As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.
Topic:Conflict ResolutionLearning Path: LeadershipType: Off-The-Shelf Video Program (ILT)Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, GovernmentOther Topics: Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.
Topic:ChangeLearning Paths: Leadership, Personal PerformanceType: Trainer ResourceSuggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & HospitalityOther Topics: Conflict Resolution, Employee Resiliency