isn’t always a negative experience. It depends on how we view it, our own skills at handling it and our ability to deal with it.

    #2 ID:697 Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Diversity, Management, Professionalism, Inclusion, Respect Course Level: Foundational Seat Time: 30 - 45 minutes
  • Discussion Card: Collaboration

    These easy-to-use cards provide a simple model (T.E.A.M. U.P.) along with thought-provoking questions on the power of collaboration and effective teamwork in the workplace. These cards are great for a quick training reminder or conversation starter.

    #3 ID:1785 Topic: Teamwork Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Discussion Trigger, Culture Commitment, Energizer or Team Builder, Team Builder or Retention Aid, Collaboration, Learning Reinforcement
  • Team Spark: Cheer on Collaboration

    An outside energetic and supportive cheerleader can prove essential to the success of the team by offering words of encouragement, and if needed, expertise, suggestions, or technical support.

    #4 ID:1566 Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
  • Team Spark: Collaboration with Skill

    Courting a business partner from a different country or cultural background may require research on their cultural views on business relationships, developing trust, negotiation, and communication styles.

    #5 ID:1568 Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning)
    New Course

    Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

    #6 ID:2099 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Emotional Intelligence Course Level: Foundational Seat Time: 40 Minutes
  • ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)
    New Course

    Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

    #7 ID:2116 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Course Level: Foundational Seat Time: 40 Minutes
  • Team Spark: Adapt to Collaborate

    In today’s work environment, finding the time to explore teamwork issues is not easy. This activity is designed to provide quick 10-15 minute team discussions the power of collaboration among projects and teams.

    #8 ID:1564 Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
  • Team Spark: Honor Unique Contributions

    The individual brilliance of an employee is not always realized until a group comes together to collaborate. Working with other employees on diverse teams helps each team member to tap into their creativity, often producing ground breaking products and services that could only be discovered through collaboration.

    #9 ID:1571 Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
  • Team Spark: Invest Time to Build Trust

    When working on diverse teams, developing trust may take longer due to background differences and different views on what trust means and how it is earned. Building confidence helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

    #10 ID:1572 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
  • Team Spark: Leverage Broad Expertise

    Like building a skyscraper, collaboration on large projects works best when you bring together a team with diverse areas of expertise. On-going and continuous collaboration among disciplines helps to ensure that your project achieves all of its goals when it is completed.

    #11 ID:1573 Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
  • Team Spark: Proverb - If Everyone Has The Responsibility; Nothing Gets Done

    Spark team communication on having specific ownership to help ensure a task is completed.

    #12 ID:1601 Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
  • Team Spark: Proverb - Take Responsibility For The Results

    Spark team communication understanding the need to reevaluate how people are given responsibility.

    #13 ID:1608 Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
  • Team Spark: Proverb - You Are Limited by What Ties You Down

    Spark team communication on how have we faced limitations in the past and yet overcome them.

    #14 ID:1614 Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Team Builder, Discussion Trigger
  • Team Spark: Understand Your Expertise

    Diverse teams with members from different backgrounds will offer an even greater variety of expertise and personalities. While it may take an increased amount of respect and awareness to work in concert, the team has a greater potential for victory.

    #15 ID:1575 Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Teamwork
  • Mentoring 201™ - The Next Steps for Success
    New Asset

    A mentor is one of any organization’s greatest resources. Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase. Mentoring 201 takes a closer look at some key elements of the mentor/mentee relationship that includes: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

    #16 ID:2098 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • Mentoring 101™  - The Basics

    When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.

    #17 ID:1752 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • Being Cooperative and Respectful

    How building rapport, sharing credit and keeping a manager informed creates cooperative and respectful behavior.

    #18 ID:400 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Closed Captioned
  • Coaching and Feedback Essentials: An Advantage eLearning Course

    This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.

