Search Video Library (187 Assets Found)

Results for Learning Path: Personal Performance Topic: Professionalism

Team Spark: Proverb - People Will Listen More If You Are Kind When Delivering the Message
#121 ID:1605

Team Spark: Proverb - People Will Listen More If You Are Kind When Delivering the Message

Spark team communication on how kindness can help us achieve our desired end result on both projects and personal pursuits.

Activities Personal Performance Professionalism, Team Builder, Respect, Discussion Trigger

Discussion Card: Difficult Conversations
#122 ID:2014

Discussion Card: Difficult Conversations

Having a crucial discussion with coworkers and/or employees could mean the difference between resolving an issue or disrupting a relationship. These easy-to-use cards provide a simple model (S.O.R.T. O.U.T.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

Bad Apples - Opening Montage & Five Steps
#123 ID:39

Bad Apples - Opening Montage & Five Steps

Deal with the challenge of getting work done when dealing with difficult or unpleasant attitudes.

Video Introduction Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Collaboration

Conflict 101™ - Conflict Strategy Overview
#124 ID:1965

Conflict 101™ - Conflict Strategy Overview

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.

Video Introduction Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

Courage 2 Coach™ - Program Introduction/Model
#125 ID:1721

Courage 2 Coach™ - Program Introduction/Model

This engaging video lays out the Courage 2 Coach™ (C2C) model for effective coaching. A narrator/coach works through a high level coaching scenario using a dramatic situation.

Video Introduction Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Professionalism, Problem Resolution

Life is a Series of Presentation - Introduction
#126 ID:218

Life is a Series of Presentation - Introduction

Introduces the concept that life is a series of presentations.

Video Introduction Personal Performance Communication, Interpersonal Skills, Sales & Service, Professionalism

Mentoring 101™ - The Basics: Program Introduction
#127 ID:1959

Mentoring 101™ - The Basics: Program Introduction

Our lives are filled with changes, new opportunities. And when those come along, it helps to have someone who knows the ropes who can help you -- a mentor.

Video Introduction Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Leadership, Professionalism, Collaboration

Program Introduction (T.I.M.E. Model)
#128 ID:1951

Program Introduction (T.I.M.E. Model)

People all seem to have one thing in common...They all have to deal with conflict...whether at work or at home. It’s a part of life. There is a simple, yet very effective way to deal with conflict. Use T.I.M.E. to your advantage.

Video Introduction Personal Performance Conflict Resolution, Interpersonal Skills, Professionalism

Ready. Set. CHANGE! - Opening
#129 ID:257

Ready. Set. CHANGE! - Opening

An introduction on adapting to a restructure change within the workplace.

Video Introduction Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

Bad Apples - Program Conclusion/Review Five Steps
#130 ID:47

Bad Apples - Program Conclusion/Review Five Steps

Review a five-step strategy for dealing with bad attitudes.

Video Summary Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Collaboration

Clarify. Communicate. Commit.
#131 ID:261

Clarify. Communicate. Commit.

Summary of process involved in productively responding to change.

Video Summary Personal Performance Change, Communication, Interpersonal Skills, Professionalism

Conflict 101™ - The Bottom Line
#132 ID:1966

Conflict 101™ - The Bottom Line

There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.

Video Summary Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

Courage 2 Coach™ - Program Conclusion / The Bottom Line
#133 ID:1722

Courage 2 Coach™ - Program Conclusion / The Bottom Line

This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!

Video Summary Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Professionalism

Glad I Could Help - Program Conclusion/Summary/Review
#134 ID:118

Glad I Could Help - Program Conclusion/Summary/Review

Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.

Video Summary Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

Johnny the Bagger® - Final Thought
#135 ID:405

Johnny the Bagger® - Final Thought

How to provide service from the heart

Video Summary Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism, Customer Service

Life IS a Series of Presentations (P.O.I.N.T. Model Review)
#136 ID:226

Life IS a Series of Presentations (P.O.I.N.T. Model Review)

Summarizes how to effectively inform, inspire and influence others by using the P.O.I.N.T. Communication Model.

Video Summary Personal Performance Communication, Interpersonal Skills, Professionalism

Program Summary (Recapping the T.I.M.E. Model)
#137 ID:1952

Program Summary (Recapping the T.I.M.E. Model)

Conflict resolution success! We need to take a moment...to give ourselves some time. Then, identify a positive response. Next, we manage our emotions so we won’t over react or take it personally. And finally, we envision a successful outcome.

Video Summary Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

S.A.L.E.™: Supporting the Sales Process - Program Conclusion
#138 ID:595

S.A.L.E.™: Supporting the Sales Process - Program Conclusion

Summary and conclusion of the Supporting the Sale program.

Video Summary Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

Win the S.A.L.E.™: One Step at a Time - Program Conclusion
#139 ID:601

Win the S.A.L.E.™: One Step at a Time - Program Conclusion

Conclusion for the One Step at a Time program.

Video Summary Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism

Improving Patient Care
#140 ID:463

Improving Patient Care

Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

Case Studies Leadership, Personal Performance Leadership, Communication, Interpersonal Skills, Professionalism