Search Video Library (204 Assets Found)

Results for Learning Path: Personal Performance Topic: Interpersonal Skills

A Real Team Player...Not
#1 ID:44

A Real Team Player...Not

Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Communication & Influencing

Stop Telling Me What to Do
#2 ID:75

Stop Telling Me What to Do

An example of peer-to-peer conflict between a new employee and a seasoned employee

Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism

Whatever It Takes
#3 ID:77

Whatever It Takes

An example of conflict between a manager and an employee; reflects different ideas of work/life balance and communication styles

Video Vignettes Personal Performance Interpersonal Skills, Communication, Management, Professionalism

Helping Hands
#4 ID:658

Helping Hands

When there is disagreement on how work gets done

Case Studies Personal Performance Interpersonal Skills, Communication, Motivation, Leadership

Scent-sitive Subjects
#5 ID:627

Scent-sitive Subjects

When a coworker's body odor and perfume have a negative impact on others

Case Studies Personal Performance Interpersonal Skills, Communication, Diversity Dynamics, Harassment Prevention, Professionalism

Suspicion
#6 ID:644

Suspicion

Withholding important information

Case Studies Personal Performance Interpersonal Skills, Communication, Compliance, Management, Professionalism

The Rivals
#7 ID:623

The Rivals

Handling conflict between two employees

Case Studies Leadership, Personal Performance Interpersonal Skills, Communication, Management, Professionalism, Conflict Resolution

Transition to Boss Is...™
#8 ID:1417

Transition to Boss Is...™

Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

Discussion Generators Leadership, Personal Performance Leadership, Interpersonal Skills, Management, Professionalism, Learning Reinforcement

Kindness Is...™
#9 ID:1995

Kindness Is...™

Kindness is a virtue. You might have heard that saying before. It's especially true when working, serving or managing others. Based on the work of Barbara Glanz, Hall of Fame Speaker, this thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of being kind and civil to one another.

Discussion Generators Personal Performance Workplace Civility, Communication, Interpersonal Skills, Professionalism, Culture Commitment, Communication & Influencing, Customer Service, Learning Reinforcement

Everybody Wins: How to Turn Conflict into Collaboration™
#10 ID:79

Everybody Wins: How to Turn Conflict into Collaboration™

Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.

Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Communication, Diversity Dynamics, Management, Professionalism

Article: Selling Your Ideas
#11 ID:1549

Article: Selling Your Ideas

All we have to do is look into a mirror. I know. It isn’t pleasant to consider that we could be responsible for our lack of success, but there it is. If we have not convinced someone, the onus is still on us to do so. It is not the decision maker’s job to convince him or herself of the idea’s merit.

Trainer Resource Leadership, Personal Performance Communication, Interpersonal Skills, Discussion Trigger

A.C.E. It!™ How to Solve Tough Workplace Problems
#12 ID:24

A.C.E. It!™ How to Solve Tough Workplace Problems

Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

Clarify
#13 ID:258

Clarify

The importance of clarifying how a change impacts everyone differently.

Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

Communicate About Change (Dramatic)
#14 ID:259

Communicate About Change (Dramatic)

How to ask for information to help feel comfortable with a change; dealing with a dress code change.

Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

Make Your P.O.I.N.T. (Step-By-Step Demo)
#15 ID:225

Make Your P.O.I.N.T. (Step-By-Step Demo)

A specific example of how to best use the P.O.I.N.T. model to effectively inform, inspire and influence others.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps
#16 ID:22

A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps

Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Problem Resolution

Bad Apples™: How to Deal with Difficult Attitudes
#17 ID:48

Bad Apples™: How to Deal with Difficult Attitudes

Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.

Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Onboarding

Writing for Business Results
#18 ID:1091

Writing for Business Results

Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, this program is designed for you.

Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Communication, Professionalism

Accentuate the Positive
#19 ID:382

Accentuate the Positive

How encouraging and reinforcing positive behavior will improve performance and build positive relationships.

Video Vignettes Personal Performance Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

All for One and One for All
#20 ID:76

All for One and One for All

An example of work team conflict: two teams working through differences to make progress toward a common goal.

Video Vignettes Personal Performance Interpersonal Skills, Communication, Sales, Professionalism, Selling