    #19 ID:854 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Management, Conflict Resolution, Collaboration Course Level: Intermediate Seat Time: 35 minutes
  • Mentoring 201™ The Next Steps for Success (eLearning Classic)
    New Course

    Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

    #20 ID:2125 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Course Level: Intermediate Seat Time: 25 Minutes
  • Mentoring 101™ – The Basics (eLearning Classic)

    A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

    #21 ID:1776 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Course Level: Foundational Seat Time: 20 Minutes
  • The Oh Series™ Everyday Workplace Ethics (eLearning)

    We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

    #22 ID:1987 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Conflict Resolution, Collaboration, Problem Resolution Course Level: Foundational Seat Time: 25 Minutes
  • Being Accountable and Flexible

    How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.

    #23 ID:399 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Closed Captioned
  • Better Than Budget

    This vignette looks at the scenario of budgets. With tight budgets, what do you do if you are under budget for the year? Spend the surplus? Get creative with spending?

    #24 ID:846 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Collaboration Closed Captioned
  • Change Is Not in My Vocabulary

    Dealing with a coworker who is resistant to change.

    #25 ID:45 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Communicate and Listen

    How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.

    #26 ID:401 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Closed Captioned
  • I Wish My Manager Would Just...™

    Employees speaking out about what their managers could do to help them be successful. A fantastic look into what employees are really thinking about their manager/supervisor relationship.

    #27 ID:455 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Professionalism, Teamwork, Collaboration, Communication & Influencing Closed Captioned
  • Must Do's As a Mentor

    There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!

    #28 ID:1958 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • The "Whatever" Coworker

    Dealing with an under-performing employee who appears to not care.

    #29 ID:46 Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • The Boss Who Knows it All, And Then Some

    Dealing with a boss that discounts ideas and doesn't listen to reason.

    #30 ID:42 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Bad Apples™: How to Deal with Difficult Attitudes (eLearning)

    Eliminate negativity by dealing effectively with difficult attitudes. Bad Apples will provide you with a clear, easy-to-use model that will help you think things through to deal with negative attitudes. This course walks you through five scenarios, which demonstrate negativity problems and how to deal with them to improve results.

    #31 ID:782 Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Leadership, Professionalism, Collaboration Course Level: Foundational Seat Time: 30 Minutes
  • Dialogue – Now You’re Talking: Communicating in a Diverse World

    Communicating in a Diverse World discusses the importance of understanding the difference between dialogue and debate.

    #32 ID:1171 Topic: Interpersonal Skills Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Teamwork, Collaboration Course Level: Intermediate Seat Time: 40 Minutes
  • Dialogue – Now You’re Talking: Dialogue Among Generations

    How can we communicate in a workplace where differences in age contribute to differences in perspective, experience, job function and a myriad of other factors? We can all benefit from learning the tools of "dialogue" -- how to communicate across generations in a way that is both respectful and effective.

    #33 ID:1173 Topic: Interpersonal Skills Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity, Professionalism, Teamwork, Collaboration, Generational Challenges Course Level: Intermediate Seat Time: 40 Minutes
  • Dialogue – Now You’re Talking: Dialogue Between Genders

    This new eLearning course shows how the skills of dialogue can be used to overcome misunderstandings, break down gender stereotypes, improve communications, and overcome the bad feelings that can linger after an incident at work.

    #34 ID:1174 Topic: Interpersonal Skills Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Collaboration Course Level: Intermediate Seat Time: 40 Minutes
  • The Extraordinary Leader: Going from Good to Great™ - eLearning

    In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization. The need is for leaders who are prized because of contributions they make to their organizations, the role models they present and the elevated standards of performance they set. The Extraordinary Leader is a course designed to help leaders develop competencies needed to produce extraordinary results in their organizations.

    #35 ID:705 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism, Coaching & Mentoring, Collaboration, Communication & Influencing Course Level: Intermediate Seat Time: 30 - 45 minutes
  • The Oh Series™ Ethics & Transparency (eLearning)

    Price fixing. Bid rotation. Bribery. When we’re faced with a decision that involves right and wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”

    #36 ID:1988 Topic: Ethics Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Conflict Resolution, Collaboration, Problem Resolution Course Level: Foundational Seat Time: 30 Minutes
  • TrainingBytes® - Increasing Emotional Intelligence (eLearning)

    Help your emerging leaders advance their interpersonal skills and become more resilient in the face of workplace challenges.

