Search Video Library for: Personal Performance, Interpersonal Skills
Overcoming Communication Issues - Manufacturing
When a team can't freely exchange ideas or share thoughts, the team freezes or becomes ineffective. This vignette demonstrates why we need to deal with the team communication.
Overcoming Communication Issues - Office/General
Sometimes we need to discuss 'hard' issues - like setting the record straight. Communicating in these situations is critical to get consensus. This vignette demonstrates the approach to confronting others using good communication - to resolve issues.
Overcoming Communication Issues - Retail
Let's face it, bad communication can lead to even worse problems. This video vignette demonstrates how we can overcome workplace issues by taking a step back and working on our communication and interpersonal skills.
Prepare for Communicating Effectively
How to best prepare to communicate effectively. Follow a process for getting ready to communicate with others.
So, How Am I Doing? (from Achieving Communication Excellence)
The importance of being proactive and clarifying information when giving and receiving feedback.
Speak Up! (from Achieving Communication Excellence)
Gain confidence to communicate in a direct and clear manner.
Stay in Control (from Increasing Emotional Intelligence)
Let's face it, sometimes we feel like we're going to explode! But we must be able to manage our emotions while at work - or else face the repercussions. And there are tools to do just that!
Straight TALK™ - A Spotlight on Change in the Workplace
As organizations change with increasing speed, so does the pace in which employees must respond. This new Straight TALK™ series focuses on common change management issues facing organizations today. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.
The "Whatever" Coworker (from Bad Apples™)
Dealing with an under-performing employee who appears to not care.
The Big Picture (from Increasing Emotional Intelligence)
Learn how to keep things in perspective by managing expectations.
The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)
Dealing with a difficult customer - it takes work, but the benefits are easy to see.
The Unexpected Departure (from Fearless Facilitation! How to Lead Effective Meetings™)
Tips on handling the unexpected departure of a key meeting attendee.
Attitude Is...™
A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.
Resolving Conflict Is...™
Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.
Team Spark: Assess Your Communication Style
When communicating with others, particularly people from other countries, it is important to recognize when your communication style has become outdated and when it is time to upgrade to a new technique.
Team Spark: Check Assumptions Before Judging
When judging the “dance” of another person, especially across differences such as culture, be careful about making judgments based upon what you think is important. Focusing on their “feet” while communicating may mean you are missing the most important part of their dance.
Team Spark: Cheer on Collaboration
An outside energetic and supportive cheerleader can prove essential to the success of the team by offering words of encouragement, and if needed, expertise, suggestions, or technical support.
Team Spark: Collaborate Outside Of Your Team
By collaborating with someone outside of their team, employees bring a broader view to their work. With a more diverse perspective, new insights are gained and the chances of success are increased.
Team Spark: Collaboration with Skill
Courting a business partner from a different country or cultural background may require research on their cultural views on business relationships, developing trust, negotiation, and communication styles.
Team Spark: Craft Your Message With Purpose
Communication across differences is often done in a similar fashion. However, taking time to think about who, when, and how a message will be received allows the sender to craft a much more effective message that will produce much better results.