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Results for Learning Path: Personal Performance Topic: Conflict Resolution

  • Conflict 101™
    #1 ID:1830

    Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Resolving Conflict Is...™
    #2 ID:1429

    Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

    Discussion Generators Personal Performance Conflict Resolution, Communication, Discussion Trigger, Energizer, Interpersonal Skills, Learning Reinforcement, Professionalism

  • We Can Work It Out!
    #3 ID:1462

    Article Summary: Conflict in the animal kingdom is usually handled in one of two ways. If some other animal invades his territory, the tiger or the grizzly bear will solve the problem with an attack. The interloping animal might even get eaten in the process. Your average bunny, on the other hand, will opt to run away.

    Trainer Resource Personal Performance Conflict Resolution, Collaboration, Communication, Interpersonal Skills

  • Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
    #4 ID:1459

    Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.

    Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Discussion Card: Resolving Conflict
    #5 ID:2013

    When it comes to resolving conflict, we all know it can be tough - especially if you don't have a plan! These easy-to-use cards provide a simple model (R.E.S.O.L.V.E.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership, Personal Performance Conflict Resolution, Discussion Trigger, Interpersonal Skills, Leadership, Learning Reinforcement, Management, Professionalism

  • Your Path to Success™ Resolving Conflict
    #6 ID:2288

    Most of us would agree that one of our biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Like it or not, when you are around people...conflict is going to happen.

    Video Vignettes Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Between You and Me: Solving Conflict™
    #7 ID:2224

    Help employees solve conflicts before it affects performance! This best-selling program teaches your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship.

    Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Professionalism

  • Between You and Me: Solving Conflict™ (for The Public Sector)
    #8 ID:2449

    Between You and Me: Solving Conflict (Public Sector Version) shows that personal behaviors and situations must be put aside. The focus must be on job-related behavior only. We can’t change an individual’s personality, but we can help change his/her actions!

    Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Professionalism

  • Confronting Workplace Conflict™ (for Managers)
    #9 ID:2076

    Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism

  • Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)
    #10 ID:1475

    Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    Video Vignettes Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills

  • Conflict 101™ - The Fight Response
    #11 ID:1962

    It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Flight Response
    #12 ID:1963

    When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Freeze Response
    #13 ID:1964

    It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace
    #14 ID:1616

    Conflict in the workplace isn't always unhealthy. There are many things to consider when dealing with both healthy and detrimental workplace conflict. This new Straight TALK™ series focuses on understanding conflict and our options on handling it. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Discussion Trigger, Interpersonal Skills, Professionalism

  • The Boss Who Knows It All… And Then Some!
    #15 ID:2119

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Emotional Intelligence, Personal Improvement, Problem Resolution

  • The Boss Who Knows It All… And Then Some! (Healthcare)
    #16 ID:2123

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Emotional Intelligence, Personal Improvement, Problem Resolution

  • Dealing with Conflict: Common Fight, Flight & Freeze Responses
    #17 ID:1482

    Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.

    Activities Leadership, Personal Performance Conflict Resolution, Training Activities, Training Ideas, Training Support

  • I Feel...
    #18 ID:552

    Allows for personal assessment and reflection on the training topic at hand.

    Activities Personal Performance Communication, Assessment, Conflict Resolution

  • Conflict 101™ - Conflict Strategy Overview
    #19 ID:1965

    Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.

    Video Introduction Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Program Introduction (T.I.M.E. Model)
    #20 ID:1951

    People all seem to have one thing in common...They all have to deal with conflict...whether at work or at home. It’s a part of life. There is a simple, yet very effective way to deal with conflict. Use T.I.M.E. to your advantage.

    Video Introduction Personal Performance Conflict Resolution, Interpersonal Skills, Professionalism