    #37 ID:799 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Interpersonal Skills, Collaboration, Emotional Intelligence Course Level: Foundational Seat Time: 25 Minutes
  • TrainingBriefs™ Behaviors for Success

    New Micro-Learning! The behaviors we display at work can help you… get a promotion, succeed on projects, meet goals, and just generally enable you to enjoy your job more. By the end of this module, you’ll be able to identify the common behaviors of successful employees.

    #38 ID:2020 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Interpersonal Skills, Collaboration, Goals and Goal Setting, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Generational Diversity: Work Styles

    New Micro-Learning! Different work styles are major source of conflict and frustration between the generations. Each generation has different viewpoints toward the workplace. Working on a team that is comprised of different generations really creates challenge when the group has to tackle a common problem or project.

    #39 ID:1997 Topic: Generational Challenges Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Inclusion, Respect, Teamwork, Collaboration Course Level: Foundational Seat Time: 7 Minutes
  • Got Ethics?® Better Use It Now

    We all have personal responsibility for understanding our corporate financial standards and conduct. This eLearning module focuses on a problem many individuals within an organization struggle with. Namely, understanding financial responsibility.

    #40 ID:1240 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Collaboration Course Level: Foundational Seat Time: 10 Minutes
  • Got Ethics?® Is It a Done Deal?

    This eLearning course focuses on the problem of maintaining inside information confidential regarding the ventures of an organization.

    #41 ID:1264 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Collaboration Course Level: Foundational Seat Time: 10 Minutes
  • Got Leadership?™ Are You a Know-It-All Boss?

    As a leader, you manage multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.

    #42 ID:1484 Topic: Leadership Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Respect, Collaboration Course Level: Intermediate Seat Time: 15 Minutes
  • Got Leadership?™ Dealing with Attitude Issues

    Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.

    #43 ID:1421 Topic: Interpersonal Skills Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Management, Professionalism, Collaboration Course Level: Foundational Seat Time: 14 Minutes
  • Got Leadership?™ Getting Employees to Care

    Dealing with an employee who has ceased to care about the job, can be very frustrating but it is possible to work with the employee and uncover the underlying issues. By the end of this course, you will be able to identify ways to motivate employees before there is an issue and ways to approach employees who already stopped trying.

    #44 ID:1488 Topic: Management Learning Path: Leadership Type: eLearning - LearningBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Interpersonal Skills, Leadership, Professionalism, Coaching & Mentoring, Collaboration Course Level: Intermediate Seat Time: 15 Minutes
  • Got Performance?™ Decisions... Decisions

    In a team situation, you and a coworker may look at the same project and see it entirely differently! In this eLearning course, you will learn how to recognize, respond to, and resolve difficult interactions stemming from differences in the way decisions are made.

    #45 ID:1619 Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Collaboration Course Level: Intermediate Seat Time: 15 Minutes
  • Got Performance?™ Success Starts With Me

    Having a positive attitude at work can help you get a promotion, succeed on projects, meet goals, and just generally enjoy your job more. By the end of this course, you’ll be able to identify four strategies for employee success and the behaviors of successful employees.

    #46 ID:1455 Topic: Communication Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Collaboration Course Level: Foundational Seat Time: 12 Minutes
  • Got Performance?™ Team Dynamics for Employees

    When new people have been added to your team or when you’re part of a new team, working with new people brings challenges as well as opportunities. Your success is related to working effectively with your team. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.

    #47 ID:1461 Topic: Teamwork Learning Path: Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Collaboration Course Level: Foundational Seat Time: 15 Minutes
  • Got Performance?™ Understanding Global Communication

    Our world is changing as a direct result of increasing technology, changing demographics, and the globalization of business interests. This course addresses how different cultures have tendencies that impact communication in global teams. Learning to understand and address cultural differences is key to success in a global community.

    #48 ID:1425 Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism, Collaboration Course Level: Intermediate Seat Time: 17 Minutes
  • Got Respect?™ The Gender Difference

    This eLearning course focuses on the common, everyday interactions between men and women in the workplace and the importance of creating an environment that is respectful to both genders. By the end of this module, you will be able to identify the impact your actions and behaviors have on others and the importance of personal responsibility in promoting respect in the workplace.

    #49 ID:1471 Topic: Respect Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Collaboration Course Level: Foundational Seat Time: 15 Minutes
  • LearningBytes® Being An Ally

    Anyone can be an ally. If you are willing to be supportive of an individual who’s being unfairly treated, then you are an ally. Some people are allies in small ways and some in big ways. Like a pebble thrown into water, you are creating a ripple-effect of change starting with just one action.

    #50 ID:1777 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Collaboration, Onboarding, Gender Identity Course Level: Foundational Seat Time: 12 Minutes
  • Attitude:  The Choice is Yours™: An Advantage eLearning Course

    This new eLearning course is designed to help you gain control over your life at work or at home by gaining control of your attitude. Understand how influential your attitude is in improving relationships and results.

    #51 ID:1073 Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Leadership, Professionalism, Collaboration, Onboarding Course Level: Intermediate Seat Time: 45 - 60 Minutes
  • Goal Setting for Leaders: An Advantage eLearning Course

    Learners of this eLearning course will: 1) Understand the importance of goal setting; 2) Identify specific areas that require goal setting; 3) Learn how to write SMART Goals: 4) Identify ways to provide feedback that will aid team members in accomplishing their goals.

    #52 ID:808 Topic: Leadership Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Office & General Other Topics: Collaboration, Goals and Goal Setting Course Level: Advanced Seat Time: 35 Minutes
  • Attitude Is...™

    A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

    #53 ID:1543 Topic: Change Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Collaboration, Learning Reinforcement
  • Bridging The Generation Gap Is...™

    For the first time, we have four generations in the workplace! This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the generation gap within the workplace.

    #54 ID:1490 Topic: Generational Challenges Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Interpersonal Skills, Professionalism, Inclusion, Respect, Collaboration, Learning Reinforcement
  • Discussion Card: Coaching Others

    These easy-to-use cards provide a simple model (C.O.A.C.H.) along with thought-provoking questions on effectively coaching others in the workplace and beyond. These cards are great for a quick training reminder, mentor support or conversation starter.

    #55 ID:1800 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Training Support, Team Builder or Retention Aid, Collaboration, Learning Reinforcement
  • Team Spark: Be Open to How Work Gets Done

    Being open and flexible about how work gets done, especially on diverse teams with many different perspectives, invites healthy collaboration and the collective pull of the entire team towards the end goal.

    #56 ID:1565 Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Collaboration
  • Team Spark: Collaborate Outside Of Your Team

    By collaborating with someone outside of their team, employees bring a broader view to their work. With a more diverse perspective, new insights are gained and the chances of success are increased.

    #57 ID:1567 Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Team Builder, Discussion Trigger, Collaboration
  • Team Spark: Compromise For A Common Goal

    Compromise during collaboration can create the strongest and most compelling outcomes when working on teams, projects, and organizational challenges. The best results come from everyone being willing to compromise in order to achieve the end result.

    #58 ID:1569 Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Collaboration
  • Team Spark: Cultivate a Collective Instinct

    Collective effort can result in outcomes that are impossible when attempted as an individual. When working collectively with people from diverse backgrounds, we have an even greater pool of resources and expertise with which to successfully navigate times of great challenge.

    #59 ID:1570 Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Collaboration
  • Team Spark: Mix Diverse Personalities

    When combined haphazardly, people can clash instead of cohere, resulting in a “failed launch.” Creating a team comprised of diverse individuals may require a more careful balancing of components, but in the end provides the opportunity for brilliant results when done with careful thought and respect.

    #60 ID:1574 Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Team Builder, Discussion Trigger, Collaboration
  • Understanding Difficult People

    This is a great exercise to introduce the concept of the different types (in the 'difficult' range) of people we'll most often interact with in the workplace.

    #61 ID:1481 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Discussion Trigger, Teamwork, Collaboration
  • Bad Apples - Program Conclusion/Review Five Steps

    Review a five-step strategy for dealing with bad attitudes.

    #62 ID:47 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • WorkSmarts - Program Closing/Strategy Review

    A good review of the strategies for working smart.

    #63 ID:402 Topic: Professionalism Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Bad Apples - Opening Montage & Five Steps

    Deal with the challenge of getting work done when dealing with difficult or unpleasant attitudes.

    #64 ID:39 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Mentoring 101™ - The Basics: Program Introduction

    Our lives are filled with changes, new opportunities. And when those come along, it helps to have someone who knows the ropes who can help you -- a mentor.

    #65 ID:1959 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • WorkSmarts - Program Opening/Four Key Strategies

    Introduction of four strategies for being work smart.

    #66 ID:397 Topic: Professionalism Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Collaboration, Problem Resolution Closed Captioned
  • Strategic Planning Primer

    Our decisions and actions need a firm foundation. Think of it this way. If you are building a house, you know the foundation has to be secure. Otherwise, cracks form. Water comes in. The rest of the house can shift, suffer damage. This short strategic planning primer gives simple steps to starting a plan.

    #67 ID:1508 Topic: Problem Resolution Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management, Collaboration
  • We Can Work It Out!

    Article Summary: Conflict in the animal kingdom is usually handled in one of two ways. If some other animal invades his territory, the tiger or the grizzly bear will solve the problem with an attack. The interloping animal might even get eaten in the process. Your average bunny, on the other hand, will opt to run away.

    #68 ID:1462 Topic: Conflict Resolution Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Collaboration
  • M.E.E.T. on Common Ground Self Study Program

    Promote personal responsibility for creating respectful work environments using this self-study video program. Users will see the M.E.E.T. on Common video in a whole new format - a self-study program! This program pauses during sections of the video to allow users to reflect on the topic and answer questions.

    #69 ID:791 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Self-Study Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Diversity, Harassment, Leadership, Professionalism, Inclusion, Respect, Conflict Resolution, Collaboration, Problem Resolution
  • SMART-START™ Attitude: It's All in How You Look at It

    A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

    #70 ID:488 Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Collaboration
  • Generations: M.E.E.T. for Respect in the Workplace™

    Minimize conflict and strengthen collaboration among all generations! This new course is designed to prepare you for working with generational differences in real-world situations. Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of four generations working together—either in its own workplace or in its client, customer and supplier base.

    #71 ID:675 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Generational Challenges Course Level: Foundational Seat Time: 30 - 45 minutes
  • Everybody Wins - Opening Montage/Three-Step Process/Team Example

    Turn conflict into collaboration by following a three-step process

    #72 ID:74 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Diversity, Management, Professionalism Closed Captioned
  • Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"

    Summary of how to use the three steps involved in turning conflict into collaboration

    #73 ID:78 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Communication, Professionalism Closed Captioned
  • Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)

    As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    #74 ID:1460 Topic: Conflict Resolution Learning Path: Leadership Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Taking TIME to Lead™
    New Course

    As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

    #75 ID:2103 Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Leading Course Level: Intermediate Seat Time: 25 Minutes
  • A.C.E. It! - Opening Montage/Perspectives/Introduction to A.C.E. It Steps

    Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.

    #76 ID:17 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • A Real Team Player...Not

    Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

    #77 ID:44 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Communication & Influencing Closed Captioned
  • A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps

    Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

    #78 ID:22 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Leadership, Problem Resolution Closed Captioned
  • Invest Time to Build Trust™ (Team Spark Video)

    Building team confidence and trust helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

    #79 ID:1632 Topic: Energizer or Team Builder Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Team Builder, Discussion Trigger, Teamwork
  • Mix Diverse Personalities (Team Spark Video)

    Creating a team comprised of diverse individuals may require a more careful balancing of components, but in the end provides the opportunity for brilliant results when done with careful thought and respect.

    #80 ID:1646 Topic: Teamwork Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Team Builder, Discussion Trigger
  • The Customer Who Got Up on the Wrong Side of the Bed

    Dealing with a difficult customer - it takes work, but the benefits are easy to see.

    #81 ID:43 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Customer Service Closed Captioned
  • Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview

    This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills. Developed in collaboration with Dr. Paul Green, a leading industrial psychologist and behavioral-based interviewing expert, this course enables participants to identify their personal probing style and then practice five effective probing strategies.

    #82 ID:1649 Topic: Interviewing Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Professionalism, Hiring & Recruiting Course Level: Advanced Seat Time: 30 Minutes
  • TrainingBriefs™ Setting Your Team Up for Success

    New Micro-Learning! Even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.

    #83 ID:2084 Topic: Teamwork Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Leadership, Conflict Resolution, Leading, Learning Reinforcement Course Level: Foundational Seat Time: 7 Minutes
  • Team Spark: Proverb - People Will Listen More If You Are Kind When Delivering the Message

    Spark team communication on how kindness can help us achieve our desired end result on both projects and personal pursuits.

    #84 ID:1605 Topic: Professionalism Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Respect, Discussion Trigger
  • I Can A.C.E. That Problem

    Review and reinforce the A.C.E. It!™ problem-solving model.

    #85 ID:23 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • SMART-START™ Problem Solving: What's Your Problem?

    A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about solving problems with one another.

    #86 ID:498 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism
  • Ask Fact and Feeling Questions

    Asking questions to understand a problem

    #87 ID:18 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Clarify Goals and Identify Concerns

    The importance of knowing what you want to achieve in order to solve problems.

    #88 ID:19 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Communication & Influencing Closed Captioned
  • Conflict 101™ - The Freeze Response

    It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

    #89 ID:1964 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Evaluate Options and Select a Workable Solution

    How to best evaluate solution-based options.

    #90 ID:20 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Resolving Conflict Is...™

    Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

    #91 ID:1429 Topic: Conflict Resolution Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Energizer, Discussion Trigger, Learning Reinforcement
  • Conflict 101™ - The Bottom Line

    There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.

    #92 ID:1966 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Conflict 101™ - Conflict Strategy Overview

    Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.

    #93 ID:1965 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Conflict 101™ - The Fight Response

    It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down.

    #94 ID:1962 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Conflict 101™ - The Flight Response

    When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.

    #95 ID:1963 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Managing Generations: M.E.E.T. for Respect in the Workplace™

    Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multigenerational workforce. Managers gain insights, strategies and skills that help minimize generational conflict, strengthen collaboration and improve teamwork for better results.

    #96 ID:587 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges Closed Captioned
  • Team Troubles? (The 'Fight' Approach to Conflict)

    Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.

    #97 ID:1474 Topic: Teamwork Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Conflict Resolution Closed Captioned
  • Conflict Clock™ for Managers & Supervisors

    Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    #98 ID:1515 Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 20 Minutes
  • Program Summary (Recapping the T.I.M.E. Model)

    Conflict resolution success! We need to take a moment...to give ourselves some time. Then, identify a positive response. Next, we manage our emotions so we won’t over react or take it personally. And finally, we envision a successful outcome.

    #99 ID:1952 Topic: Conflict Resolution Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Program Introduction (T.I.M.E. Model)

    People all seem to have one thing in common...They all have to deal with conflict...whether at work or at home. It’s a part of life. There is a simple, yet very effective way to deal with conflict. Use T.I.M.E. to your advantage.

    #100 ID:1951 Topic: Conflict Resolution Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned